LaserAway

Super friendly and super nice! I can’t wait until I will make my second visit. Professional and clean. U all made me feel beautiful! Thank you!

I got a tattoo mistakenly when I was younger and decided it was time to get it removed. I came here and they did a good job of pretty much getting it removed. Took about 6 – 7 treatments, although I may need to go back for 2 more to ensure that it’s fully gone.

I wish I could give this place 10 stars! I went to them in 2012 and had a great experience. The place was clean and the staff were friendly, professional and very knowledgable. After my groupon I originally purchased, I decided to purchase a large package that included 8 treatments. Unfortunately, before I could finish the treatments, I was diagnosed with Cancer and was not able to continue at the time. I am now on remission and very healthy!
The few months after my diagnosis and hospitalization, I called all the places in which I had lingering appointments or purchases. Laseraway offered to refund me, but instead, I decided to take their Latisse since I knew it helped eyelashes grow. I share this because, while %90 of the places I called would only give me store credit (even after I told them I was hospitalized and might not be coming out) this place not only offered me my money back but also worked with me on a deal with the products I requested. I’m now healthy and ready to look at their services again. I can’t imagine going to any other place. Who doesn’t want a place that not only offers great services, but also will be empathetic and honorable with you.

Friendly staff and very knowledgable about procedures. It’s always fast and relatively painless.

The staff is so friendly and inviting. I always leave laser away in a great mood. Tracy is always in a great mood and super positive. She has great customer service skills! And, Lucy is amazing. She makes the laser treatment that much less painful with her fun stories and engaging personality! I spend half of my treatment laughing my butt off. I would definitely recommend not only laser away, but this location to anyone I can!

Lazer away is great! I highly recommend it for tattoo removal. The staff is awesome and always professional. Love the Sunset Blvd location. You might even see a celeb or 2:)

I’ve been visiting this place for about a year now. The girls deserve 5 stars! Tracy and Lucy are my favorites. The price is not cheap but you’re pretty much getting what you’re paying for and sometimes they have promotional offers. As for the treatments I’ve done, the results vary and some of the treatments are not really pleasant. I did vellashape and thermage and although I’m not completely satisfied with the results I don’t regret investing the money.

I gave this company another chance, and I just had to quickly say, I’m very impressed with the positive improvements they have made since my first experience with them here at this location.
My only problem or concern would be with the attitude of the manger who I encountered. Not very polite and is a bit phony to your face, but other than that, the treatments are very effective, and I really do like the nurses this time around.
Great parking at this location as well as the location in Beverly Hills. So that’s a plus.

Really amazing customer service. So easy to make an appointment and every person I encountered was a sweetheart. I received Juvederm injections and I really love the results.
Lucy explained every step that she was going to take to me and she did an amazing job. I really felt comfortable with her even though it was my first time with any kinds of injections.
Shereen made making the appointment incredibly easy breezy as well. I really enjoyed this location and would drive out of my way to frequent it!

Not only have the employees made me feel comfortable getting laser they have also given me back my self confidence knowing my hair won’t grow back in the areas I don’t like ! I would reconmend this place to everyone !

Nothing good about this Botox experience — they only got one star because I couldnt post a review without rating them with a star.
I was asked 3 times if I was visiting or local, I expect it was because they determine the price they charge on whether it is likely you’ll be back, so even though my accent tells im australian, I travel often to LA from my San Fran pad and much prefer my injectables while Im out of town.
I was bruised on my forehead for almost two weeks and had a lump the diameter of a quarter dollar that didnt even start going down for 4 days and was still there after 10 days. Ive been having these treatments elsewhere for several years and I know I was charged for way more units than were actually used — ripped off!
I would never recommend their services to anyone — I also travel regularly to Nevada and have found a service provider for nearly half what they charged me and she is actually an MD.
Overall a very bad experience with this business.

