BevMo!

Been in a couple of times and staff has a very basic knowledge of products and only the manager seems to know everything, so the last time after waiting for 10min to get a simple yes or no answer I just left

Loved the free wine and beer tasting with sommelier Donny! A true jack of all trades, Donny was vital in recommending several wines for my sister’s wedding within our budget and that would complement the catering.
Also love that my fave vodka is sold here: Russian Standard

DO NOT online order! I put through an online order for a work event and within 2 hours my card information was stolen and used at a department store. I hadn’t used that card in 2 weeks, AND my Bevmo order was never processed. NOT TO BE TRUSTED

Liquor in the front, poker in the rear… I mean parking.
Large variety of product, would be nice if they had free samples
and cologne in the bathroom… or better yet a shower would be nicer, but other
than for that its a great place for alcohol.

We rented a pony keg from BevMo for a party last weekend. Overall, it was a positive experience; they had a good selection, the keg was ready when we came to pick it up, parking in the underground lot was easy, and returning it was easy as could be. My one disappointment stemmed from when I called in advance to ask about pricing. The man on the phone repeatedly said that there were no additional charges beyond the rental and deposit, but this was simply not the case. Thankfully, those additional charges were minor, but it was still a bit of a letdown.

Today –Horrible Service by (not sure if he’s the manager) a chubby bald tall guy.
I live next to another BevMo and always get price matches from the store, just YESTERDAY I did. & there was no issues I just can’t buy more than two bottles, ok I’m fine with that.
But today at this store the guy said there aren’t doing anymore prices matches, period. I explained to him I always do it, & it’s all ways a manager than does it for me.
His Response «Well they are going to get fired, they are are going to get fired»
Seriously? Smh
This is the customer service BevMo provides ?
Never Again!

Where is it? I don’t see it anywhere near target. Is it shut down? Closed for construction?

DON’T GET DELIVERY.
I attempted to purchase $ 750 worth of bourbon as business gifts and naturally I’d like for it to be delivered seeing as how I can’t personally carry much. I placed the order at 9 AM for a 11:30 — 1:30 PM delivery time. Here comes 4 PM and I finally call them direct. First they hung up on me after it rang about 20 times. Then I called back and after being placed on hold 4 separate times over the course of 15 minutes I finally was told that they didn’t call the courier and that it would be here within an hour. We’ll see about that.
Clearly a huge flaw in the system.
I’ve been here many times and have had OK experiences. Not great customer service in person either. I should really stick to the mom and pop places. This is what I get for shopping corporate.

The store is located on the Santa Monica Blvd. side of the shopping center, which is unfortunate because most of the parking is quite a schlep away. You’ll definitely get your upper-​body workout in (does anyone ever walk away from BevMo with just one or two items?) Lots of bare shelves — not sure if I just came at the wrong end of the 5-​cent sale or if the folks in this part of town are just heavier drinkers compared to, say, the Beverly Grove area.
The staff is extremely friendly. I got hit on by every single one of them! It might have been a slow night? Maybe the mix of bottles in my basket suggested something good?

We used Bevmo for drinks for our wedding — they were very easy to work with and delivered on time. Kayla was especially helpful and went out of her way to help us select our wines. If you need to cater an event I recommend Bevmo!

Typical bevmo with all your alcohol needs. They have a great selection of wines and of course just like every other bevmo they have every type of hard liquor at the best prices of you are a bevmo member. The layout is a little co located as they have some wines here and there with some crackers elsewhere while the cheese is here. It may just be me but putting products that go with each other next to each other usually results in a much better experience. Nonetheless this is the only place I buy my booze besides Costco. I refuse to ever pay full retail price for something that may make me do something regretful. Bevmo you are great but at the same time dangerous for a citizen in la

