Central Optica

Every time I goto Central I am greeted with a friendly smile and a «can I help you». I enjoy the great variety they have with many frames to choose from and their excellent work they do fitting my frames and filling prescriptions. They may be on the higher end of a price but the way business is handled it is worth it. Only down side I can never find parking

I’m currently working out of town, and had some issues with my frames (purchased back home) being too wide for my head causing me to have frequent headaches. My boss who is from C. T, recommended Central Optica. The décor inside is outstanding for the cute little store front on a busy strip of shops. I came in, told them my issue and the gentleman (I should have gotten your name, you were awesome!!!) fixed my frames up like new within a few minutes. I’m so happy now I can continue my business trip headache free! 5 stars based on my quick visit, as well for my boss, who fequents this specific store for his regular eye glass needs.

5 stars on the frames. Everything else, no stars. The first time I bought glasses from the it took 3 tries to get the sweet spot on my progressives correct. But, since they are the only game in town to offer some of the most beautiful frames, I went back for another try when I needed another pair. This time, however, I bought the frames from them and had the prescription filled at a reputable place in Glastonbury. (Where they did it right the first time.) I went back to Central Optica to have the frame adjusted AND THEY MELTED THE LENSES! ! By phone the owner promised to make it right, but the man who sold me the frames called back and told me it wasn’t his fault. Told me I should have known the melting point of the plastic lenses in my frames! My fault? !!! What a weasel! Luckily, the good people in Glastonbury replaced the now marred lenses for free. Lesson learned. Never again.

Look no further for the best of the best in optical wear and care! Once you step into Central Optica, you’ll see why.
Central Optica is simply outstanding in all ways. The selection of spectacles is size-​able, and the shop is always getting the latest styles. It’s mostly designer brands, so it can be somewhat higher in price, but you really get what you pay for. I’ve had the same pair of glasses for 5 years and have never had to adjust them once! They fit perfectly, and look stylish and timeless.
What makes this shop supreme is the staff. Each staff member is friendly and personable and knows exactly what they are doing when fixing eyeglasses. They have an immense amount of expertise. They’re also kind and patient, and show each customer respect. They work with you, from trying on different pairs to purchase to adjusting your new pair to fit your unique face. They recognize returning customers, saying names and greetings the second they step through the door. They’re professionalism and kindness is beyond any level another store’s staff could even hope to achieve.
You truly get what you pay for, and much, much more!
I’m never looking for another eyewear and care shop again after being treated with respect and receiving such great service at Central Optica.

Nice people and outstanding service. These guys have a solid business and go above and beyond to provide a great experience for anything eyeglass-​related.
And on top of being a great shop it’s in an ideal location in West Hartford Center!
You’ll be shocked at how well they remember their customers!