Motykie Med Spa

TERRIBLE, NEVER AGAIN.
The only thing worse than my prior experience as a previously loyal customer, was my more recent experience with J.J. Blade and her absentee supervisor «Shinee».
Been treated there many times a couple years ago, and stopped going because the front office staff was so badly disorganized, would lose my appointments, kept changing pricing and trying to over charge. And then — inevitably — all the good practitioners left because they could not keep a customer ’cause the front office mistreated them so frequently. Several friends of mine who were also motykie customers stopped going for the same reasons. Almost funny, they replace an uncaring incompetent front office staff — with another uncaring incompetent front office staff.
I called a month ago to see about going back and after my reiterating the above concerns to «JJ Blade» and setting an appointment, JJ promised to send me an email within a day confirming my appointment and confirming the pricing package we had agreed to. I spelled out my common first name, spelled out my short email address AND she confirmed my name and contact info that was already in their active customer database.
instead, two weeks later I receive nothing and called JJ. She apologized for allegedly misspelling my name in the email she claims to have sent, despite my having spelled it out for her initially and my contact info being in their database. She then promised — again — to send the email immediately since my appointment was the next day. An hour later, no email, again. I cancelled my appointment.
Instead, a day later, (after my appointment had been set for) she sends this long meaningless email of blather and excuses about how good their services are (false: JuvaShape is over 5 years’ old, it is antiquated technology that was long ago replaced with far superior technology but motykie is one of the few that still clinging on to and using it. They probably use the telegraph too but I don’t trust anyone so unreliable, unprofessional using obsolete technology. She NEVER did what I asked, simply confirm my appointment and the pricing package. That cost her business close to $ 3,000 — which apparently would rather pay her to sit there in her cubicle wasting my time, your time and her time making promises she won’t keep and then writing meaningless irrelevant excuses.
This is not a business that repairs your lawnmower, it medically treats your body and face.
The manager Shinee did not have the decency or professionalism to return my call.
The blind leading the blind.
There are many high quality medspas around the westside. check out Ross Skin Lab just a few minutes away. Excellent practitioner, reliable, professional with good prices.
A bad sign from the beginning, Motykie’s name is EVERYWHERE, a shrine to his ego, the business opened while still under construction for several months (could not complete the build out on budget or on time), and continues to only hire inept losers. (people hire people like themselves, incompetent, uncaring).
No parking, unless you want to pay another $ 20.

It is with deep regret that I came to find this company & it’s employee’s to be very under-​handed & extremely dishonest.
Pity.

Celeste, is awesome ! Just want to say from the first time making the appointment with her she made sure to work around my schedule to better suit me. I drive almost two hrs just to go to her and I don’t regret it at all. I suffered from acne scars and lots of redness from all the acne I previously had. She recommended the microneedling and till this day I have done two with her and already see a big difference. Thank you Celeste your a sweet person and I’m glad I chose you to help me get my skin back on track !

Dr. Tsai is the best! Definitely coming back for a visit for my next tune up! He knows exactly what to do and is very easy going. He has a great touch and is really soft with the needle.
I highly recommend going to him. Five stars from me!

I was thinking for a week whether I should leave a bad review, but I do not want other people to be overcharged and I want them to be aware of this place (or nurses that work there). This place is all about money (or should I just talk about an esthetician/​nurse Olga who was treating me as I was dealing with her only) they will try to sell you everything and anything just to get money out of your pocket.
They (Olga who was doing injections) will trick you into paying more, they will try to convince you for the procedures you never thought of or was thinking about. She will try to point out the flaws you never even thought you had.
After the injections (half of them I did not agree to, she just decided I need it and tried to convince me that I agreed to it after the procedure. Prior to the appointment I signed papers and I crossed all of them out prior to the appointment).
I had to take a week off work, because my face was swollen and I had bruises all over. I stayed at home for a week.
The amount I agreed to was doubled when I was at the front desk making a payment. I had no time and no energy to fight plus 3 women at the reception desk was too much to handle and very intimidating.
Dear Ladies, I did hear good things about this place before I came and I was warned to be careful with money. I thought how could you be charged for something you did not agree to, but apparently you can.
The same thing happened to my friend, she was charged double, but she refused to pay. She told me this story when I was telling her mine. My friend was smarter and tougher so she just did not pay the extra money for the extra product that was added without her permission and injected.
I really was hoping for a long term relationship with this place and with that russian lady, but right now it is not going to happen. I felt like she did not care about getting a client back, especially the client who tried to resist to be fooled by her. I am still under this horrible impression and going over this experience in my head feeling like an idiot paying twice more than I was agreed to. :(

