Sephora

Favorite place to get my makeup needs. Been coming here for years to pick up my regular stuff and most helpful place to try out new cosmetics.
Great selection of high end make up and other cosmetics.
Workers are plenty here and usually helpful.
Some are outgoing and some are not, which makes you have to hunt one down sometimes to get help. The outgoing ones are the most helpful and knowledgeable.
Nice space and easily located on the west end of the mall near Younkers.
Store is stroller friendly but let me warn you, it’s really not that much space. I don’t recommend a double stroller.
I find this location has inventory of what I need and want compared to the one located in JC Penney at Valley West Mall.

Had an appointment for my daughter today and our experience did not disappoint! We worked with Sam who was amazing! She really listened to what my daughter was after and is really a true artist. She provided so many tips and tricks as she applied product which we found very helpful.
As a parent I was impressed that I did not feel pressured with the need to purchase every product that was applied during our session. Overall, we loved the experience… planning on scheduling an appointment of my own!
Thanks Sam! :)

The staff at this location is extremely helpful. I think they’re pushed to use that color IQ but it’s not that accurate; many of the staff are better at eyeballing foundation. They’re almost always in stock of popular, high end products, too.
I scheduled a custom makeover with Kelsi and she kicked butt! Amazing choices, and she really listened as well as taught me new techniques.

I like the consistent staff and their effort to help you find what you need. Always polite and stock is usually full. Great store!

Well Sephora is not a store I fit in! But I’m glad my wife can spend an hour there! And she deserves it, she has sat through me flipping through records for hours on end so…
During her hour there, she asked lots of questions and the staff (all dressed in the same black and red cloak that looked like something a Jedi in Star Wars might wear) were very sweet and helpful to her! They gave her tips and advice and even some free samples! It was nice how much time they spent with her, cause I had just bought some Peanut Butter Girl Scout cookies in the mall, so while my wife shopped I ate cookies and listened to the slamming music they were playing in the store! I felt I like I was at a party it was so slamming!
Anyway the store is packed to the gils, with good smelling stuff, beauty products, make up’s, etc.
They have a frequent customer program, that get’s you free stuff the more you buy! So thats cool!
All in all, the staff treated my wife like a Queen and I got to eat Girl Scout cookies while listening to slamming music! Not a bad hour of my life!

I love this Sephora! The customer service is always great and they’re super helpful and kind! They don’t try to push products in your face, and don’t follow you around the store. They also give you samples during checkout. The store is very clean and bright, which I love! I have been here plenty of times and haven’t had a negative experience yet. I hope it stays this way! :)

Love the store. Staff always gives you the samples of anything wanted. !Best customer service ever!

As a guy I have accompanied my other half into Sephora many times. This review will be from the experience of me standing around looking at the store while the other half shops.
At first glance you can tell Sephora is always kept modern and sleek with their design for the store. As I look at all the products in the store I can tell they are the «trending» items currently in society, even though I do not know what they exactly are. The products seen overpriced, but I believe their quality is high.
The staff members are always friendly here, always willing to help you find something or answer questions about products.

What girl doesn’t love Sephora? The store is beautiful and clean, and the lighting makes just about everything look amazing on your skin. Sephora sells some of my favorite brands, so it is a one-​stop shop for me. The staff is one of the top selling points for me, too. They are helpful but don’t hover, and they definitely work with your budget and needs. The company has a fabulous return policy as well, making your splurges a little less daunting if that purchase just doesn’t end up working for you.

When I first found out I was moving to Des Moines I googled to see if there was a Sephora nearby. Luckily, there is.
This location is pretty fantastic. It’s really big and they carry pretty much everything you’ll ever need. Definitely go here first, rather than the mini-​Sephora in the JCP at Valley West Mall.
Shop at off peak hours for the best customer service and headache free shopping.

One of my favorite places to buy prestige cosmetics. The staff is always willing to give you samples of anything you want, even perfume. They have a point system that comes in handy and they give you a small «thank you» on your birthday.

I already love Sephora stores, but this location is over the top in terms of customer service. I worked with Nikki, who did a great mini makeover for me and loaded me down with free samples before I left. While the sale/​clearance section is sparse, I was able to get stuff I don’t normally see at bigger Sephoras. I’ve had to return a few things, but the process is quick.

The employees at this Sephora (save for the holiday help) are IT. They go above and beyond, offering samples and their advice on any product you could possibly need. The stock leaves something to be desired however, as they keep phasing out my favorite products. Do yourself a favor and sample some Laura Mercier or NARS products– and don’t be afraid to ask for samples, the staff is friendly and want you to be happy with what you are purchasing! Ask for Chelsey if you’re really lost.