NetBiz

Got a call today, and as soon as I answered the phone she said «Hi, I’m on your website right now and I’d like to feature you in blah blah blah…» no identification, just talking really fast and finishing with «is that something you’d be interested in?» Huh? Who the hell are you? «Oh, I’m with
, and we partner with Google,» blah blah… When I asked about fees and costs, suddenly she couldn’t hear me, as my «phone was cutting out.» How interesting, no thank you.

I was screwed by Nebiz when I signed up for 2 months of service and they continued to bill me for 14 more months. When I went back to get a refund, I was told that even though I had sent my cancellation notice to the account rep that sold me the service, I had to (technically) send an email cancellation to a specific email, with specific wording, to an email that was buried in a link on the page of my receipt. They knew full well that it was only to be charged for 2 months and they didn’t honor our agreement (which was in writing). Not a trustworthy company. BEWARE. Also, btw, did not get a single piece of business from the advertising.

they are the rudest people on the planet don’t use them at all.

I’ve met several people from NetBiz over the past two years through our Tualatin Chamber of Commerce. Rory Kaluza from NetBiz volunteered to help the Tualatin Chamber of Commerce improve their page ranking by writing up a detailed report for optimizing the site. We’ve followed their advice and are enjoying more visits as measured by Google Analytics.

The sales people are really rude, and high pressure. They make you out to be scum if you don’t go with their service. I don’t know anything about them, and from what other people say, I don’t think I need to. If someone can’t even be nice when trying to sell you something without any guarantees or physical product, how can I trust them to have good customer service if I did sign up.

Just got a sales call from one of the rudest sales women on the planet. She represented herself as with Netbiz and a partner of Google. They are not partners of Google and they use horrible high pressure sales tactics to try and scare their way into unsuspecting businesses. The final words from this ultra-​rude sales woman was «I can see you are too closed minded to talk to.» and then hung up.
The irony of the story is my business also offers SEO and when I challenged her data, she got VERY defensive.
Do not fall for these scare tactics. They do not have a special «in» with Google, Yahoo or BING. Anyone who makes such a claim is lying.

Net Biz will try to claim that they have a partnership with Google and that you can have the top spot on the list for what ever keywords you want. What they don’t tell you is that impressions don’t equal clicks and therefore you will have very few clicks for what you pay. For example, I paid over $ 230 for about 15 click throughs. If you go to Adwords at Google you could get the same thing for say .75-​$ 1 per click. Now thats a rip off! They also are very deceptive with their wording on sentences to get you to buy!

A NetBiz’s Marketing Specialist called yesterday. Although he refused to give me specifics about how the process actually works, he convinced me to give it a try. As we were working through the enrollment process, I looked at our own Adwords campaign statistics and realized that we were already amongst the top three listings for the keyword proposed. So, I sent him a polite e-​mail telling him that I didn’t not want to continue with the process.
He called me this morning. Given his rhetoric yesterday about his focus on finding what is right for his customers and building long term relationships with clients, I thought that he was calling to propose another plan. Instead he called to tell me that I had «WASTED» his time. As a business owner myself I understand that it can be frustrating when a sale doesn’t work out. But this makes me think that Netbiz is a fly-​by-​night company that just tries to pressure people into buying things even when its not in the customer’s best interest.
I hope they improve their business practices.
Christina in California
The salesman showed me all 5 star reviews on
. I just tried to share this review on Ivouch — but I haven’t been able to. I think Ivouch is a fake review site that allows businesses to cherry pick their reviewers.