Gino Beauty Salon

I’ve been going to Marina for blowouts twice a week for a couple of months. I used to go to Drybar which is $ 40 instead of the $ 25 I pay at Gino’s, but I get the same quality blow out, and beverage options without the craziness of a busy salon. I can alway walk in and I always have a pleasant experience. Thank you! :)

Love this place! Marina has been cutting my hair for a while now and she does a great job every time. She’s also extremely nice and professional. It’s a very comfortable setting and I never feel like she’s just trying to rush me in and out.
I don’t know what all these bad reviews are about. This is a great salon and the stylists always make sure I am happy before letting me out of the chair. My mother has being a hairdresser and salon owner for over 35 years now so I understand how a good salon is run and I would recommend Gino’s to anyone!

Marina had my review flagged and removed for «lacking a substantive consumer experience,» which isn’t even in the guidelines at all but okay. I’ll go ahead and elaborate. I went in on April 10^th for a cut. I was nervous because I had never had my hair cut professionally before. She took advantage of this and up-​sold me on an unnecessary blowout, telling me it was essential to get the cut right (an a-​line bob). That would have been fine if I ended up with a decent cut.
I was there for an hour and a half and left looking like a child had cut my hair. Yes, I had to leave right at 3 because I was going to be late for work, but the appointment was already double what it was supposed to be. I didn’t have time to let her fix all her mistakes, that would have taken another hour at least.
When I pointed out how incredibly crooked my bangs were, Marina argued with me. She said they were straight and took a picture to «prove» it. The picture was from a high angle, so of course they looked straight. I took a picture face-​on so you can see how very not-​straight they actually were.
Marina herself pointed out that the sides were very different lengths. We’re talking over half an inch disparity. Maybe even closer to an inch.
The worst part, and the hardest for me to fix, was the back. She claimed it was a «multi-​layered» effect and that it needed a flat iron to look right. Well, I had told her multiple times that I don’t do anything but dry my hair so I’m not sure why she would decide to give me a cut that required a flat iron to look right. Regardless, I don’t believe a flat iron would have fixed the chop job that was the back of my head.
To top it all off, she said on the phone that I was «depressed» and «anxious.» As though she’s a psychiatrist and somehow not being chipper and cheerful for 90 minutes means I deserve a bad haircut.
The fact that she flagged my review for removal is pretty telling.

