Ordered reserved Hawaii, after making me wait for 15 minutes they realized they didn’t have Hawaii. So I asked to make w/e reserved they had as I didn’t feel like dealing with the refund. So they offered Puerto Rico(another reserved coffee), I agreed. The girl who was making it had no clue what she was doing and kept asking for help from another one. When she eventually made Puerto Rico she did something wrong, so the cup was only half full, she then again asked for help from another one, who whispered something in her ear. Next thing I see the first girl goes to fill up the cup with either hot water or their regular pike blend. So I tell them, please don’t put anything in there I’ll take it as is. They pretend they don’t know what I’m talking about and just hand me the cup. Mind you they saw me looking at them and waiting for awhile. Infuriated I just grabbed a cup and left. The coffee tasted like sh*t, they diluted it with pike place. Incompetent and unacceptable.
Howard-Paul S.
Classificação do local: 5 Los Angeles, CA
Angleo Gave Me Great Starbucks Service Today! I do not come to this location very often, but I was Impressed by the service that I had received from Angelo. Thank you for the Number One Service and Hot Chocolate that You made me today! Howard Paul Shore Loyal Gold Card Seven(7) Year Customer