Victorian Day Spa

I’ve been here once, but only because my schedule isn’t permitting me to make the drive out again. I will be returning! Extremely pleasant experience — best I’ve ever had for a waxing appointment. While you wait, you are offered tea (I opted for the tea as I had a sore throat), and soothing music plays. The wax is very relaxed, she will talk you through it the whole time if you need it. The room is clean, private, perfect. The wax is good quality, and she uses a proper technique. I was so happy with the results, and even happier that they fit me in on a short notice. Highly recommended for wax.

I had a great experience here! I got a mini pedicure which was very relaxing. I didn’t feel rushed even though it said it would be a 30 minute service, they said I should stay so my toes could dry and ended up being there almost an hour. They had a wonderful color selection as well. I would return if I were back in West Hartford in the future!

So, I’m really on the fence with this rating… To start, the good: it’s a really pleasant location and has a wonderful spa-​like feel. Liz was the esthetician that I saw for an acne facial and she was very nice and seemed extremely knowledgeable.
However, the extraction completely ruined my face! When I came in, she commented on how my skin was already clear and asked why I wanted an acne facial. I explained that while my skin was clear at that time, it’s really prone to breakouts and I wanted it for prevention, which she agreed to. The pictures that I’m posting with this review were taken 3 days after the facial and it’s clear that my skin was made so much worse, rather than better (remember, no marks going in!). It’s now been over 6 weeks and I still have some brown spots from her extractions.
Anyway, I obviously wouldn’t recommend getting an extraction done there, or really anything too sensitive, but I hesitated to give this place a really poor rating because it was a nice experience (other than the scaring). I would just be careful what you trust them with. I’ve wavered back and forth between 2 and 3 stars and landed on two, just to make sure that people are careful before going there so they don’t end up worse off (as I did).

I’ve been going to Victorian Day Spa for a couple of years now. My husband and daughter also love the serene environment and thoughtful touches– good magazines, dried exotic fruit to snack on.
Very clean and thoughtfully appointed. But the therapists are the true standouts. I’ve had consistently excellent massages from 5 different therapists and glorious facials from Izabella. There is no up selling or product pushing. Olivia on the phone and at reception desk is very welcoming, too. Kudos to management for providing such a well run and professional spa experience for West Hartford.

The location has parking in the back. The staff was friendly when spoken to but didn’t really say much. They only have 3 pedicure chairs which are all really old and the arms seem to be broken and wobble around. She did an OK job but I would not go back. $ 45 for a basic pedicure when you can get one twice as better at Bliss on the Berlin Tpke for only $ 30! They also have no blower to put your feet under afterwards and when asked they said oh you can just leave, its fine. I just felt totally ripped off when I left and would not be back.

Called to make an appointment for the 1^st time. Receptionist was not rude but hardly cordial. I am looking to replace standing appointment but eliminated Victorian Spa based on this unfriendly interaction.

I’ve used this salon for waxings several times. They are unusually fast but do the job well. The staff was very cold my first couple of visits but they have noticeably become friendlier over time. You can book online/​through Unilocal.If you book through their website you will get on a mailing list for coupons (can only be used Tuesday-​Thursday). Gratuities are cash only which is a pain to remember. Parking lot is tiny but I’ve never had an issue. Overall, very high quality and reputable.

This place is super cute and I so wanted to become a regular here! BUT, the prices. After I left I realized that I paid $ 30 for a toe polish. $ 30! No foot scrubbing, no care given to the soles or bottom of my feet, and $ 30? Yikes! You have to pay extra if you want the dead skin removed; its $ 40. I’m sorry, but for $ 30 this should be included. Staff are very friendly and professional, but it’s a little too $$$.

Loved my mani pedi. Relaxing environment. They take their time with you and only you.
I subtracted a star because normally I love a quick shoulder massage after and also the pedicure chair didn’t have a massager. Otherwise it was great!

I have been to many different spas and even worked at one, and Victorian Day Spa is by far my favorite. The atmosphere sets the mood right when you walk in– it is relaxing and beautifully decorated. The staff is all very genuine and accommodating. All my appointments were on time, even early sometimes. I have some acne so I have been for facials. I respond very well to them and bought the products they recommended, which noticeably helped my skin. They are not just trying to sell you some expensive products here like many other spas do, they sincerely know what they are talking about and have top notch products. They also have a registered dietitian, which many spas also lack. Of all the spas in the Newington/​West Hartford Area, I recommend Victorian Day spa for all of your needs!

