Carpenter & Langford

My wife and I have worked with Meghen Hiller for a number of years now, and she is a hoot-​and-​a-​half to work with. She made such a positive impact that I now refer friends, family and clients to her. Stellar work, great communication!

Carpenter and Langford did our business and some personal taxes for over 6 years. Switched to new accountant, will not return — ever — and would not recommend.
1. Gave bad /​wrong advice about an out of state tax matter which will cost thousands in penalties (Paid for separate meeting outside of tax season to discuss and follow up).
2. Forgot to do our business taxes — we did not find out until I called on April 13 to ask if they needed us to sign something causing knock-​on issues with personal taxes.
3. Forgot our taxes again.
I should have switched 2 years earlier — still undoing the mess. I don’t know what happened to this place. Pains me to Unilocal about this but must advise others to Avoid.

I am a self employed hairstylist. My taxes can become very tricky if not done by a skilled professional. I used Kevin Lenahan the past few years. I emailed with him and then met with him in person. When the work was done I was thoroughly impressed. They were very good at reaching out to me and asking me lots of questions to get the best results for my taxes (and write offs). The company was a little pricey, but worth every penny. I won’t trust my taxes with anyone else.

Wait till the last minute, done wrong and no accountability and disrespect the customer.
I worked with a partner with initials KL.
I received a large bill from IRS for some undisclosed stock sales after using them last year. The cost basis was not on the forms I have them, but the sale was. They did not check with me and make sure I gave the cost basis.
I wound up with a large bill from IRS when they detected something wasn’t reported. My agent took zero responsibility and demanded I pay him. He asked how are you going to pay us?
I gave him the IRS notice several weeks before the deadline. He said then we will fax them and mail them so they get it. We want to make sure. I thought great.
He looked at it at first and questioned the cost basis I gave. I gave him the most accurate info I had. He had some doubts but I double checked and gave the facts and even called payroll to make sure it was correct.
I contacted him again later and he said I’m too busy and since the deadline is later I will look at it later.
The day before it was due I called him and he didn’t take my call. I stopped in to see him. He mentioned the office was being painted and hadn’t gotten to it. That night before the deadline he sends me the note. I need that IRS form with the bill. The one I had left it with him.
The next day the day it was due he sent me the response late in the afternoon and said to fax it. The numbers were completely wrong when I double checked it. I owed over a thousand according to him. My double check calculation were less then 50 dollars. Also what happened to mailing and faxing it. Nope he just told me to fax it. If I want to mail it that costs extra.
I highly advise you not use these folks and especially that partner after my experience.

Can I give zero stars please?!! I can’t caution anyone enough to stay away and take your business elsewhere. Unless you enjoy being completely taken advantage of!

I would not recommend this firm. Unprofessional, lazy, and rude are three adjectives that come to mind when I think of every person I’ve interacted with at this company. From the front desk to the associates to the CPA I worked with, these folks are lucky to still be in business. This place is old school and dying. I’ve never worked with a professional person as aloof and disinterested as Curtis. Did I mention that when the bill came they gouged me for $ 300 more than initially thought? Stay away from these folks, especially Curtis. Not good people and not even good at what they do.

I have been a Carpenter & Langford client for the past 6 years and could not be happier. Every year I have gotten the best return possible. They are always there for me when I have questions about the upcoming year’s taxes and recommend options to help reduce my tax burden.
I have had the IRS question my returns four years in a row, due to their disbelief that anyone is aware of that many deductions. Every time I forward the letter to Meghen and within a month I get a letter from the IRS accepting my return as it was filed. Mind you it has all of the courtesy you expect from the IRS when they are proved wrong.
I cannot recommend Carpenter & Langford enough. They are the absolute best in tax knowledge and customer service! They will find every legal way to reduce your tax burden to what the actual amount you owe.

Taxes are complicated for me, so I followed one of my co-​workers advise and reached out to Meghen Hiller with Carpenter & Langford. Long story short: Couldn’t be happier.
She’s thorough, personable and very good at what she’s doing.
Can’t say enough good things about her.
C&L, along with Kozun Financial Services (in the same office) are taking care of me, and I couldn’t be happier.

The Beatles…“Let me tell you how it will be
There’s one for you, nineteen for me
’Cause I’m the taxman, yeah, I’m the taxman“
DEATH and TAXES. Is should be the other way around right? When it comes to these unpleasant issues I turn to Joe Langford to help me with the INS and OUTS of tax preparation. What I find interesting is their knowledge of investment tax strategies and they even can represent you of you’re from out of state. There is a TEAM effort here at Carpenter and Langford that makes any self-​employed business owner feel safe and secure. Do you know anyone who’s been VERY late about filing their taxes? Joe is also there to help you make contact with IRS to resolve these issues too. All in all they do it ALL!

The attorneys at my law firm trust the accountants here with all of our client’s tax questions and needs.

Crystal Smith makes accounting Crystal Clear, is her motto and boy does she live up to it. The beautiful thing about Crystal is that she can talk to humans. Yes, she can explain things to me in a way that I can understand. Accounting is fun and exciting. never, but it is necessary. Doing your own taxes seems like a easy way to be first in line for an audit. Crystal. She is a serous professional who is trustworthy and detail oriented. she does it right the first time. Nobody plans to fail they just fail to use Crystal for their taxes.

Crystal Smith at Carpenter & Langford is super sharp… and I mean super sharp. Her proactive and practical approach helps small business owners manage their business more effectively. So if you are starting a small business or need any tax advice give her a call.

Taxes are never a fun thing and over the years I’ve been happy to have Kevin and the team at Carpenter and Langford to help us. Even during difficult situations such as our audit, they handled everything for us and we were able to get a a favorable outcome. Over the years they handled both our personal and business taxes with ease.
They are friendly, helpful, and are able to translate all the IRS gobbledygook into English. They can also help you plan in advance and work with you on making sure you know about potential issues before they become a problem.

Have been fortunate to be using their services for years now, about 4, 5 I think. They are professional, really know their stuff and are beyond helpful when it comes to sticky tax situations.