UMMMM Love this spa! Getting a hydro facial. Any questions ask for JJ. He’s knowledgable about everything and so kind! A+++

I had a great experience with this place! I did a 2 week transformation with Mr Roland & he was simply amazing. He was easy & friendly to work with and I followed his suggestions about his body tune up & I dropped about 10 lbs! Roland will teach you how to bring your body back under control. I also did a facial & peel there, and was very happy with it, the staff is amazing!

I’ve had several treatments at Motykie Med Spa and they have all been terrific! The staff is amazing and the treatments top notch. I would definitely recommend Motykie Spa to everyone!

Everything about visiting Motykie was outstanding. I mistakenly came to my first appointment on the wrong day, but Krystel at the reception desk was very kind and immediately offered to squeeze me in without me even asking.
Without much wait Dr. Tsai came in accompanied by a nurse in training. Dr. Tsai is a perfectionist, and very gentle. It was fascinating listening to him explain his techniques to the nurse — he really takes it to the next level. I have received injectables before and just figured bruising was part of the deal. Not so. I had no bruising at all with Dr Tsai. He took the time to make sure everything was even and clearing really cares about his work.
Checking in and checking out, Krystel makes you feel like a VIP. You get the royal treatment at Motykie and pay the same price or less than some of those med spas with nurses who graduated five minutes ago.

I went here for the grand opening it was such a great experience very clean fun place
I just left from getting my first round of Botox the doctor was very nice he didn’t rush me out like most offices I will clearly be coming back for more services like facials and maybe eating more Botox
U Guys must try them!

Just had my Botox and lip fillers done by Dr. Tsai and what a gem! He answered all my questions thoroughly and had an amazing bedside manner. I used to go to a place an hour away but no more! Dr. Tsai is very knowledgable and caring and won’t overdo anything! It’s important to find a doctor that cares about you rather than just making a profit. I’m officially a loyal customer!

I just love coming here. Last time I had microneedling with Celeste (who was great) and saw more impressive, immediate result than I have experienced with lasers for my specific needs (bad skin texture). Because it went well the first time, I tried my second treatment but bumped it up a notch with a special that they were running, the vampire facial/​micro-​needling and I was lucky enough to have Dr. Tsai. He was kind, attentive, funny and down-​to earth. He asked me several times if I had any questions, and I did have a TON of questions, he was so patient and made me feel very comfortable. Dr. Tsai is the sweetest. Okay, I’m not going to lie, it hurts a little. I looked a little scary right after because he went aggressive (like I asked him to.) Krystal is running the show and has everything under control. She helped me get to my car incognito, she is so nice that she even walked me all the way up to the 3^rd floor and showed me the back way out to where I had parked my car on the street. It really meant a lot to me that she would walk me the WHOLE way and made sure I was good to go.
The staff is great. During my treatment, Shine came in and checked on me a few times and made sure I knew what to expect and how to take care of my skin afterward. And my girl, Menal, was so sweet and made sure I was well taken care of. I can’t wait to have a treatment with her next time. She’s the best!
Anywho, you might want to know how the vampire facial turned out. Recovery time was quick. Even though I looked like a sunburned puffy mess when I left, the next day I was puffy and pink, by the 3^rd day the evidence was almost gone. The results of the microneedling were great, my skin is glowing. The results of the prp (i.e. the vampire part) will happen over time so I can’t say definitively on that yet, but it seems like it is already working and my skin looks a lot better than it has in a long time! I have tried Pixel, Fraxel and many other types of laser treatments but I have seen better results in skin texture with microneedling.
This is an awesome spa where you feel completely pampered by truly kind people, and since I’ve been going there I have been turning heads — soooooo this will continue to be my go-​to beauty spot, duh!

