Prospect Exxon

Derrick and his team are as good as it gets. If want a quick review, these guys are HONEST and FAIR.
It’s been a very long time since I’ve trusted mechanics as much as I do with the group of guys who work here. They’re very friendly and will take time to explain everything to you. If anything, the guys who work here love what they do which speaks volume when it comes to service. Its a complete 180 to the usually grouchy guy who overcharges because he thinks you don’t know any better (Aamco in Bloomfield tried to convince me one spark plug was $ 19).
They’ve done several repairs for me and I’ve been more than satisfied each time.

It has been a while since I have been to this shop because I bought a new vehicle.
Prospect Exxon is an amazing shop that serviced both my 02′ Chrysler 300 & 04′ Chevy Trailblazer. I never had an issue with them at all.
In business the most important thing is customer service, Derrick always takes the time to discuss items wrong (or not wrong) with your car.
I became a customer after Auto Ed closed (about a mile away from Prospect Exxon)
The shop may not be the biggest but Derrick commonly will show you what is wrong.
For example: I once had a cracked anti-​freeze reservoir tank and drove to their shop around the time they were closing.
Derrick lifted up my vehicle and spotted the issue immediately. As I was leaking anti-​freeze heavily — Derrick had one of his employees drive me home (about 1.5 miles away).
When my car steps off of warranty you will have another vehicle to work on.
I will always recommend your shop to anyone looking for a shop in the west orange area.

Owner Derrick reached out to me and offered to solve my problem. We had a miscommunication over pricing with him and his coworker and offered to resolve the problem. Not many business owners would admit their fault. I respect owners. They guys there did a great job in my car and you can tell they were great people. Definitely a great shop to go to and you would not have to worry about their knowledge on cars. They did an excellent work on my car and it runs smooth again.

Came in for an oil change was surprised at the price. I understand it was synthetic but almost a $ 100 for an oil change is ridiculous even for synthetic. Also was quoted almost 800 just to change brake pads. If you want to get ripped off you came to the right place.

It’s so nice to go get your car fixed without feeling like you’re being scammed somehow. These guys are legit and are definitely worth a visit if you’re looking for a mechanic.

Truly the most honest and trustworthy mechanics I have encountered to date. Very considerate and thorough, they took time past their closing hours to examine the cause of a broken headlight. Once problem was diagnosed, work was scheduled and completed promptly and at a reasonable price. Very glad I found these guys.

Just got back from Prospect Exxon and had a very positive experience. Clean shop, very polite and responsive staff. I came in thinking I needed to replace my front brake pads, since I had the old ones for 30k miles. They got my car up within minutes, checked out the front brakes, and said that I still have 60−70% left in them, so no need to change them. Then they checked the rear brakes, took calipers off, made sure everything is fine. They did a thorough inspection of the car to make sure there are no other issues. Throughout this time, the mechanic was walking me through everything he was doing and explaining how things worked. Awesome guy! He spent easily 30−45min on the car and charged me for maybe 30 min of labor. More than fair.
Will definitely come back!

Thanks to all your Unilocal reviews and recommendations from a local group on Facebook, I went here for an oil change and to replace a headlight and brake light months ago to judge the shop for myself. Quick, considerate and honest about my inquiries for other services I was told I needed by my dealer. Just from simple dialogue and an observation of the men working the shop, I knew I had finally found a reliable place to take my car! I don’t know anything about cars apart from what my dad still advises… but I’m married now and stay home with 2 babies. I need quick, affordable and reliable, for sure. Having lived in NJ for 7 years now, this is the first time I’ve found these qualities in an auto shop.
I just got another oil change today and had to bring my 5 month old with me. Though I was worried about possible fumes, I walked-​in first thing in the morning and asked if they could accommodate me. I was out in 30 minutes. Thank you. Thank you. THANK YOU. Quick and reliable! Such a relief.
I look forward to bringing my car again for future services… hopefully, at the oil change level and nothing more serious!

I have never written a Unilocal review before, but based on the outstanding experience with Derrick and the team at Prospect Exxon, I feel compelled to do so. I had a major problem with mice infestation in our car. I took it to our local dealership no less than 3 times — in the span of 1 week. Each time they claimed it was repaired and charged me. Each time I picked it up, the same problem occurred. The first visit cost me about $ 350. By the third time, they were quoting me $ 2800. Not having any faith in them (and after meeting the very young «technician»), I told them not to touch my car and I decided to bring it to Derrick — based largely on the reviews here.
What a great experience! Within a few days, the team worked out all the issues at a cost of about $ 450 (mind you, the dealership was $ 2800). The car performed perfectly. In addition, when picking up the car, we had to park another car there temporarily. We returned after the garage had closed (which we were aware about) to pick up our car. To our very unexpected and pleasant surprise, there was a note on the dashboard saying «we noticed the air in your left front tire was low so we fixed it». No charge. I can’t recall when we received such service.
We will be going back to Derrick for all our automobile needs in the future!
Thanks Prospect Exxon!

