Bluewater Marine Survey, LLC

Unlike the first guy his son wasn’t with him. I was buying a boat and hired Terry to survey the boat I was interested in. The times we talked on the phone and when I meet him in person I had no issues.
The report I received was 20 pages from Terry, he includes pictures of the items like engine and prop, and others. Outlines all the details of the boat. He then gives an estimate of the trailer and boat. That to me was well worth it and he was able to give me the report the next day!
Like the first guy said Terry doesn’t like to be asked questions during the survey process. Terry did mention that to us, the seller and I, that if he could do the inspection and then ask questions afterwards.
When we got to the boat at the launch he did his thing and inspected the boat out of water. However I was under the impression the ‘in water’ ride was part of the $ 250 fee. Terry apologized and said it wasn’t and it was his mistake for not telling me beforehand, and that in in water was an extra $ 100 but he’d give me a break for $ 50. I agreed but it did make me a little suspicious.
– update — I called and left a message with Terry about how I wasn’t happy about that on-​water fee. He called me back and told me he’d send half of the fee back to me. When I received the check it was for the full amount! He wanted to be sure I was happy with his service and was greatly sorry for the miscommunication. That is great customer service. He could have blown me off but he didn’t. Upgraded to 5 stars.