BEWARE!!! I am one of this salons’ first customers and have been very loyal, seeing them twice weekly since December. This review might be long but the message needs to be conveyed to potential clients.
Please do not invest in this salon and then be treated the way I was tonight. If I can be treated the way that I was this evening, trust me, any of you guys can. I am truly shocked. It’s unnerving to be so wrong about someone’s professionalism and gratitude towards a customer who chooses to purchase services instead of going to the competition.
Marina has been my stylist and is manager of the salon.
Since December I have been getting regular blowouts. Two a week! It’s advertised $ 25 a blowout but she increased my price to $ 35 in jan because I had extensions. No worries. And I always added a $ 5 to $ 10 tip. starting a couple weeks ago she would reminded me a couple times during my blowouts that when she uses a curling iron she should charge me five more dollars but doesn’t m. Her attitude was I should be grateful to her for what she was providing to me not the other way around. My gratitude was the money I spent. However she suddenly started to behave as if she was doing me a favor instead of her feeling grateful for my business. Not too many people consistently get two blowouts a week
For the first time, the blowout I received yesterday was horrible! Marina doesn’t listen to her customers. She thinks she knows more. I’ve had extensions for 12 yrs straight. I KNOW my hair. I told her yesterday that I needed a certain product she ALWAYS used on my hair. I suggested it two more times but she refused, stating it was going to be fine and I didn’t need it. She was ripping through my hair with the comb, the roll brush was getting tangled because it was so dry and brittle but yet she refused to put on this product that would’ve helped. I still don’t understand why. What was the big deal? It was almost like a power struggle and she as offended that u would suggest what she didn’t think to do.
She said it was fine, but It wasn’t!!! My hair was awful and became madded in the back just form me riding around for 30 minutes. I promptly returned to her and told her that it was not satisfactory that she had to straighten it or do something because a blowout should be perfect within the first night. She did a mediocre job straightening my hair. She only took five minutes with a lukewarm straightening iron. And I woke up this morning and it looked as if I had never had a blowout. It was so tangled I pulled out a couple of extensions combing through. it looked awful. Of course extensions become tangled but my hair was like straw, frizzy and dry.
I am heading out of town this evening and she knows that. I called her today from work and told her my hair was not acceptable and I needed it redone before I traveled.
She had the nerve to cop an attitude with me and refuse, saying that she does not work for free that she’s the manager that she knows what products tshe needs to use, that extensions get tangled and I just needed to deal with that. Keep in mind this is the first time I ever complained!!! She also brought up again the five dollars that she would take off every once a while and she would curl my hair,
not only did she not stand by her services she said from now on when I came in there she would charge me the full price every time!!! To be that petty over not only five dollars but refusing to fix a blowout that she messed up?
I just read another review of the customer that complained about her who had gone to Gino salon only once and Marina offered her a free blowout, then ended up refunding her money to make up for it. While I not only paid for this horrible service last night I had to pay another salon to correct it this evening!!!
I spend so much money in the salon on a weekly basis and she was so awful and bitter tonite. I’m so astonished!!!
Stay away from the salon!!!. If She can do this to me she can do it to anyone.
… By the way as a colorist she’s even worse.
There was also another time she colored my hair and we picked out the colors. When she mixed the colors she actually, on her own, decided that I needed a lighter color and without telling me that’s the color she gave me. Needless to say it was too light and didn’t match my extensions and I had to go back two weeks later and get it redone. She shouldn’t have charged me for it because that was her mistake. What colorist does that? She honestly thinks that she knows my hair better than me and that what I think is inconsequential. I was charged another hundred and something just to fix what she did wrong. I still didn’t say a word because my blowouts up to the point where satisfactory and she was never that busy so I could always get in when I needed to.
Now I see why she’s not that busy. Save yourself the BS. Go down the street to someone that knows how to be professional and listen to their customers

UPDATE: Marina, the manager, contacted me within a few hours of posting this and kindly offered a free blowout from her. Since I don’t need blowouts often, I asked for my money back, which I got. She was very apologetic and sincere. I truly don’t believe my situation reflects poorly on the salon as much as it does the stylist I had. Maybe in the future I will go back and have Marina give me a blow out since she was truly, very nice to me about resolving this.
I have never left a bad review for a business before, but I was so unsatisfied with how my hair looked after my experience here yesterday, I have to say something.
I live right down the street from this salon and have always thought about stopping in for a blow out, since they usually have a sign advertising «$ 25 blow outs!» on the sidewalk. I read all the reviews– and granted, there are only 8– they were all positive, so of course I didn’t hesitate to walk in and make an appointment. I am a TV host and was scheduled to cover the Golden Globes red carpet, so obviously I wanted a professional look done to my hair. Normally my good friend styles my hair, but she was completely unavailable for me the day of the Globes.
Let me just say this first: the only thing I am unsatisfied with is how my hair looked. The salon is nice and clean, and everyone working was very kind. One woman (I believe Marina, the manager) washed my hair. Then another woman (I never got her name, but she had red hair) was the one I made my appointment with the day before, so she dried my hair. We talked about how I wanted a sleek look with a little curl on the end but definitely volume. I have chin length hair and it is very fine– but I have had a blow out before and it is definitely possible to get volume and sleekness! What the result was was limp hair that looked worse than if I had just blow dried it upside down myself. When she turned my chair around and handed me the mirror, I was startled because I truly didn’t think she was done. My hair looked ridiculous. I had already been there for almost 45 minutes and needed to still get home and do my make up and get dressed before I got to the red carpet, so I didn’t have much time. I asked her if she could try and make it a little more sleek, since it was basically messy limp hair that curled in a little in the back. The stylist brushed it a little bit and hair sprayed it. Which of course did nothing. I paid and immediately went home because I didn’t even have time to tell her I hated it– now I needed to FIX my hair, on top of doing my hair and make up! I went home and re-​blow dried it myself, along with flat ironing it, so it at least was straight and neat. But honestly, that was the worst service I have ever seen done to my hair. Basically I paid $ 30 ($ 25 + $ 5 tip. I have worked in the service industry a long time and I understand a lot of us rely on tips) to get my hair shampooed and poorly dried. I highly recommend looking elsewhere in WeHo if you want a blowout.