I had busted my Rim on a pot hole. Derrick took care of me with out any prior notice. He did so very quickly and professionally. The very next day, as I was returning to pick up my tire. (i left ot there so i didnt have to wait) I busted my Rim on the donut spare. I got towed to his shop and I did not give any prior notice to Derrick (which I should have). He again took care of me on which seemed like a very busy day. Derrick and his team are caring professionals who are very efficient. I would recommend him and his team to anybody who is looking for great and honest service. I will be returning for all my mechanical needs

Moved to the area and was worried about finding a reputable and trust worthy mechanic since my old one is over 30 minutes away.
The sign of a good shop is when they honestly tell you what you NEED and what you might consider. I brought the truck in for rotors and the guy called with an estimate and explained that front rotors in addition to the back ones were warped. He said as long as i didn’t mind the sound, it wasn’t necessary to change yet since the brakes still had some meat. I know other shops that would have pushed for the extra work.
I don’t know a damn thing about cars so a honest mechanic is a gem to find.
The prices were also very reasonable compared to other shops i have used.

I came in here on a Saturday to install and balance the tires for my girlfriend’s car. Within 5 minutes the car was in the shop and they were already working on it. The waiting area is clean and comfy with complimentary coffee. It is by far better than many of the body shops I’ve been to. The car was ready in less then an hour. Derrick and his team provided fast and excellent customer service at a very affordable price. I would definitely recommend anyone here for any work needed on your car.

Had my car towed to Prospect Exxon because of the many positive reviews here. Had a blown-​out plug in a Ford Crown Vic. Derrick was extremely helpful and very honest in his diagnosis and has repaired the car with existing parts and without trying to sell any unnecessary services or parts.
Honest, communicates, and is technically capable — not much else you can ask for in a mechanic! I will definitely be back for my oil changes and any future work on my car. Thanks Derrick.
UPDATE: By far the best mechanic in the area. This is the one place I now trust with all my cars. Today, I picked up my car from having upper and lower intake manifold gaskets replaced and all work was completed perfectly for a fair price. It is so difficult to find a mechanic you can trust and rely on not to try to oversell services and/​or parts, but this is one of the few shops no one will try to sell you anything you do not need. Big thumbs up!

We were pleasantly surprised when Prospect Exxon helped us under difficult circumstances last week. Our rental vehicle got a flat tire and we were on a tight schedule. They ordered the tire and mounted it the next day, and the price was surprisingly reasonable. There’s a reason they have great ratings on Unilocal et al.

Just got my brakes done there and oil change but according to hubby I got ripped off when I paid $ 315. Out of which $ 157 was for labor. At $ 85 an hour. Apparently I paid for superior parts but still making noise. I might or might not use them again. I will have to wait and see.

So far I’ve had my inspection done here, an oil change and just had my brake pads and rotors replaced.
They have always done honest, good work and at super competitive prices.
I might add they are all really friendly and always smiling which goes a long way.
Very happy to have moved to West Orange and found Derrick and his crew.

Saved me around 700 bucks vs if I had listened to my local Pep Boys about my oil pan. Pep Boys recommended I replace my whole oil pan and estimated price to be over 700 dollars for parts and labor. Had Derrick check it out, and he fixed my oil plug for less than a tenth of cost of what Pep Boys quoted.
I am going here for all my oil changes and car needs despite the extra drive. A trustworthy and professional mechanic is hard to come by and Derrick and his crew are as good as it gets

Reached out to Derrick about a broken mirror the night it occurred, he responded immediately, told me to bring the car in the next morning, and ordered the part right then and there. It came in later on the same day and my mirror was replaced less than 24 hours after it came off! Great service, will definitely come back for any future car troubles and highly recommend to others seeking service.

Go here for all car related issues and they are always resolved! Great staff and great service.

No doubt Derrick is one of the best around town! High performance cars no problem he’s got the technical background to take care of them and most importantly the tools! I honestly have never been to a more prepared shop within the West Orange area; knowledgeable, willing and prepared. What more can you ask for from a shop that’s right behind a gas station?
I can only speak for my experience but when I brought over my Evo to Derrick to check it out he definitely took his time and went over everything! Started from the very basic as one should and worked his way up through the more technical aspects. The simple items being the A/​C refrigerant refill, basic driveline fluid top offs on a leveled lift, battery recharge, bleeding of the brakes and my AWD system. He’s the only guy in the area other than specified speed shops that could even address the smallest of issues that I have had with my car. More importantly he’s the only other guy I’m willing to trust.
I literally spent the whole day there from 8am to 6pm and saw how the shop ran and what Derrick goes through everyday. All I can say is WOW. I’m surprised he can still get up in the morning and do it again the next day. The only down side to his attention to detail to literally EVERY car that comes in is that he will take a bit longer to get the job done. However, when the job is done he will tell you everything that he did and it will be 100% no questions asked. No surprises on the work-​order/​invoice and everything is/​will be explained by him or the tech upon vehicle delivery. Just be sure to not pretend to know your stuff and ask questions because if you don’t know he’ll explain it until you understand and that’s very important in the car world.