Rick’s Mobile Car Audio & Alarms

Rick delivered what was expected for the price that was quoted in a professional manner on the day and time we scheduled. Rick is a veteran installer who brings decades of experience and professionalism to the table for your job.
Rick installed for me a car stereo, thermometer, and backup camera.
Rick’s service was professional. He knew what he was doing. We had plenty of communication before the install whereby I told him what products were going to be installed. He brought the proper installation kits, wiring and tools. He spoke with me in a professional manner and was friendly and helpful toward seeing that my end goal was achieved. Since this was phase 1 of a two phase installation, he took the time to test some of the equipment that will be installed in the second phase while the receiver was out and the wires were exposed at no extra charge To me this really says allot-​that he would take the time to ensure that the products of a future installation are in good working order without any extra charge. This says that he cares about his clients, and the quality of his work. This will most likely save me money on the second installation. When he was unclear about certain settings, he consulted the installation manuals to be certain he was doing it correctly.
I cannot speak highly enough of Rick’s Mobile Car Audio & Alarms. it would be worth your time and money to call upon Rick for your next installation.

My friend referred me to Rick and I was skeptical, mobile anything these days can be hit or miss. What I found was an honest, knowledgable, and prompt professional who provided the best of the best installation for my daughters car. Written quotes, had all the tools, wiring and repair experience of a true pro. Even better, he provided a badass JVC deck with iPhone integration and Bluetooth.. Installed for 250.00, half of what the unreliable amateurs at Best Buy quoted.

Excellent work on installing our aftermarket car stereo. Rick arrived on time, set up the radio for us and even installed the microphone in a better location than the manual recommended. We can’t wait to play with our new toy! His charge was reasonable for an hour’s work in the heat (BB was going to take two hours… maybe more), and we donated our old radio to the nonprofit that he works with. Professional all around, and as a bonus, he cleaned up afterwards. I would recommend him to anyone needing an install.

This review is going to sound like I’m a personal friend of Rick’s, but I am not.
After my 92 Civic Si was easily disarmed and broken into I called Rick to come fix my alarm. He went above and beyond! My previous installer had done a very shoddy job. At no charge, Rick, professionally rewired and connected my system. I’ve never met someone so knowledgeable with car alarms. He explained everything he had done and pointed out how disgusted he was with the sub par install I had gotten before. Very professional job with excellent communication.
He told me what my current system does and what it doesn’t do. I’ll definitely be using Rick for my soon to come upgrade. This man is the best. Thank you Rick!

Poor quality customer service. Set up an appointment in advance. Made arrangements the day of based on the time frame given. The night before the appointment Rick messages me and says he didn’t have time to get a certain part and needed to push back our appointment. I said that was fine but based on our previous conversation I would need my car back by a certain time.
He then proceeded to go off on me in a very unprofessional manner. Saying most of his clients buy the wrong parts and mess things up. He said I am not a professional and have no clue what I am talking about. I actually contacted a professional when purchasing all of my parts and I sent them to Rick in advance. But Rick failed to acknowledge that. I understand it’s not fair to guarantee a certain time frame as issues come up but to end our conversation with «go the f*ck away… I don’t want to do your f*cking install» is very unprofessional. He then claimed he was watching a TV show with voice text. The show you were watching Rick, said «I don’t want to do your F’ing install»??
I would not trust this person to come to my place of residence or with hundreds of dollars of equipment.

Very professional. High quality service. Highly recommended. Will definitively use his services again.

On time service. Great job and a more then fair price. John Capitol Billiards Sacto

Thank you so much Rick! This guy saved my a$$ from a very costly trip to the dealer for something so backwards of an after market P.O.S that was installed incorrectly and that wasn’t needed at all actually. He was on time, actually he was early-(I was late haha) & very professional and explained everything that he did before he did it. I can’t say how nice it is to be treated with respect of being a woman getting her car checked and or fixed-​and not getting ripped off or still having the problem
Thank you again Rick!

Got a car alarm installed for $ 99, took around 3 hours to do the job & it was the best money I ever spent. My alarm is secure & he put a lot of features into the alarm that was well worth the money. He even re routed some wires that would have eventually caused problems with my amp and speakers I have in my car! He really has you best interest at hand! I had a good experience overall!

I surely didn’t have a great experience! Rick missed the appointment I set. I had to call and remind him and at that point he got over about a hour later. Keep in mind the appointment was just made the day prior. The problem I had was with a boat audio system Rick determined the deck was bad and suggested that I replace. I took his advice and because I wasn’t able to be on location while he worked on the system I had my admin pay him when he was complete. Besides Rick not making the initial appointment I was still happy with the service at that point. When I returned to my shop to check out what he had done I realized that the only thing wrong was that a fuse was blown on the old deck. Feeling a bit uneasy about the transaction now. I called Rick and asked him to come by and take a look at. We agreed on a time and a compromise on the resolution. Seeing as I had wasted good money on the front end and seeing as he would waste a lot of time now taking the new out I just asked for a credit on what he had done. When he came to my shop to check it out he realized he had made an honest error in pinpointing the issue but gave my admin a hard time about honoring what we had agreed to on the phone. I suppose Rick was frustrated because his error cost him money but that wasn’t my fault and giving us a hard time about the resolution was completely unprofessional. I give him credit for manning up to the problem but his professionalism needs work.