I had a brazilian with Artemis.
She did a good job – just good. Not great, but it could definitely have been worse.
Pros: She was very quick, completing the wax in about 15 minutes. She doesn’t try to make small talk, which I personally like. And most importantly, the prices are good, especially with the 10% student discount
Cons: She uses soft wax, which is not ideal. She did not bring out the tweezers after like my other salons have; there were a few strays left over. She did not use talc powder on me. After the wax I had more pain than I have in the past, and a little bruising.
Definitely do NOT choose artemis if it is your first wax. If you are experienced with Brazilians, however, this should suffice.

I recently moved from NYC to the Hartford area and needed a place for Brazilian waxing. I am always a bit nervous when going to a new place, but everything was great. They were ready for me when I arrived. Artemis did a great job and the experience was relatively painless. I will definitely come back.

Had a Brazilian with Johanna and am very pleased! She was quick, very little pain and the whole spa was very clean! She made small talk the whole time which always helps take my mind off what’s going on! I will definitely be coming back to see Johanna!
Also, compared to spas I’ve been to in the past, $ 50 is a GREAT price for a Brazilian! I am very pleased with the whole experience and the result!

I went for a bikini wax and as many of you know, it should take over 5 minutes. When I say my wax was done in 3 full size strips of wax and paper, I am dead serious and it was horrible!
The girl who did the wax was so insensitive and didn’t even leave the room for me to undress, she had me drop draw as she stood there.
The wax was not the proper wax for bikini wax either. You shouldn’t have to use paper strips to pull off the wax for your bikini area. It should be self pulling. The pain and redness afterwards was the worst I’ve had to date.
I don’t know how their other services are, but I don’t plan on going back after my horrid wax experience.

I went to this place during all 4 years of college and love it. They take a student discount also which is great. I’ve only gotten brazilians, massages and facials. The facial was so so but my massages and brazilians have always been excellent. Donatella does fabulous massages.

Very relaxing environment and beautiful interior design. The front desk was extremely accommodating and immediately offered tea/​coffee and directed us to the rest room and offered to take our coats. The upstairs treatment rooms are lovely, clean, and warm. The background music is calming ocean waves — excellent selection of music!!! The scent of the spa is calming and therapeutic.
Best online booking system and very modern service to offer clients. Packages are well priced and offers a variety of treatments.
I visit various spas around the world and Victorian Day Spa is high ranked. The facilities and the employees reflect my ranking.

Overall Victorian Day Spa is a solid spa in the Park Road neighborhood. I went in today for a bikini wax and overall had a good experience. The overall décor is adorable and very clean! The waxing was quick with minimal pain and only cost $ 29, which is far cheaper than other spas in the area. My only complaint is that there seems to be a lack of staff working there. I had a 5 pm appointment and was not taken in until 5:10 pm, which wasn’t a big deal to me at the time but I noticed that the same employee had just finished doing someone’s nails and when I left she quickly grabbed the next client. It seemed as if she was the only one doing everything, which is a bit much.

Although this salon could benefit from updating their décor, the staff is lovely and provide a great overall experience. Mani/pedi’s are on the higher $ side but, very well done with great attention to detail. I will continue going to this salon for their waxing. I’ve gone to enough salons to know I can trust Artemis with my lady parts, she’s quick, quiet and leaves you feeling fresh and pretty, I wasn’t this thorough when picking a gynocologist :) Online booking is super handy as well.

I have had both a massage and a spa pedicure here. The pedicure was just average and a little pricey. The massage on the other hand was excellent. I enjoy a very firm massage and I had a male massage therapist who used the perfect amount of pressure for my Swedish massage. The best massage I have ever had was at this little spa in Tennessee, but this one ran a close second.

I first had an arm wax which was OK and I can’t really complain.
My leg wax was second and left strips of hair on my legs that I can obviously see, I have no idea how she did not!
My Brazilian wax was last and TERRIBLE I have had over 20 Brazilian waxes in my life and this was the worst. She was laying the wax on in large strips and ripping them away. Because of this not all the hair was coming off and so she would wax one place more than 4 or 5 times which was very painful. She eventually ripped the skin in 3 places and I was so terribly bruised. I told her to stop when I realized that she was ripping my skin and not stopping the wax and I left bruised and bleeding in 3 places.
Please don’t go here. There are so many other BETTER places that will care for you. This was so awful!