Luxury Nails

I have been here several times. They have some good nail ladies/​or guys (not sure what their title is). Anyway, they are good at what they do but never expect to be seen on time. I always make an appointment but i always wait at least 10mins. Today, however, it was a 30 min wait. WHY!!! Why ask us to make appointment and then make us wait that long?!

Came here to get my nails done for an event and as previous reviews mentioned the salon is mostly busy. Today I was the only customer there. The lady who did my manicure hurt my left thumb badly and it was bleeding throughout the entire time and they did not offer a few dollars off. It’s been a few hours and it still is bleeding when it touches anything.

DO NOT COME HERE. There is nothing absolutely nothing «luxury» about this nail salon. They have the most UNexperienced nail technicians I have ever seen.
I came here once because Bellus Nails was closed still, and I wanted to get my nails filled.
OH.MY.GOD.
She cut them crooked! And she cut them way too short after I told her I liked them long. She barely understood English. I was bursting in tears at this point. My nails were so dry looking, damaged, and all crooked. They were horrible. I wish I had taken a photo but I was an emotional wreck. I walked out of there after I told her I don’t want you to paint my nails. Please remove them and she refused.
I will NEVER come here again lesson learned.

I went here to get an eyebrow wax. I specifically told her just to clean them up. I already had a perfect shape. When she started waxing she said they were uneven and she would even them out. I told her not to make them thin and to keep my shape. She started plucking away and I told her «I think you are starting to take to much off» and her response was «no I even» Then she hands me the mirror and half of my eyebrows were gone. They were so thin and uneven only some kind of sorcery would fix them. I was SO upset and she then continues to tell me she evened them out and they look better! The nerve this woman had. Do not go here if you want to be left without eyebrows.

It’s your standard nail salon. They have 8 chairs for pedis and probably the same for nails. I only come here for the pedicure treatment. Always fast and clean. Good selection of colors as well. For the price it’s worth it.

I walked in without an appointment on a Saturday morning @ 9:30am and they were already so busy. They were able to get me a chair in less than 10 minutes!
I didn’t ask for any tech specifically, but came in for a Pedicure only. They assigned me to a male nail tech– his name is Long. I never thought to ever have a man paint my toenails but it wasn’t bad at all. Long is such a nice guy. I will definitely return to get a Spa Pedicure from Long. He gets all the pressure points in your feet if you’re looking to unwind and relieve stress or tension.
As far as price, It cost $ 30 for a Spa Pedicure which includes the salt scrub and Paraffin wax. Pretty affordable compared to other places.
There is always room for improvement anywhere you go so I only gave this place 4 star which is still excellent.

Nothing luxurious about this place or the nails they produce. Nail tech was extremely sloppy, leaving glue on my fingers and leaving my cuticles looking flakey-​crusty
Check out my pictures…
Nails were thick and i asked that she thin them out… An eye rolling later, they were left very uneven and polish gloppy.
She pinched the corners of my nails with her very sharp nails — im not the toughest to please, this place needs a lot of work. It’s almost as though there’s a «i dont care» energy in the air …
I am desperate for a decent nail shop~~luxury nail salon is not it for me. (I miss the mecca of nailshops – bayareaaaa!!)

Let me start by saying that I was a loyal customer here for 3 years. When I find somewhere or someone I like to go to I keep coming back. My sister is the one that recommended that I go here and see Mailee so I booked an appointment. I was hooked my first time, even thought the prices were a little high for me. Every two weeks I went in for a fill and pedi (in the winter I would only get a pedi once a month) and eyebrow wax; so my visits weren’t cheap, I spent alot of money in there every two weeks. I was in there so much that everyone knew my name and would say hello when I arrived.
A year and a half in, Mailee left to open her own shop in Folsom and that was too far of a drive for me. My sister had said that she had been to another tech named Ashley there a couple times so I decided to try her out. I was happy with her so I continued my bi weekly trek to Luxury Nails as a loyal customer with Ashley. Then one day when I called for an appointment, I was told that Ashley had left. So I decided to try the owner Lynn who had been doing my sister’s nails since Mailee left. I wasn’t too happy, but since I had been going there for so long, I decided to try and stick with it.
Here comes the part where they fell off. I had been out of town and broke a nail and went to a local shop to get the ONE nail fixed. I used a glitter gel powder that the local shop didn’t have so they used a glitter gel polish just to hold me over until I got back home. So about 5 days later I go to Luxury Nails with an appointment with Lynn. When I got there they pushed me off to a new tech that I hadn’t seen before. I knew as soon as I sat down that I didn’t like this tech. I told her a bunch of times how I like my nails and she told me my nails won’t look good like that and she would do them better. I protested and protested, but she didn’t listen. I ended up with lopsided nails and wasn’t very happy. Mind you I was in there for a fill. When I had to re fill the gel powder it was more, but I only had to fill the regular powder and the ONE nail with the gel glitter powder. When I complained, I got no where and then was told I was being charges $ 7 to «fix my nail». I said «you didn’t ‘fix’ my nail, you just added powder to it and that shouldn’t cost $ 7 for ONE nail.» Nope they kept insisting on $ 7. So I paid and I haven’t been there since. You would think that for a loyal customer that had been going there for 3 years and spent on average $ 80 every two weeks they would have either not charged me or not charged $ 7 for one nail. I know it seems petty over $ 7 but I was so loyal, even the times I wasn’t happy with my nails, I even referred at least 10 friends there. I won’t be back in there… they lost a very good customer. And even some of my friends have followed suit. Their customer service has certainly declined in the last couple of years. I am just waiting for Ashley to go to her new shop and they will get my money and loyalty!

