Hastens on Beverly

I never thought about beds as an investment until I came here.
The store is beautiful and staff super friendly. They even have their own parking lot which is rare in West Hollywood.
A little bit about the actual experience… I felt very little pressure to buy a bed. The associates were more than helpful in answering any questions that I had and the only thing they really wanted from me was to lie down and take a nap for 10 – 15 minutes. The product sells itself!!!
The owner even invited me to come over and take a nap for a few hours (towards closing time). He didn’t want to sell me a bed unless I really experienced it and enjoyed it. I had probably come into the store a half a dozen times by now. Each time I walked out empty handed. But every time I went in, they treated me as they would a new customer.
Unlike other Hastens stores I have been to, this location also has a customer service team to visit local customers every 3 or 4 months to make sure the bed is working great and to massage the bed. They do require a little maintenance every now and then but it goes a long ways.
A great product, awesome manufacturer warranty and superior customer service. I had to take the plunge… What was I waiting for???
Long story short… I closed the deal and couldn’t be happier!

Don’t bother coming here. They will just tell you to go to Freddy’s pillows. Unbelievably poor service, excuses, shoulder shrugs. Would be easy to shoplift here, they are all distracted by their phones.

I have owned a Hästens bed for over 8 years now, and I can honestly say that it has changed my life. Every mattress I slept on before Hästens resulted in morning back pain, but that stopped immediately when I started sleeping on my Hästens bed. This bed has wonderful air circulation through its natural materials and I always feel cool and comfortable beneath the duvet. In fact, the support of this bed is so well-​matched to my physicality that when I go to sleep at night I can hardly even feel the bed at all — it gives me a feeling of weightlessness and serenity that has to be experienced to be believed. Couple the high level of quality and craftsmanship with superb customer service at the Beverly Hills store and you have a winning combination! Anna and Linus are so knowledgeable and approachable, and you can tell they really care about each of their customers. I have had such good experiences with them that even though I could order things over the phone I make it a point to stop by their showroom just to say hello and enjoy the peaceful ambience they create there. My deepest appreciation to them and to Hästens for adding real quality to my everyday life!

First things first… if any company needs to see an example of outstanding customer service, look no further than the management and administration of Hastens on Beverly Blvd.
My wife and I walked in to Hastens for the first time and were treated with the utmost respect and service. We ended up not only buying a mattress, but we also threw in some pillows, a mattress cover, and a comforter.
Linus and Anna took excellent care of us. Just recently I also met Andre who was another absolute pleasure to speak to.
One of the perks of Hastens is that you can choose a custom size bed. So my wife chose a slightly larger one. It turned out that standard sized sheets wouldn’t fit our bed. So we called Hastens for help. Linus found us custom sheets and had them shipped to our home. The sheets fit perfectly. They are also very soft and strong. They have lasted very nicely.
These beds are made with all natural «ingredients.» So they don’t harbor allergens like other beds. The beds are all handmade. The quality is so great that you never need to buy another bed again. They offer a 25 year warranty. And even offer a service to come out and flip and fluff your bed twice a year, for free.
We have had our bed for 4 years now and it still feels like the first day. No pains. Sound sleeps. Sometimes, it’s actually too comfortable. My wife can’t keep her eyes open for more than 5 minutes after she enters the bed so we can never get through any movie together.
So in conclusion, you invest once, and never really need to again, and on top of it you get service fit for kings for the rest of your life. You basically never have to worry about your bed. Someone is always watching out for you to make sure your purchase lasts and lasts.

This store would be a great place to hang out and read the paper because the beds are so comfortable. The staff is friendly and knowledgeable and not pushy at all. Sverige är fantastiskt!

I came to Hastens West Hollywood today to browse their selection of Swedish mattresses. The location of this Hastens is very central. It’s on Beverly Blvd and Robertson. Beverly Blvd is lined with many high-​end, hip furniture stores, so I wasn’t expecting Hastens to stand out in my mind when compared to all the other stores. But surprisingly enough, I really enjoyed my experience at Hastens on Beverly!
I found the owner to be down to earth, knowledgable and friendly. I liked how he really believes in his product and that he himself owns several Hastens beds due to the sheer quality and ergonomic support that each mattress provides.
I liked how the store had a selection of all the different beds, from the very beautiful black fabric «Vividus» bed, which is thought to be the world’s «most exclusive bed,» to cute peach and white checkered twin beds for the children. My favorite? The country-​quaint green and white checkered mattress at the far back left corner of the store. So cute! So Spring!
The store itself looks very «Swedish.» Light wood colored floors and most beds in the characteristic Hastens blue and white checkered cloth. I like the metal lift in the store for handicapped customers. I also like the ample free parking in the store front for customers as well! The silver/​stainless steel accents are also a nice touch to the store’s modern look.
Hastens on Beverly is a really great place to shop! I was hoping to catch a glimpse of one of the celebrities that bought from this Hastens, but no such luck today!