Ya Ya Nails & Spa

I started going to this nail salon 2 years ago and was sold the first time I went. They were all extremely nice to me and treated me well. I always got gel manicures here and one acrylic full set. They just know how to do nails right! On my last visit I was extremely offended and quite disturbed with the way I was treated. I told the woman who took my payment that I did not have cash for a tip but would go to the store to get cash as soon as my nails were dry. She said okay with no problem. As soon as I was done and walked out Alex followed me and stopped me. He asked me if I was satisfied with the service I received. I happily said, «Absolutely! Every time I come here I always get great service.» He then backfired my excitement by saying that every time I came I never left a tip which is NOT true at all. He then explained how they are service providers and live off their tips which completely get. I let him know that I tip everywhere I go and I told the lady that I would be right back. He said, «Yea, you said that last time and never came back.» I was infuriated but still nicely told him that I haven’t been at the nail salon in over a year so how is it possible that he could remember that from over a year ago? He insisted that I was not tipping which is a bold face lie. I was embarrassed, highly offended and because of this will never return again. I brought my sister in law with me and couldn’t boast enough about how great the place was and all the while I feel like I was being talked about as the person who doesn’t give tips. If Alex ever reads this he will know exactly who I am. As you mentioned to me, since you are a: service provider” you should know how to better treat your customers. I completely get what «tips» stand for and how they are given in the service industry, as I’ve worked in this industry, however I would never chase behind a customer to question them and ON TOP OF THAT accuse them of never giving tips without even giving them a chance to tell you that you’ve mistaken them for someone else. How could you possibly remember me not giving tips OVER a year ago? I left a tip every single time! What you did was offensive and rude. Had it not been for this unfortunate event I would have gladly given 5 stars. But I am just one person that more than likely will not be missed, oh well.

I have been coming to ya ya for seven months and have never had a negative experience until today. First of all I was told when I walked through the door I was told that the nail technician I have been coming to all these months no longer works there. Then I find out there is a new owner to the salon. I was there two weeks ago and no one gave me any clue that there were any changes in the near future. Alex did a great job on my pedicure but the new owner who did my acrylic fill-​in did not. While sheshaped my nails nicely the gel polish top coat was not hardened and my nails had indentations and were smudged within an hour of me leaving the salon. It’s is now two hours later and it’s just smudging right off! I am sorry to say that they have lost a loyal customer due to first not updating people of the changes and this terrible polish job. Also the atmosphere is no longer peaceful. They used to play soft music and now there is a television blaring. I’m very disappointed.

Been with them since they took over. Wouldn’t go anywhere else. Everybody is so nice and they really care

TERRIBLE SERVICE! This establishment closes at 8:00pm, I walked in at 7:27pm and they told me they cannot provide me with a pedicure because they’re «too busy» which is absurd! If a customer walks into a store before closing time and they’re patient enough to wait, the workers should be able to assist them as soon as someone’s available regardless of the time!

Cozy little establishment. Seemed somewhat sanitary, could’ve been better. Ok mani & pedi but nothing worth bragging about. I’ve been to better.

I had one of the best pedicures! My nails looked awesome! Alex was terrific. The salon was very crowded when I was there but I never felt that I was rushed in any way. The place is very clean and relaxing. I would recommend Ya Ya Nails to anyone looking for a new salon. You will not be disappointed!

Love it here! My mani — pedi are always neat. The service is always consistent. The technicians are very friendly and professional.

Horrible. Doesn’t know how to do nails except Caroline & Eva. Talks about you right infront of your face. Laughs at you & doesn’t listen to what you want & will do whatever THEY want. They do not help you with your things when you have wet nails like they are supposed to. NEVER GO HERE. Horrible workers. Also Sandra is the worst & the other girl with grey long hair.

Had a great experience getting a gel manicure and basic pedicure. Alex did an amazing job– very meticulous and attentive. Definitely will be my new nail salon!

I absolutely love this place! Ella value her customers, you can tell by the wall full of pictures of her loyal customers. They are all good up to George, Alex and her. I’m sure they are all great! I love that they take their time doing nails. I only been there twice and sent my friend, her as well went twice and we both don’t have any complaints. I love that they stay on nicely with no lifts nor chips. 25 dollars for a gel filling not bad at all. I can go every 3 weeks if i wanted to, because they stay on strong! Must go to place. My new go to spot!

Awesome awesome awesome. They know all their customers by name, they speak very good English, and you are never rushed. Your nails will be perfect. I suggest making an appointment.