Well, I’ve been here a few times. There are a few good and experienced nail techs. Today I had the worst experience of my life. The nail tech took to much off my nail and I stated bleeding!!! She was horrible and I was terrified. She didn’t speak much English so I couldn’t communicate very well with her. The whole experience was a mess, from start to finish. I will never go to this establishment again.

Never, ever have your acrylic nails removed at this place. They are brutal! I don’t recommend this place at all. They are not gentle with manicures at all. Try them three or four times learned my lesson.

Called to schedule appointment and when I arrived they told me that we scheduled an appointment for Friday (it was Tuesday). I told them that didn’t make any sense, I just scheduled the appointment. Needless to say I was very frustrated. Especially since it took them a while to notice I had walked in…
I decided to give it another shot… Me and my mom came in for pedis and a fill for me. They removed my old set almost pain free :) and applied a fresh set. The lady was very nice and she did a great job. It was a very pleasant experience for both me and my mom.

Worst gel manicure I’ve ever had for $ 25. If I wanted to paint my cuticles I would have done it myself. I had to sit in my car and pick off all the polish on my skin. Oh ya and she made two fingers bleed by cutting my skin too much. I won’t be back.

If you go here ask for Mimi (or better yet make an appointment with Mimi), if she’s not there leave. Mimi is sweet, gives a really good massage and doesn’t talk the entire time. She honestly seems like she cares if she’s doing a good job.
Everyone else eh. I’ve had a few pedicures that weren’t by Mimi and they weren’t awful but they weren’t very good either.
2 stars for the rest, 4 for Mimi.
ETA: Bring your own polish. And yes, that’s pretty sad.

Ok let’s start out on the lack of professionalism they have I honestly don’t even think the women who did my pedicure knew what she was doing or even have a license for that matter. She had to re do my design 3 times while arguing with the other women doing another ladies toes next to me. The pedicure was 35 and the gell was 15 and the stupid flower was 5 when she finally finished she was irritated I could tell and I wanted just a gell color change on my nails she argued and argued I need a fill I said no I want a new set next Friday so I can do Halloween nails at my original place I go to. I just wanted a quick color change. Then she told me she wouldn’t do it and I need to come back. My nails just had a fill not even 2 weeks ago I just want a danm color change ! I would have paid double at that point then I paid her $ 50 and walked out. Never again. So annoyed

I made an appointment requested pedi and mani be done at the same time if not possible i wanted same technician do both. I was asked to wait 20 min even with an appointment (not a big deal). The pedicure was rushed (not a big deal). I was then asked to wait for a tech for my mani. 45 minutes later after watching clients that walked in after my pedi receive both. I walked to the counter and asked if they forgot me. «oh no you are next» I waited an additional 15 minutes before I got up asked to pay for services and left. Not before I advised them this was not the first time this has happened and i would never return.

Perfect pedicure. The young lady who did my pedicure was very respectful and kind. She made love to my toes in a way that made me fall asleep! That’s a first! Affordable. Peaceful. Quality.

First time I’ve gotten my nails done in a long time so i was really excited. one star for nice people and fast service but my nails look like I did them myself! Definitely going else where next time.
I gave this three stars at first but now I noticed they filed my nails all crooked, cut my cuticles too much now my nail beds hurt, and my feet are more ruff than when I went in there!

