Colton’s Steakhouse and Grill

Hubs and I enjoyed a delicious burger this weekend! The ambiance is nice, the place is clean and the service is attentive. We enjoyed our burgers. The rolls & peanuts were nice while we waited for our food to come out. We’d def come here again.

Colton’s would be better if the staff would up their game. On a recent visit:
–It’s noisy, which means wait staff should not stand at the head of the table and expect customers to shout their orders from the other end.
— Silverware should be on the table when people are seated, not delivered after the appetizer is served.
— Not related to service, but that horrid potato «soup» made from gravy should be shoved up someone’s *ss at corporate.
There aren’t a lot of choices in West Plains, but there’s no point in not delivering a better customer experience. The staff would probably get better tips.

In town for business and this place was recommended by another person in our business.
Atmosphere was good. Always enjoy the peanuts in the shell on the table so you can munch while waiting on the real food.
There seemed to be a utensil shortage on this slow week night. Our salads sat in front of us for a while before we got a napkin and fork. I noticed over the course of the evening that two of the waitress had friends or family dining… and they were distracted by visiting with them for long periods of time and neglected their tables.
The Loaded Baked Potato soup was white gravy, with a few chunks of potato, and a little topping of cheese & onion. Yuck! I had one bit and stopped. The waitress noticed that I didn’t eat it and offered to bring the French onion soup, but did not offer to take anything off the bill. She admitted that the base is gravy. Who wants to eat gravy with a spoon?
The peanuts and rolls were essentially my meal tonight.
The steak ordered by my spouse was good. The baked potato was not good enough to finish.
We would probably eat here again after going through the rounds of places in this little town. But I wouldn’t repeat otherwise.

Decorated as an Old West Town, it was quite attractive as you walk in. Our party of 5 was seated very quickly and served by a fairly attentive wait staff. The country music in the background was not quite loud enough to be enjoyed, but too loud for normal conversation without raising your voice.
The free bucket of roasted in the shell peanuts helped pass the time while waiting for our food.
Decent Beef and Pork. One in our party ordered a Rib-​eye and was delivered what looked more like a Sirloin. After a short visit with the manager, it was replaced.
The Oriental Salad was a basic house salad (Iceberg Lettuce, Cheese, and Tomatoes) with a few Mandarin Orange sections, a few Sliced Almonds, and some crumbled Grilled Salmon, that was horribly over cooked. Based on previous experience elsewhere, I suspect that is a mid-​west thing and not so much a fault of the restaurant.
While part of our meal was graciously comped as a result of our concerns raised with management, the total for our meal (before adjustments) was rather high and I truly do not feel as I got the value for the money spent.
Yes, I might eat here again, but honestly there is better, cheaper, elsewhere nearby.