United States Postal Office

GHETTO. LONG WAIT TIMES. AHHHHHHHHHH.
This post office has the biggest bunch of weirdos in line — every time I’ve ever stepped foot in this god forsaken place.
BAH!

So recently on a fishing outing I broke a 300.00 fishing rod and need to send it back to the manufacturer for repairs (thank goodness for life time warranty).
Got to the postal office not knowing if they had tubes to ship my item. They only had 3ft tubes (my rod was 7’6 inches) three employees took the time and tried to cut, tape together find different ways to ship my rod. At the end of the mayhem we were able to piece something together.
Great employees, great service!

Wait is never long and the people are surprisingly nice and knowledgable. –1 star because one time I swear the lady didn’t understand what i needed. + 4 stars because USPS screwed up the address on my international package and they sent it again for free when it was delivered back to my door.

The staff here was ok… My transaction was processed in a timely fashion, but I must admit I do miss the «old fashion» way of handling business sometimes. I went in the post office to put my mail on hold since I’m going on vacation. So I filled out the slip and handed it to the clerk. She advices me that the hold is only good for 30 days and if I lived in West Sacramento. I told her I live downtown, so she said that I had to go online and input it myself. I know times have changed and we are in the modern day age where you take in your own accountability and do things online, but what really ever happened to customer service. In my head I was thinking, that could have been someone’s job to input in the computer, people’s information for those who went on vacation. I guess you can say I’m just a little disturbed that our society cares less about customer service and more about a disservice. Maybe I just care about people too much. Figured I’d share my little rant…
So I’m glad that I didn’t post this review yet, and saved it as a draft. Today I went to a different post office and they took my vacation/​mail hold ticket with ease. This just proves to show, that all post office are not running the same. I dislike inconsistency in a company. It doesn’t give them much accountability nor credibilty. No bueno.

Love this post office! Friendly and fast! Employees are very knowledgable so the line keeps moving.