Let me just say that my experience was so bad that I will have to spend MONTHS letting my fingernails recover and watching for signs of skin cancer on my hands.
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To start… My pedicure was mediocre. The lady gave me a really fast massage that felt like she was just trying to get it over with. Not relaxing. That was after being visibly annoyed that I didn’t want to upgrade to the super deluxe. Whatever.
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The real problem was with my manicure…
Some girls have gorgeous hair. Some have gorgeous boobs. I have (had) gorgeous nails. The kind women pay lots of money trying to imitate. My nails are (were) so thick and strong it’s pretty tough to damage them. They don’t break. They don’t chip.
Well, they didn’t. Right now I’m hacking away at this review with broken, chipped, and thinned-​out nails. WHO THE F*%# THINS OUT NATURAL NAILS!!!
The woman who did my shellac had no idea what she was doing. I’ve been getting shellac for years now and I’ve never seen such a thing. She buffed out my nails to begin with way past a reasonable point, then GOBBED on one coat of the color, and then insisted I keep my hands under the UV light to cure the polish for an additional ten minutes (after non-​stop exposure during manicure).
I left with heat-​irritated skin, and lumpy shellac – which was stuck to my cuticles and had morphed color bc of the length of UV exposure. Within a couple hours, it started to bubble and peel off. *shocker* it revealed a sticky base layer bc she didn’t use several thin layers with proper curing.
I went back the next day to get it fixed. I was going to give her another shot – maybe she was just having a bad day. Until that dumb b$@*# TOOK AN ELECTRIC DRILL TO MY NATURAL NAILS AND DRILLED THROUGH THE POLISH TO MY NAIL BED FASTER THAN I COULD STOP HER. I totally freaked out and insisted she VERY CAREFULLY remove the rest of the polish. Which also didn’t happen bc she then over-​buffed my nails.
#### I didn’t realize how much she had thinned them out until I washed my hands and my normally steel-​strong nails bent like cardboard…
I’m not one to total public meltdown, but this was an exception. And rightfully earned bc nails are going to take months to recover and I’m looking out for dark spots on my skin.
Please…
Save your nails, health, and money. Avoid this place like the plague.

My sister was in town and treated my daughter and I to get our nails done. My sister and I got pedicures and my daughter got her nails painted.
When we got there, they were super packed and we had to wait 30 mins. No biggie because we had to go to the Nugget to pick up some wine anyway. Came back in 15 – 20 mins, I went to look for a polish color. Ugh,… why didn’t I bring my own polish?! I always forget. Their selection was so poor! Most of the colors were all low and old. I tried to pick a color that was at least half full.
They called us back for our pedicures. I put my feet into water that wasn’t even warm but, the jets were strong and felt good. The girl that did my pedi was Mimi. She was quiet and didn’t talk much which I personally like. My daughter was in the next empty chair just waiting next to me till they were ready for her. Mimi was really good with my pedicure. She even took care of an in-​grown nail that I had. She did a great job except the filing hurt a little because she cut my nails pretty short. Mimi gave a great massage! I didn’t want her to stop, lol! I asked if Mimi could be the one to paint my daughter’s nails and she did. My daughter got a french manicure and a design. I came out really nice. My sister’s pedi was nice too. She smudged her big toe and they even fixed it with no fuss! They weren’t mad or chatty in Vietnamese when it happened lol.
I would have given them 5 stars but, I gave them 4 out of 5 because of their polish selection.

I went here today with my girlfriend (we made reservations about a week ago) for two spa pedicures. The ladies were really nice and my friend has already been a frequent customer so they knew her and were really nice to. I don’t remember my nail stylist’s name but she was really sweet and helped me figure out the color I wanted to use on my toes. She painted her fingers two various colors to show me the various distinctions. I chose the pink over the purple color.
The massage was very soothing and my nail lady did a wonderful job on my toes. I was done before my gf and if they had time to wax my eyebrows. They were kind enough to fit me in and did my eyebrows. I really wish she didn’t rush so much on my eyebrows because when I came out after the job was done my friend said the wax lady missed a spot. She had to tell her in Vietnamese to tweeze my eyebrows again. Yikes. My toes were done well but I wish she would have taken a little bit more time on my eyebrows instead of feeling rushed, that’s probably why I gave it 4 star instead of 5.
For two spa pedicures and eyebrow wax, I paid about $ 50 and my gf paid the $ 20 tip. Reasonable prices, I think.