The Grooming Studio

I’m so furious I’ve been taking my dog here for the past year and paying 45 $ all of a sudden I come to pick her up and they say 65 $ what a scam never coming back

If I could give this business a negative 5 stars I would.
Inhumane business. I first hand saw them put my cat in a cage grab a hose and spray her down with water and then put a heater outside the cage to dry her. Unacceptable to be in this business and be abusive to animals. If you love your animals and don’t want them abused do not bring them to this business!

Took my maltese poodle in the get his fur trimmed and they cut him! cut a huge chunk of his skin right off under his front leg and acted like it was no big deal. Until i came home and saw it and realized it was a huge deal and he is going to have to get stitches. DO NOT take your precious babies to this place.

I’ve taken my terrier Billy there several times for a haircut and have always been pleased with the result.

I am the owner of Sunny the famous Party Poodle. After trying out a number of groomers for Sunny we were told about Fran. We have been going for a number of months and feel very comfortable with Fran and her staff. Sunny looks great.

I used to take my dog to «PETCO» since she was a puppy.
and now she is almost 2 yrs.
I moved to west hills 2 weeks ago and i looked for a different Grooming at that area, and i found them !!
Before i called them i had to read about that place… and they got really nice reviews so i had to give them a chance.
I used to pay nearly to $ 50 — $ 60 bock in «PETCO» for a bath and nail trim and i had to leave my dog there for about 6 – 7 hours !!
Isn’t that crazy ???
Thank god i found this place :)
i left my dog around 1 pm and the lady called me an hour later saying that she is ready !
what a difference.
Great location, Amazing service, and GOOOOOD PRICE!
Me & my dog are super happy.

I can not express more strongly how pleased I was with the excellent service and the gentle care for my dog that we got from Fran and her friendly staff. First of all, the haircut she gave my 2 yr. old Wheaten Terrier is the best by far he’s ever received !! What I was most impressed with was that she asked me what I wanted done (no cookie cutter standard cut for the breed) and did exactly that. Let’s just say she managed to do the impossible, she made my beyond adorable pup look even cuter!
But first and foremost I really wanted to say that my boy is a bit high strung and doesn’t always do well in new situations. I was even more concerned that we were starting with a new groomer because he was a bit matted and I didn’t want him stressed by tugging. The bottom line is she got all the mats out, leaving his hair long enough, and when I picked him up he was a happy camper. He was obviously well treated ! We will without a doubt be returning regularly.

Fran and the ladies are like family and they take great care to groom my maltese Taxi. I have been going there for years, they are professional dog groomers who were/​are in the dog show business. They know what they are doing. Just love them all!!!

I called Fran the owner today. I told her what happened. Her first response was «So, was it a misunderstanding?»
How does «My dogs need a bath» get misunderstood to mean «Remove the defining characteristics of this Breed, and oh; injure them in the process?»
Then she tells me my dog was not injured, had received no wounds
I am a nurse. I am certified in Advanced Wound Care. I have received Professional recognition for my wound care skills. I did my time in the military as a Medic. In a war zone. I know a wound when I see one.
No wonder the employees do not take responsibility for their actions, they lack a role model.

Worst place ever! They cut my dog’s nails so short that almost all of her nails were bleeding! I went to pick up my dog and I have never seen her so sad. If you love your animals, don’t take them here!!!

My mom has been coming here for years. I looked it up to get the phone number as she is out of town and her English Springer is dirty from the rain. This is the best dog grooming studio on the west valley. And if you have a show dog you MUST come here. Fran is FABULOUS!

The Grooming Studio is my favorite dog groomer ever. Fran grooms my dog Arnie, and never have i had my pomeranium look so precious. I asked for a puppy cut but just a trifle longer, and told Fran what I wanted and she made Arnie look like the handsomest pom in Woodland Hills. i couldn’t be happier with the Grooming Studio. I forgot to mention Arnie is difficult, a newly acquired rescue dog and hard to groom but he felt comfortable, no anxiety. By the way, Arnie was in and out in less than 90 minutes. SF

worst dog groomer! did a chop shop job on my dog and cut him with the clippers at least three times. DO NOT GO TO THESE PEOPLE. Overpriced for a really bad hair cut my poor pup has to walk around in humiliation of their poor workmanship.

I have been taking our dogs to this Grooming Studio for over 15 years– I have never been disappointed– The owner always fits them into the schedule– She always calls me when they are ready to be picked up– I would recommend–

I should have known how awful this place was. They didn’t ask for any information other than my phone number and type of dog I had. They never called to let me know she was done so I decided to just go there and they had no idea which dog was mine. Then as we’re driving home, I notice blood all over my car. They cut her nails WAY too short… This is exactly why I take my dog to get her nails cut by a professional and don’t do it myself… Apparently this place doesn’t know what they’re doing because now I’m at the vet. I would give this place –5 stars if I could.

really good. better than any grooming place ive been too. theyre all really good and really nice. and my dog always comes out looking and smelling like a beautiful princess:)