Unfriend
You can see from my profile that I almost never post negative reviews. The service has to be just that bad in order to get my goat. Giving a loyal customer the runaround definitely qualifies. Being rude to my wife will earn you 1 star.
I guess I shouldn’t have high expectations of a liquor store. Looking back on our records for the year, we can see that my wife has spent more than $ 2,000 on behalf of her employer at this location, and nearly $ 200 for our own purchases. We’d have spent more, but my wife is pregnant and can’t drink. With this in mind, it is curious that this location would not honor one of their own coupons because she was 4 cents short of the total amount of wine required to get the discount.
I get it, I get it. Rules are rules.
Except, the reason she was four cents short is because they were out of the kind of wine she was trying to buy. So the manager decided to further inconvenience my wife (who was already trying to wrangle one kid while pregnant with the other) by making her go pick out a bottle of wine she doesn’t even want in order to get the discount.
Also, rules AREN’T rules. It’s not like the US government issued the coupon. It was your own marketing department. I’m guessing they’d rather keep the customer.
Why one star, you may ask? Because we were loyal customers. And, because it is a liquor store. It doesn’t take that much to be a good one. Just sell me some booze at a fair price and don’t give me the runaround and you’re in the running with 99% of the other liquor stores out there.

This BevMo store is large and well laid out. It also has a refrigerated section for cheeses, etc. Not all BevMo stores have this. The staff is friendly enough. Merchandise is easy to find. BevMo is located in a plaza with multiple stores, so it’s easy to multitask and shop at more than one store in the same visit.
parking — there is a large, underground garage that offers 1 hour of free parking. And there is an elevator from the garage that takes you directly up to BevMo –cool!

I’m dropping a star here for customer service!!! It seems like customer service has gone down hill here. Still a great selection of alcohol and wine, but horrible service. I went there on Saturday to look for Ilegal Mescal for my best friend’s birthday. They were out and the guy who worked there didn’t even check if they had any in the back or were getting more. Also he sent me to a place that didn’t even carry it. Way to go BevMo! More and more it’s a pain in the ass to come here. If their selection wasn’t so great I’d quit coming all together.

Not as vast maybe as some other BevMo locations, but they still have an excellent selection of booze.
Very helpful staff but sometimes you have to seek them out. But once you do, they are surprisingly knowledgeable and eager to help.
1 hour free parking in the garage.

Lugar perfeito pra apreciadores de uma boa bebida, possui enorme variedade de bebidas que agradam todos os paladares… oferecem promoções muito atrativas vale a pena… os funcionários possuem grande conhecimento para indicar a bebida que vc procura!

I walked in here today looking for a waiter’s corkscrew. Naturally, I had already looked on their website before coming into the store to see the different types they carry. There were about six employees congregating at the front and neither one said «hello» when I walked in.
Okay…
I asked one of them, «where are your wine keys?» He pointed in the direction of various different wine keys. I walked around looking at them and looking back at the employees because I had a question. Nobody came up to me and asked if I needed any help.
Wow.
I really dislike bad customer service. I still needed to purchase the corkscrew, so I took two different ones to the register and asked the guy who rung me up, «which one is better?». He told me they were both good. Whatever, I bought the pink one and left.
Never again.

BevMo! is to alcoholics, what Home Depot is to contractors. You can drink your way into a coma here. It’s the Costco of booze.
If you wanted to open the best bar in town, you could just come here and stock up your bar. They have freaking everything. The prices are not much cheaper than elsewhere, but the prices are fair. At least their not super marked up.
Ask any sales associate for a certain beer, and they will help you navigate the maze of alcohol. You can even just tell them a certain type of beer, wine or spirit, and they will show you options.

This place has a huge selection of all sorts of drinks, the mineral water is slacking but everything else was pretty great.
I really didn’t look at the prices but due to the size of the place and the stock, one would think pretty cheap.
One of the more interesting things about this place was the vast selections of soft drinks. They had stuff I had never seen or had not seen in a while.

Ummmmm EVERYTHING IS HERE!
Always have deals… staff and service was great!!!
I had to get a Bevmo card just because they were so nice.
I even bought an extra handle of vodka for no real reason but hey… I can easily find reasons to drink vodka!
Long story short… great place, great staff. i park on street usually or but the garage is free for an hour with validation.

This is an awesome place to buy all kinds of alcohol, they have everything! and you can’t beat their price! they have this 5 cent wine event, buy one get another one for only 5 cent, perfect for stocking up.
We always buy favorite spirit or champagne here, they always have very good deals on popular spirits. we can also order online, and just go there to pick up, so convenient. save us so much more time!
They also have caviar, cheese, smoked salmon, cured meat, chips, chocolates, and other things to go with alcohol. and all kinds of cups, its like one stop you can get everything you need for a party. They now have low calorie low sugar mixers, I have tried some, they are so tasty, great to go with Vodka or Tequila!
I just love this place!