St. Mary’s Medical Center

Ended up in the ER a few days ago for my son’s earache because it had gotten so severe that I was worried it might be something more. The staff were absolutely wonderful with him. We were seen promptly, the area was very clean, and everyone treated us like we were truly important patients, even the doctor. My son is on antibiotics for the ear now and doing so much better. I am so glad we went to St. Mary’s because they made what could have been a really scary experience into a comfort. Will definitely go back if we ever need the ER again since I know we will be cared for there.

Came to this hospital because a family member was in a car accident so we left in a rush. This place is about an hour and thirty minutes away from Miami. Near by was West Palm hospital two hospitals five minutes apart. When I got there I noticed that they had security and made us show Id# before we ended inside the emergency room. The staff was very friendly and we had alot of people in one room and no one said anything to us. When we finally got a room for our relative the doctor took foreverrrrrrrr too see them but, they were attentive. We decided with all the waiting to go get something to eat at there cafeteria for some breakfast. I thought it was the most horrible food i had ever tasted. (please dont have breakfast there everrrr.) They do have another café there were they have pastries and empanadas. I suggest you go there for coffee as well. The nurses and staff were friendly and had parking without a problem. Place overall was clean and had some areas that were old that needed remodeling. I would try to go to West Palm Hospital thou looked bigger and nicer from far.

I have had the opportunity to visit many hospitals in this country and abroad. This is, by far, the worse hospital I’ve ever been in.
Challenge this review if you ever check into St Mary’s hospital. Ask to see a doctor and enjoy the run around you get. Not one in sight. The nurses are very nice but they can’t seem to be able to tell you what the plans are for care. They defer to the phantom Doctor. So you need to live at the hospital in order to catch this random once-​a-​day Doctor just so you can get some answers.
Not any one single person in this hospital knows who is in charge or what criteria are being monitored with respect to the patient’s health. In fact, you never really know when you can even go home or what they are looking to see in your health before they will consider releasing you.
I have never felt so trapped in my life even though it is my mother who is checked into the hospital.

Took my son to the pediactic er and they sent us home with no test beinging done no medication! two days later im right backbin the er again in which my son needed surgery. any other time they move in a timely manner i suppose that night had alot going

Excellent staff, excellent care. I would never think of taking my family elsewhere. Since they are a trauma center, the docs are the best in the area. I live in Jupiter, but would bypass others to get to this hospital.

My son had his 3^rd surgery today and I am still so impressed with how friendly and helpful everyone is. From start to finish. Even at 6 in the morning everyone greeted us with a smile and was just so incredibly helpful. Good job everyone!

It could just be a streak of bad luck, but I had an awful experience at St. Mary’s. I got very ill several years ago, and was a patient in their ER 3 – 4 times that year. Since my toddler years, I’ve had a medical condition that regularly causes severe pain, even when treated appropriately. Thus, I have a pretty high pain tolerance. When I decide it’s time to see a doc, or go to an ER, it’s not a decision I make lightly.
Each time I was seen here, of the 6 – 8 hours they kept me each time, I was lucky if I got 5 – 10 minutes with the ER doc on call — seemingly same one each time. I was in for severe stomach/​pelvic pain each time. I was a teen at the time, so I vaguely recall the on-​call physician dismissing the pain as menstrual cramps. Only on the final visit did the doctor decide to run a CT. Results showed several ovarian cysts. Recommendation: go home, watch and wait. If it gets worse, come back and we’ll reassess. I also distinctly remember that the doc I was primarily treated by was fairly rude and snooty towards my father and I, something I do not appreciate in a treating physician. Even my father, once a medical intern & resident himself, was turned off by the doc and said their attitude could use some work.
Long story short, I did get worse, but decided to go to a different hospital instead — which ended up (quite literally) saving my life. That being said — the nurses were better/​nicer than the docs were. On the other hand, I’ve also heard some great reviews from fellow patients treated here, so it could just be the doc I had, or bad luck.
Overall, given my experience — I say go elsewhere. As some others have said, it also isn’t in the safest of locations, and there are often long wait times in the ER. The hospital could use improvements, but it’s definitely getting there.
I went back to visit recently, and it looked better than when I had been a patient there, so that’s definitely an improvement.

Hell I was born here 30 years ago. This very hospital saved one of my youngest brothers life. Its not the best neighborhood as I saw someone previously posted, but this review is on the hospital. Which is located of 45^th street. The staff is very nice and understanding to all patients. My best friend is actually pushing as I typing this review. Shes had all her kids here. Its clean and professional. No its not super fancy like Wellington regional, but as long as the doctors keep doing their jobs right ill keep coming back.

The staff is great. The level of caring is wonderful. There seems to be a bit of confusion at time, so patient’s really should have an advocate to get the best care.

My friend went here for surgery and it was a very good experience. She was taken care of very well.

Best hospital in West Palm Beach. We stayed in the Special Care Surgical Unit and our room was like a hotel room; it even had a balcony! The doctors and nurses were friendly, informative, and very professional. I would recommend this hospital to anyone.

Comprehensive Stroke Center, Trauma Center, Neuroscience Center of Excellence, Paley Limb Lengthening Institute, High Risk OB, Neonatal ICU and Children’s Hospital are just some of what makes this Hospital one of the best.

My brother was brought to the Childrens Hospital here and stayed for a few days. The hospital isn’t anything glamorous. It’s not in the best location either… at night almost all the gates are closed for «security». I spent the night with him in Childrens ICU. The bathrooms aren’t in the room or even in the unit! They’re down the hall! Anyways, nurses were super nice. The doctor couldn’t figure out what was wrong so they transfered him to Miami Childrens…