I went to Gino’s for the first time this weekend for a Blow Out. I almost don’t want to post a review at the risk they get busier and same day appointments become impossible — like many other places.
First of all very affordable… $ 25 for a round brush blow out + $ 5 for curling iron
Marina blew out my hair and followed up by adding additional curls with the curling iron. She did a great job and was very knowledgeable about hair.
We talked a lot about my highlights and color during my appointment, she seemed very well educated and informed about coloring. I am considering getting my next color there to test out her skills.

The manager Marina is so sweet! I came in for a blowout at 8 since no other places were open. Omg she did an amazing job! If you had seen how tangled my hair was when I walked in, I thought she’d turn me away, but no! She offered me a glass of wine and gently brushed it all out (without judgement I might add). Plus for anyone who’s from LA, you’ll know how important this last part is: FREE 90 MIN PARKING. if you’re not from LA, trust me, this would entice me to go anywhere. Plus it’s 20% off your first visit, so that makes pampering yourself to a blow out definitely worth it. I will definitely be coming back!

I live right down the street and I decided I wanted to get my hair dyed so I decided to walk down the street to see if I can find anything available and a reasonable price. I saw Gino’s and decided to walk in and see if I could get an appointment for today. The lady at the front who’s name is Marina said she had an availability at 4:30 which was so convenient so I booked it and let me tell you. I’m so happy I did. I came back and she welcomed me with a smile and offered a glass of wine which was exactly what I needed after my stressful day! She then proceeded to do my hair and we enjoyed wonderful conversation. She is so nice she offered me a warm cookie which was delicious! But the best part is that she did an amazing job on my hair! I will be back again!

This place was amazing. Marina is incredible — nicest woman in the world and she does a perfect blowout. I was having a horrible day, and then I decided to pamper myself — best money I ever spent (which wasn’t that much, either!) Affordable prices, wonderful location, and delicious white wine. I’ll never go anywhere else. :)

Ofelia has been cutting and coloring my hair for years since my natural blond suddenly went dark. She is an expert at color and highlights and keeps me looking like I’m still in my 20’s! Even hair stylists cannot tell my hair is not natural. I am so glad she moved to Gino’s salon. It is beautiful and everything is brand new. Be sure you ask for Ofelia.

This review is long overdue, and I’m glad I waited for the relocation to the stylish Gino salon.
My hairdresser, Ophelia just moved to Gino so it was my first time here. She always cuts my hair perfect, so perfect that students at Vidal Sassoon have approached me to be their model (I have the classic box bob). I actually carry her cards because so many people ask me about my hair even the originator of the make up line for Manic Panic! So that being said, I would follow her to any salon. She even cuts my husband’s hair, and it always looks amazing, so guys don’t hesitate, she is a wonder with both men’s and women’s hair. The salon is super cute, modern, clean, and brand spanking new. Very relaxing for the hustle of West Hollywood. I didn’t drive, but there is free parking, and the location is fantastic-​you can multitask your errands within one block! Hair cut is $ 45-​worth it. Thank you Ophelia!

Great service and awesome stylist here. Had my hair done by Kathy… She is amazing. If you need to spice up your style this is the place. Thank you Kathy!