I’m sad to have to give this place such a bad review. The staff has been friendly and sweet, for the most part (except for one nurse I got that had a tooth ache)!
The 1-​star review is due to the ineffectiveness of the treatment, and the way I feel I was misled about the results I would achieve.
They often changed nurses on me and I ended up switching from Beverly Hills to West Hollywood in order to get some consistency of staff after the Bev Hills manager left the store.
Now, I was smart enough to get a consultation before I signed up for a package, because I had heard previously that laser wasn’t good for dark blonde hair (on my legs and bikini). Unfortunately, the nurse who examined me said I was completely eligible for treatment in those areas even though I was dark blonde. I bought a $ 1700.00 package (In addition to what I paid for the initial Groupon). They suggested 8 sessions, and I did lower legs, Brazilian bikini, and under arms.
I’m disappointed to say that I saw almost no hair reduction on my legs, and very little in my bikini area (especially underneath where the dark blonde hair is).
I think I was misled and they should have told me initially it was not worth my money or time to have those areas treated. I even explained this several times during the process to various staff. They only said they could raise the laser intensity, and never offered any sort of refund.
So I am out $ 1700.00 with very little to show for it :(

So annoyed with this place. Found groupon — $ 100 approx for tattoo removal session. Called up to ask questions and they said I’d have to come in for appointment. A receptionist (in reception area) in front of other customers measured my tattoo and told me itd be $ 8400 to remove. So so annoyed that I wasted my time going there to be told what I could have been told over the phone. So patronising too.

I have mixed reviews on this place…
First, you will never get rid of hair in 6 sessions.
The West Hollywood location receptionist is def a bit snobby. So was the Costa Mesa one. They are super nice and sweet until they get your money (they kind of remind me of mean girls from hs). My bf and I have spent thousands and she yelled at me about how someone transferred me to Weho from Costa Mesa — that it isn’t allowed. Okay? Not my fault.
The girls who do the treatment have all been super sweet though. And one even did some extra cooling/​massaging techniques and made it super comfortable
It is pricey. And there’s so many laser removal places. I think I’ll try elsewhere so I don’t have to deal with rude staff
This is the place if you want to watch the Kardashians while receiving treatment (not me).
By the way, it didn’t work on my bfs skin and he was not refunded the $ 800. He couldn’t transfer to me either.
Also, do not get Care Credit!

I received excellent laser hair removal from this branch. The technicians, nurses and PA are incredibly professional and discreet. Even experiencing a slight complication, an irritation after the laser (sensitive skin), I was immediately prescribed and issued a cream that alleviated the symptoms within a day.
They know everything about the latest technology, answer questions during the procedure, and even remember my name and what I do. Great people.

The laser hair removal is painless! I started doing the series on my
lower face and I am so happy! I would recommend Laser Away to my friends! Thanks for the great service!

Upon walking into LaserAway I was given a full comprehensive rundown of how my procedure would work. And every visit since then I am treated with courtesy. The girls always answer my questions if I have any.
Every time I’ve gone in I am never disappointed and notice results almost immediately. Every technician always knows some little tricks to make me more comfortable also! Have already recommended to friends!

I think the staff is really friendly and kind at this location. I however must admit that I did not get any results on my legs after 9 laser hair removal sessions; additionally I’ve been getting tattoo removal sessions on my 2 tattoos since 2008 … No results there either.
Following this post the corporate office contacted me and has offered to extend my treatments to see if it improves. I appreciate that they care about their customers and took the time to reach out to me.

If you get a Groupon tattoo removal deal from here they will treat you like a second class citizen.
I ended up canceling my Groupon because 1) they told me they ‘usually’ don’t accept Groupon’s at that location. Then ok, don’t advertise that on Groupon! 2) When I went in for my appointment they didn’t inform me beforehand that their tattoo machine was broken. Luckily I live close and didn’t have to trek all the way out there. 3) One staff member said my tattoo was fine for the groupon deal and then for my next appointment they said I need to pay more. Thankfully, groupon gave me a full refund.
Overall, a very unpleasant experience. Wouldn’t recommend.

I’m so happy I found this place. Shereen is great and very helpful.
The place is very clean & the girl who did my lazar is very sweet and makes you feel comfortable. Will def come back.