Lenz Heating & Cooling

Friendly and helpful… especially Zakk and Dennis. They listen to what you want, and they don’t have salesmen (where you would otherwise have to listen to a 2-​hour spiel where they try and sell you stuff). Got a quote on furnace replacement within minutes of asking after Lenz arrived and had inspected our furnace.
For some reason, Lenz won’t respond to emails from customers (I’ve sent three of them and have yet to get a response). Why have an email address at all or a «Contact Us» link on your webpage if you’re not going to respond? Also, Zakk didn’t put the tax on our final «receipt»…which was ok, because at least Dennis had quoted us the price with tax.

I had my furnace and air conditioner inspected by another well known company that advertises a lot and was told both units were bad. The heat exchanger was cracked and leaking bad in the furnace and the compressor was bad in the AC/​heat pump. They quoted me around $ 15,000 to replace both! I almost fell over. A week later my water heater started leaking! So after talking to some people I decided to have Lenz Mechanical check them out and give me a quote. They replaced all three including the water heater with better units than the other place was going to use for $ 8600.00. They did a fantastic job, cleaned up after themselves, were on time like they promised and the guys were very friendly and professional!!! The final price was exactly the amount I was quoted. I would highly recommend Al Lenz and his crew!!!