Sports Authority

Terrible store
Online website says they have it in stock. come to the store and they don’t have it. I was told «sports authority can’t guarantee it if they have it in the store and whatever they have is out on the floor»
For a sports store — the employees are terribly lazy. They won’t help you find something
Can’t wait til this great piece of space turns into something else
Just buy from Amazon

The manager was super helpful. I’ve been having problems with my bicycle and have not been able to put the bike mount on the correct way and had problems with the brakes. Not only was Moises able to fix the problem but also showed me how to do it myself and taught me how to do it properly. He was very patient and spend the time to show me exactly what I needed to do and completed the repair while I was waiting.
I bought a bike warranty from sports authority when I purchased my new bicycle and I have to say it’s one of the best decisions I ever made and covered my bike for three years. Anytime I have a problem I just bring it to sports authority and it’s covered.

They don’t have any NFL or MLB apparel. Seems odd, considering the Dodgers are in the playoffs and the Chargers are the closest pro football team. The store is old and disheveled and the staff isn’t friendly. No one greeted us or offered to help us. Very disappointing experience.

I like shopping at this store. The sales persons are very helpful. Lots of parking spaces for your car. You should get in the rewards program and get better deals.

I was very happy with my experience. The staff was helpful and very nice. I would come back to this store.

On Sunday 9÷6÷15, they opened at 10 am. The Unilocal site says they open at 9am on Sundays.

Yes it’s nice because you can get a parking spot and the line isn’t too long at the register, and the store is quiet, and full of your favorite toys. But the reality is that most everything is about 15−20% overpriced compared to online deals, and that’s about what you get from these rewards programs. If you’re gonna go, make sure you double check your pricing online or you may be paying more than you need to. I’m also used to better customer service. I tried on shoes, looked at soccer equipment, etc. for about 30 minutes and no workers asked to help me.

I called in the morning and they told me they had the gear I needed. I got there in the afternoon and was told they never carry it. Just wasted an hour, great

This is a terrific store. Unilocal check-​in 10 dollars off 50 or more (but their prices are a bit higher than even SB mom and pop stores for goggles and gloves and kick boards so you’re coming out only a little ahead).
The service is good and the rewards program great.
Free parking in garage just a bit south of Equinox (formerly SCLA).

I started going to this outlet store for 3 years and still do so today. I have most of my gears purchased from there with the use of my membership card, I control my savings. Whatever I need, I know where to go to get them.

Shopping at this sports authority was hassle free. From the second I walked in I was greeted by a sales associate named Frankie. He guided me to the baseball section and assisted me with my every need! I can not stress how helpful he was, the store was like his backyard. He was very patient and consistently checked up on us. This was not the first sports authority I have shopped at, but this is most definitely the best customer service I have received ever. I felt as if I hired him as my personal shopper. Will most definitely back soon.

Misleading promotional offers: 20% off entire purchase. The fine prints make the so called «20% off entire purchase» meaningless, b/​c the reality is the 20% only applies to select few items. The items ending 97 cents is NOT the only exclusion. There are many other items ending not in 97 cents that are also excluded. When I called customer service, I was told only the items marked 20% off were 20% off. It is definitely NOT 20% off entire purchase, far from it. The less-​misleading or closer to accurate slogan should have been, «20% off select few items».
Also, the so called 2-​day shipping upgrade is also misleading, b/​c it only applies to select few items.
When I tried to place my order, 75% of my intended purchase was NOT 20% off, so I dwindled my purchase down to 2 items and they were still NOT 20% off.
I got tricked into going to their website and I ended up buying two items, none of which were on sale.
Smart trick but totally misleading advertisement, ie the 20% off entire purchase.

I wish there was an option here to leave a ZERO!!! This was my first visit to this store and as i’m walking around looking at shoes I see one store associate chewing out the other one and she was not only reprimanding, but degrading him VERY LOUDLY in front of several customers. It was very obvious the kid was new and most likely his first job and was getting his ass chewed for honestly telling a customer that he did not know where a certain item in the store was located. So this lady overhears him say that and immediately lights his ass in front of everybody making it very awkward to even be in the store. As we were leaving the store I wanted to know her name so I could call the store manager and complain about her VERY unprofessional behavior. You just DO NOT handle things like she did. You pull him aside and privately tell him that maybe he needs some additional training and offer a time to walk him through the store again or whatever needs to happen to get him more familiar with the store. So anyway I notice as we were leaving that her names BLAIRE. When I got home I called the store and asked to speak to the manager and guess what? The manager was BLAIRE!!! Did not even bother at that point to tell her how I felt about how she treated a store employee so I just hung up the phone. Hopefully somebody from corporate will see this and give BLAIRE additional training on how to be a MANAGER!!!

Worst SA I’ve ever been to. Worst selection of sneakers, bikes, clothes, equipment of any sort. Only thing they are good for is when you’re in a bind and need something for the gym ASAP. Otherwise, this location resembles the minimal options of a Big 5.

Likes: lots of options, salespeople were very helpful and asked if I needed help twice (maybe I just looked lost) and cashier took the time to explain my receipt to me (since I’m an idiot and couldn’t figure how my Unilocal discount factored into my receipt). Overall a good experience
Dislikes: parking garage entrance is on sepulveda so it was kind of hidden to my eyes

Smaller Sports Authority. the staff is helpful and nice. the selection isnt grand like the location in Hawthorne/​Lawndale, but it gets the job done if you need something. they usually have a good stock of the items they do have.
there isnt anything special about this place, but it meets the needs. Parking is easy to get to, even in west LA. so i cant complain.

The parking is pretty good and the store’s display makes it easy to find what you’re looking for. When I’ve needed help, I’ve been able to locate a store representative and they’ve been pretty helpful.
All in all, this is a good store.

Actually love this sports authority!!! I called last night and even though they have been closed an hour, I still received help locating an item. It’s located right by my gym often times I walk over before the gym because I forget to bring a pair of socks to the gym. Lol
I go at least once a month to buy a new Nike sports bra or pair shoes generally. I’ve bought many pairs of Nike free runs I’m sometimes they have promos were you buy one get one half off normally during the holidays. I love the Nike and Adidas selection on the clothes but not the shoes, they do not have the same selection as Sherman Oaks.
Sherman Oaks also has a large soccer depot which is useful for me!
I’m a big fan of sport authority over Sports chalet.

A quiet, dreary store and the worst «waiting to pay» process I’ve ever encountered. I was actually skipped twice before I finally asked someone and they realized that I was the only one in the proper line and everyone else was unknowingly cutting. There was one person working one register and three other guys standing around.
The employees are very nice and they have a decent array of sports gear. I’ll end on that note.

It’s a no frills warehouse. Tons of selection at reasonable prices.
The parking underground is great. Literally, you can park in seconds, and walk up to the entrance. Easy peasy. Walk upstairs, then, you are pretty much on your own. If you need help, the folks upfront are very helpful… but you must ask.
They have had everything my heart desired, and more, and for that I give them a solid B.