Advance America Cash Advance

Not open during posted hours. At 2:00pm on a Tuesday there was a note on the door saying «Out to Lunch, back at 2:40».
I understand the need for employees to have breaks. That being said the mgmt of this location needs to do a better job scheduling coverage. And 40 min lunch is kinda strange. Normally they are 30 – 60 minutes.
I’ll take my chances at the West El Camino location in the future.

Love Renee. She is so nice and always makes you feel special. She does whatever she can to help you. There’s also a guy working in there I don’t know his name but he is awesome. He’s somewhat new and still learning but he’s on his job!
Rachel is straight up annoying she will blow your phone up until you answer.

Renee and Amber are excellent! They are professional and help you get in and out quickly. They always have a smile and greet you with a hello the minute you walk in. I have been in there when they are slammed and they get the line down quick! I hope that the company realizes how valuable they are to the customers and to them. Fantastic employees!

For the record, I have not Unilocaled in 2 – 3 years but I felt like this was very deserving and way worth my time! Amber and Ranee make your experience here at Advance America Cash Advance so comfortable and professional. It’s sometimes embarrassing to get a loan and at times takes a toll on your pride when you need a little help. These two ladies remind you that it’s everyday people that come in for these loans and that it’s ok! :D Excuse my smileys but like I told Ranee today, these ladies are some of the most polite, to the point professionals I’ve done business with in a long time! I unfortunately once had a horrific experience on W. El Camino with a lady who may have been the manager at the time? I remember her name but I have more class than that. Not sure if she is still employed there. It would be more convenient for me to do business there as it is walking distance from my house here in Natomas! But I’d much rather take my business to the AACA on Jefferson Blvd. where Ranee & Amber are and I know what to expect… Which is excellent customer service! I’ll never leave here without a smile on my face & I see the same thing on the other customers as well! Keep up the GREAT work ladies! YOU’RE AWESOME workers and Thank You for all of your thorough help each & EVERY time I needed your service. KUDOS Ranee & Amber!
~ Vanessa Hall
Sacramento, CA

Renee & Amber are so kind and warm. They makes us customers, who are often visiting with tons of financial stress weighing down on us, feel respected and special. I’m a busy professional myself, and if I knew I had employees like them at my counter, I would make sure they are celebrated and paid well.