I have been to Motykie Spa twice for a Hydrafacial and I will continue to go back. I couldn’t be happier with the results every time and Celeste is so great and informed on the best products and treatments for your skin. The staff is so nice, welcoming and helpful. My skin is glowing every time I leave!

I had an amazing facial by Teri. She was very professional and my skin looked GREAT when she was done. I will be sending all my friends to Dr Motykie for all treatments in the Med Spa and for any surgeries.

They are angels. They actually care about your needs and adjust treatments to make you look and feel better. I’ve never seen a spa run by real health and beauty advocates. Do your body a favor and try them out

Brought mom and aunt for Mother’s Day fillers and Botox and was seen by Dr. Tsai was very happy with the results and will definitely be back for more, the staff were very friendly, thank you Dr. Tsai

My second visit with Dr. Tsai. And he did great job on my lips. no bruising, I don’t look like I have a beak. He is very professional and an artist at lips. I am definitely coming back again. He also did my botox and is very light handed. Impressive.

I am a HUGE fan of this place!!! Amazing staff and beautiful and clean atmosphere. Very luxury and they are always so accommodating with my schedule and take amazing care of me pre and post treatment. I just tried Dr. Tsai for the first time today and LOVED him. He was extremely knowledgable and performed my botox with no bruising or pain and gave me his card in case I had any issues later.
They are well priced and have great specials all the time. Dr. Tsai really took his time and educated me about all of the dos and don’ts which I have never heard of anyone doing! Most practitioners are nurses (not that that is bad) but I felt really comfortable having a doctor who performs injectables all day every day doing mine. HIGHLY RECOMMENDED!
A+ all around!

So happy to get Amazing Results from
My facial & IPL treatments for Motykie Med Spa! I have tried other spas that gave me a fluff treatment that did nothing to improve the Quality of my
Skin. After I have been going here, my skin is clear, glowing, no makeup needed! I’m so happy and Thankful. I religiously go in for my facial every month & laser a few times a year to maintain my glow and defy aging. Amazing Results

Saturday I had the «Fire and Ice» facial. Trisha was the technician, again, and really great. This is not a facial like you may be use to. It’s really a skin treatment. You don’t get your hands and feet massaged or any extractions. It is a series of products. I thought it was going to be one of those facials that burns based on the name, but not at all. It felt really nice the entire time. Trisha said to leave the products on and put my makeup on over them later to go out which I did. My skin was amazing the next day. I had a deal from a previous event and got the facial for ½ off, bonus!
Fire & Ice Facial (60 minutes) $ 150
The Fire and Ice Facial is known in LA as the «Red Carpet Treatment» for its instant brightening, tightening and smoothing effects. This is an intensive clinical treatment designed to resurface the skin, reduce fine lines and wrinkles, smooth and soften, while encouraging cellular renewal.
I also had Venus Freeze on my arms. It’s not a freeze at all, it’s warm. Anyway, it was supposed to be on my scar which you may know about from my previous Cool Sculpting review, BUT thank GOD! the x-​ray technician gave me a copy of my x-​ray from my last physical and I just happened to show it to Trisha. I pointed out all the bits of metal still inside me. Trisha said they couldn’t do the Venus Freeze because it would heat the metal bits inside. So I opted for the arms. (you can see pics in my Dr. Waring review).
Know before you go…
no Valet parking on Saturday and hen you go to pay in the garage you use the auto pay machine — credit cards ONLY!