John Baker – State Farm Insurance Agent

I noticed the bad Unilocal reviews and just had to add my 2 cents. I have not dealt with John Baker personally, but I have had multiple interactions with Amber in his office. SHE IS AMAZING!!! We have multiple insurance agents across multiple states with a wide range of policies. Our insurance needs are very complex and not easily understandable by an average agent. Amber, on the other hand, excels in her field! She is attentive, consistent, and always gets the job done at the highest level. In addition, she is fun and great to work with. She is at the top of my list when my clients have insurance needs.

When i bought my first house, I was overwhelmed with not knowing if i would have the right coverage or not! Amber was really sweet and patient. Lord knows i had tons of questions and concerns. She took time to help me understand all the insurance jargon. I now would not trust anyone else with my home and auto except for Amber. Thank you so much!

Amber is a great person to work with. She is highly intelligent and you can tell she really knows her stuff. I know I can call Amber anytime if I have any questions. She is definitely a go to gal. I trust her with all of my insurance needs and would recommend her to anyone.

This is a true example of the lowest level service possible. Not only did this agency consistently defraud me when attempting to cover losses, they actually misreported personal information to the DOI which prevented us from being underwritten by anyone else. They essentially held us hostage to their criminal enterprise. When I informed them of the problems their mistake was causing, they completely blew me off without a second thought. Thankfully I found an agent who actually cares about providing some level of value and was able to work around their massive screw up. The entire organization is a group of people only interested in cashing your check. The second you need them to represent you, they are the first in line equivocating away the coverage you had been promised.

Appalling customer service from first to last and when escalated to John, he was not the least bit interested in helping.
A terrible face for State Farm as a company

STAY AWAY! go to another insurance agent that cares about his customers. All John Baker cares about is selling you products even if you don’t need them.
I was with him for 4 years. every year my insurance would increase $ 200-​$ 400 per year. When I called to ask why I was told it was because my car had gone up in value. Who’s care goes up in Value??? maybe a classic car but not a 2013. I would also get sales calls for useless insurance products I would tell them no but they would keep insisting and make you feel stupid for not accepting it. Finally I get one and had to use it. Now I can no longer get insurance anywhere else.
use John Baker if you want to get sold sold sold on things you don’t need and if you are ok with paying more every year.