Bella Capelli West & Spa

Sandra has been styling my hair for awhile, and have followed her from a few different salons over the years. She does an incredible job, every time! She listens attentively to what you want, and gives her professional advice and guidance. Her biggest concern is that you LOVE your hair! She is also awesome to hang out with and talk to while she does her work. I always recommend her to people looking for a new stylist!

I’ve been going to Bella Capelli West for a couple years now. I followed my stylist from another salon — she’s been cutting my hear for the better part of 19 years. I’ve found all of the staff at Bella Capelli West to be attentive to their guests. They care about the quality of their service. They’re efficient, but make it a really wonderful experience no matter what service is being provided. Staff have willingly stepped up when a service was needed for which we (my daughters and I) didn’t necessarily have an appointment. I’ve never been unhappy with any service or any staff! I am very happy to tell people where we have go for our hair, eye brows, etc. Definitely check it out!

Spa services — specifically waxing. I even waited over a month to write this review, to let residual endorphins from the waxing go away.
I’m not a frequent user of these services. I hadn’t found a good place in Boston to do this, so I perused Unilocal and started with the best rated. I had mixed results, including one phone call that led to a ragey review because they yelled at me! See below. Anyway.
They were accommodating to my needs for hard wax (instead of yelling at me like other salons that hard wax was unsanitary). Seriously, I cannot use the strips, anywhere. This salon was very helpful and had exactly what I needed.
Simple lesson: they take the hard wax out with a popsicle stick. They apply it. They rip it off, they throw it out. No used wax touches the new wax. One place I went used a ladle and a styrofoam cup, this place used a new popsicle stick for each dip. Either way, it’s clean.
She was meticulous in her work. I was not disappointed. Her name is Adriana. I will see her again. Friendly to your tender bits.

Nice hair cut and color. The salon could be cleaner though, I wish it was a little neater and it would seem more professional. My stylist was extremely nice but somehow talked me in to something I didn’t think I wanted (it looks good, I just don’t know how what I asked for was translated in to what I got). Also not all the hair dye/​shampoo/​conditioner was washed out of my hair so it felt heavy and greasy for the rest of the day. Still, the prices are great and the service was good.

So I usually get my hair done by my mother (who works part-​time at a hair salon) …
Well I recently moved to the area and desperately needed a trim. You see I have short hair so once it starts growing out it looks crazy if I don’t keep up with it. I was a bit discouraged by my roommate who told me she had been living in the area for two years and had been unable to find «the perfect» hairstylist. I Googled places like crazy and eventually settled on Bella Capelli (this was without checking reviews as I was desperate to find a place and this one just happened to be down the street from me).
Needless to say it was the best uninformed decision I ever made! Jackie, was awesome! She listened to me, I mean, ACTUALLY listened to me. And waited for me to finish! After I told her exactly what I wanted to summarized it and gave me helpful advice on letting it grow out. She told me how she had had a similar hair cut and the best way to let it grow out but still look stylish was «such and such.» I left there very happy and pleased. She is on my speed dial and I am planning on going there in two month for my trim =)

Courtney does my shellac and she is AMAZING. It lasts for a long time and she’s so careful about how she does it. I like, too that she’ll tell me I need to wait before getting it again b/​c my nails aren’t in good enough shape to get it done. I’ve gone to other people for shellac and Courtney is the best.

This review is for Courtney.
Professional, attentive and very clean atmosphere. I go to Courtney for Brazilians and am always pleased w/​the results. She does not rush, takes her time and makes you feel very comfortable.
Next I will try her for nails!

Courtney is hands-​down the most meticulous, calming esthetician I have ever encountered. I go every other week for the shellac mani, and have gotten pedicures and a facial in the past. She (and the rest of the staff) are so welcoming and provide the perfect atmosphere of relaxation and pampering. I highly recommend this salon for all of its services!

i live close to Bella Capelli West and have been here multiple times. i normally just walk in or call that day so i dont see anyone in particular. the first few times i saw christina.. christina is ok.. she lacks in personality and gives off a beastly vibe. i went in on a tuesday and got Jillian.. she is AMAZING! and gave me exactly what i want. then i went in on a thursday and jillian was not working :(so i got Tina! :) she is also amazing! if you want to feel like you belong and love your hair. go to Jillian or Tina!

I just went here as a walk in, and I was really happy! I got a haircut from Christina, and she was fantastic. Very friendly, she completely understood what I wanted, and she gave me exactly what I was hoping for. The price was excellent, and everyone working there was very friendly. Overall, it was a wonderful experience, and the cut I got was as good (or better) as what I’ve been getting at James Joseph, but at a much better price and with friendlier, more personable service.

I’ve been here a few times now for mani/​pedis and I love this place. I’ve called them and been able to get appointments without much notice — they are really accommodating. The first time I went here, I accidentally went to the wrong location (their other location is in Medford Square) so I ended up being late. They were really understanding and nice about it.
I’ve had my nails done by Courtney a few times and she does a great job. The cost is really reasonable too for such a nice little place that feels clean, welcoming, and relaxing.

This place is great! I followed my stylist, Danielle, here and I absolutely love it here. It’s a really friendly, cute, intimate place and Danielle RULES! Seriously, if you want an awesome cut, great color, and a friendly stylist with a great attitude and lots of talent, book an appointment with her.
Another big plus, the prices are super reasonable. Skip the attitude and price tag of Newbury Street salons and go Danielle at Bella Capelli West!