George did a wonderful job! My nails look great and are totally surviving even though I pick and bite at my nails. He was very nice, a little quiet, but talented. If you get him, don’t be afraid to ask him to do some design or something. You won’t be disappointed.
This place is quite cute. Nice layout and looks very clean! That’s super important for people when you’re getting manis and pedis. Everyone was nice and seemed to greet other guests like family. People chatted and gossiped — nice atmosphere. I had never even heard of this place. But of my best friends always had adorable nails and so finally I told her to take me with her. I was not disappointed. And you won’t be either.
They have good hours. Open late enough that you can get here after work. Make sure you have an appointment. I don’t think walk ins will be happy and would have to wait. In the time I was here, the six or so employees were always busy! But this was 5pm and on. I don’t know how they are during the day.

The staff is very nice and it’s a cute salon. I loved my manicure but then 2 days later it started chipping. No!!! And also there was paint on the sides of nails but I told the manicurist to clean it up and he did. Although the staff is friendly the people who go there aren’t friendly. I don’t know why. That’s all you need to know.

The technician did a great job on my manicure ($ 7), she trimmed all the cuticle area, so it looked really neat. I only gave this place three stars because it didn’t look clean and maybe it’s time it needed some renovation on the walls, along with some new furnishing. It’s imperative that a nail salon be clean, that’s number one.

When I first came I definitely did not have an appointment but I didn’t have to wait more than five minutes. If you plan on only going at rush hour times I would make an appointment though because the place is super small and I saw someone wait like an hr in a half for pedicure once.
The staff is so nice and outgoing they cater to everything you want, and my favorite is the back massages at the end! I was referred here by a friend, definitely telling my friends about this place.

If you have over 2 hours to spend for a pedicure then this is your place. They overbook appointments and are verrry Slow. I wanted to like it here but every time I went I would spend hours for a simple pedicure and fill in. The wait is ridiculous and even the fill in took over an hour. They do very cute designs and staff was friendly but unfortunately I don’t have hours to spend getting my nails done.

It was love at first manicure. Was looking for a new place so I hopped on Unilocal to see if there was anything nearby. I came in and everyone welcomed me. They asked my name and took me right away. It is better to make an appointment, though because they get very busy. Everyone is great and really take their time to not only do their job but exceed your expectations. I even brought my grandmother who speaks no English and Frank (bless his heart) was constantly trying to make her feel comfortable and even picked up a few words of creole. The best nail salon. I tend to bounce from place to place because yaya is a little out of the way but no other salon even comes close. 5 stars!!!

I came here on a Friday around 1:30 PM, right before I had to go to work. Ella is in charge of the nail salon and was amazing! She definitely accommodated me on such a short notice. Ella took care of my gel fill in and another worker did my pedicure. I stressed to Ella that I needed to be out of the nail salon by 3:00 PM and SHE GOT THE JOB DONE!
I was so pleased with how fast and efficient they were! My nails and feet turned our great! They also use top notch nail polish such as OPI and Essie, which is awesome. I also love that they give you a back massage while your nails are drying. My honest recommendation is to make an appointment because I noticed that a lot of clients make their appointments ahead of time.
The environment of the nail salon is also relaxing and they have pictures of all of their loyal clients on a collage which I think is so nice. Did I also mention that Ya Ya Nails has WIFII available?! I can tell that Ella values her clients and appreciates their business! Ya Ya Nails is great, try them out!!!

I came here with a nail emergency on Saturday afternoon. One of my UV gel nails had come off at work so I Unilocaled a nail salon near by and sped over.
They immediately put my nails in acetone to soak but shaving them off was the best way. I had a gentleman, Bobby (?), was one to shave them off and paint them. He was very concerned about the fact that I had to get back to work and worked quickly to get me out the salon.
This place is clean and peaceful. The music was relaxing. The people were also very friendly. If I can, I will most definitely be returning.

I can not believe this place does not have a single review yet considering how popular and crowded it gets! Now, where to begin?!
Starting with the staff, Everyone in there is amazing, and extremely kind, aside from the fact that they do their job exceptionally well! Ella, the owner is adorable! and if you come in on a Sunday you might catch her son Lindon playing up front. Such a cutie! Reina, Bobby, and Alex are also amazing to work with since they take the time to do your nails instead of rushing to get through it.
Its a clean establishment which is crucial for nail salons and spas.
The pedicures are heavenly, especially with the new pedicure seats they recently invested in!
Honestly I do not go anywhere else, and If I can’t make it out to Long Island every two weeks for my gel, I allow my nails to breathe rather than go somewhere else. I may be biased because I am such a loyal customer. But all I can say it try it for yourself!