Hose & Fittings Etc

I usually come in here almost every week to pick up parts for my job. I got to say they are super friendly & helpful. Pretty fast depending on what you order. Other than that I’ll have to rate this place 4 stars.

I work (ed) for Lovell and Son Tow & Transport as a Driver/​Operator. We had to keep our trucks running and available ²⁴⁄₇ of course. A few weeks ago we had a hydraulic hose leak, which is the kind of thing that seems to happen when we need the truck the most (like when I need to go to the Bay AND Reno in the same day!). Of course the hydraulics are the most important part of a tow truck — gotta have it to do tows!
We found Hose and Fittings and called to make sure they had some parts that would work for us. Of course they did, I think they have everything related to Hoses/​Fittings. To add to the problem, the hose sprung a leak 30 minutes before they closed and I was about 30 minutes away from their shop.
I got there right as they were closing and they had no problem staying open late, looking over the truck, to help me figure out what hoses to buy, etc. We weren’t able to see every part, because it was dark, that we might need so I bought the most likely stuff and went back to our shop to tear things apart and replace.
Before I left (30 minutes AFTER they closed) Scott Feher, VP of Sales and apparently VP of all things mechanical, told me if everything wasn’t right, give him a call and he’d COME BACK to the shop to hook us up with whatever else we needed (!!). We did, so he did. He got us the right stuff and we fixed the truck. I don’t know about you but I don’t know of any store/​shop employee who would do that for someone they’ve never met before.
They were very knowledgeable and efficient and saved us from losing business.
Thanks Scott (and the other associate — didn’t catch your name, sorry)!!