Ann Taylor

I was here mid November looking for a xmas gift for someone in my family. I was not assaulted by overeager salespeople, which I hate, but after a friendly enough greeting, left to browse.
When I was about to go, I was asked if i was looking for anything in particular and I actually had a great experience — the woman was understated but welcoming and in a non-​intrusive way talked with me about what sort of thing my relative would like, what sorts of things did she wear, then gave suggestions, etc — even understanding I was on a budget did not deter her, as she pointed to the sales items as well.
I was impressed by how intuitively she seemed to understand what a person might like to wear or look good in, because, a month or so later, I can say that she (and I) nailed it! The gift was a huge success.
I generally have a phobia of going into these sorts of places because I either encounter rabid overselling or snooty indifference (once ppl discover I’m not Mrs Moneybags) but I would say the staff here (at least on the day I was here) really made me see why it is some people really do like to shop for fun.

Really bad customer service. Browsed for 20 minutes without any greeting from clerks. Asked for assistance with a size and was told everything was already out… never mind what item I might have been asking about. I guess they have a completely empty stockroom. To cap it off, waited a few minutes for someone to notice me standing at the desk to check out. So sad… corporate should really have a look at this place.