Let me just lay out the facts I made a next day appointment with Rick to service a sound system on my boat. He said he would be here by 10AM the next day. When he didn’t show we called 3 or 4 times before he finally answered. He apologized and came right out within an hour or so. I was optimistic that he would still do a good job and was still hopeful for a positive outcome. Rick called me an hour or so later and told me that the deck had gone out and that I needed another one. It made some level of sense to me so I agreed to a price and gave him the authorization to move forward. He called back a little while later and wanted some more money for the new installation and I agreed. A few hours later the project was done and we paid him in full. Because I had a busy day when he was servicing my system I hadn’t had the chance to check everything out prior to my payment to him. Once I really got into checking everything out I noticed that the system he had pulled out simply had a blown fuse. Had the basic fuse been replaced the system would have worked fine. I called him on the phone and we discussed this critical detail that was missed. He agreed to replace fuse and reinstall my old system. I then called him back and offered him a different solution seeing how it didn’t seem to make to take one system out and reinstall another one. Note that as this point I thought there were a number of blunders but thought Rick was acting in a professional fashion and continued to try to be positive about the errors. When Rick came back he honored our agreement when he realized he hadn’t checked the fuse on the deck but was nasty to my office manager due to the fact he lost money in the overall scheme of how this all shook out. I needed my deck fixed, sorry Rick you missed the critical detail of a blown fuse. That was your fault not mine. As a business person when myself or someone on my team makes an error we absorb the financial ramifications of that. Its only fair. Acting unprofessional get us know where. I think Ricks general knowledge is fine and his intentions are good but his lack of professionalism was poor.

My aftermarket car stereo has an aux cable that attaches to the back of the unit (in other words, you have to tear the dash apart to get to it) and after about five years, it stopped working. This is big trouble for our family of varying music tastes as well as audio book & podcast listeners. I called a few local car stereo shops to inquire about having the cable replaced — most were fairly receptive and willing to help — but their business hours combined with my busy life didn’t mesh well. I actually did have one company try to tell me that «that model of Kenwood has a unique cable, which needs to be specially ordered and it’s a poor design — you’re better off just to purchasing a new stereo» (and they almost had me sold). But then I decided to keep looking and I found Rick’s Mobile Car Audio & Alarms. He was willing to come to my house (in Granite Bay) or my office (in West Sac) to perform the service. And guess what? I now have a fully functional aux cable input and spent significantly less than I would have had I purchased a new stereo. I’m a fan and would recommend him to anyone. Rick was professional and personable.

Pristine work installing a new car alarm with remote start & remote window control (close or crack for ventilation). My old one was still working but I wanted to change it out anyway since I wanted the remote start to turn on the A/​C in the car before I got in it on hot days. He took out my old one which was just hanging under the dash. showed me their wiring job (before removing it) that was done at a so-​called professional installation shop. It was a rat’s nest of wires! He took longer than expected as the wiring used on the old system was not according to the technical specs chart for my specific car year, make and model and he showed me so he was totally honest about what he had to do.
What really peeved me off is the previous shoddy wiring. It was just electrical taped together. It was really sticky, but I have seen tape adhesive dry up & become brittle from hot weather which causes the tape to fall off. IT’S A FIRE HAZARD — OMG. I WOULDN’T BE SURPRISED IF THIS IS THE CAUSE OF THE TRAGIC LIMO FIRES THAT I’VE SEEN ON THE NEWS!
He had to test every wire and connection to make sure they worked. I feel like a fool, being ripped off by the other place but that was done years ago, but not long enough for the tape to fall off. I feel very lucky he saw this and thankful for pointing it out to me in case I need any work done in the future. I watched him solder wires together & use these shrink tubes to cover them instead of tape. I watched him put a few connectors on before I left him to finish as I was confident he would do it the right way. He did not disappoint. I love that he’s mobile and comes to you rather than me having to take my car to a shop, have someone follow me to give me a ride, or come to pick me up. Now I know what to look for in terms of workmanship since he showed me. His pricing is competitive with the «professional shops» and his mobility made my decision.
It’s so cleanly done, you can’t see the wiring even in the engine area. Everything works flawlessly and I would pay more now that I know my kids will be safe from an electrical fire in the car. That really freaked me out since my kids drive my car. I tipped him well above his fee because of his service and for taking the time to show me what should and should NOT be done with car wiring. I wish he could do all the work on my car! But when I want or need to change my stereo system, I’ll definitely use his service.
A+++ in my book! I feel very much at ease knowing my kids and I will be safe from an electrical fire. I can’t thank you enough, Rick!