Dunkin’ Donuts

I’m there once or twice per week, in the morning. They are nice to me and food always comes quickly, even when there is a line. The store is brand new and super clean. I understand that a couple of people had less-​positive experiences, but mine have been altogether positive. I did have to wait 5 minutes for my food, but they had a drive through line that wrapped around the back of the building… that’s understandable.

This has to be the worst Dunkin Donuts I have ever been to. I work right down the street but will go out of my way to avoid this store.
However, this past Monday morning, (June 22^nd), I thought my coworkers could benefit from a dozen donuts. I stopped in to pick up a dozen @ 7:30 am.
I walked into the store to find there were NO DONUTS IN THE ENTIRE STORE! As you can imagine, I was flabbergasted! How can a donut store have no donuts on a Monday morning??? All they had was three or four varieties of bagels and about four muffins. I asked the employee, «Are there really no donuts?» And he LAUGHED and said «No.» Geez man, at least put a sign on the door!
The majority, (not all) of the employees take no pride in their work. The constant joke at our office is wondering how the employees will screw up our orders each day. They NEVER get an order right.
I have officially given up on this store. Now that McDonalds is right down the street, I know I can get a hot coffee made CORRECTLY there.
Seriously, change your name to dunkin bagels.

It had been a while since I stopped into any Dunkin Donuts location, my first (and last) venture into this one particularly.
There was only one customer in line ahead of me who got a simple hot coffee. The amount of time it took the three employees behind the counter to get it going should have been a strong enough warning to get out while I could. We were hungry and needed the bathroom so we waited.
When it was my turn to order I was greeted by the «why are you bothering me?» Attitude a lot of younger clerks seem to automatically adopt. Every time I finished a sentence I was basically rushed through the transaction. I was ordering for two people, the very concept seemed to perplex the workers. I even read a self explanatory menu item off the board (steak egg and cheese breakfast sandwich… Try to figure out what that is). After repeating it three times the guy taking my order walked away without a word. A couple minutes later another young clerk came out and the kid who walked away without a word yelled that he didn’t know what the heck I was talking about. His words, not mine. I reordered twice while pointing to the shiny back lit picture. She finally got it and input my order.
I also asked to make the orders for myself and my girlfriend into combos which the new clerk agreed to do. We waited about 10 minutes for our order, that took almost 10 to even put in. We were charged for two combos and on leaving realized we paid for combos but didn’t get them. The entire time the three workers were making our order they were complaining about working a Saturday and how it was «bullshit.»
I gave up on the hash browns, which I basically only wanted for my dog anyway and got out of there.
I don’t expect teenagers to love making coffee and handing it to me but I didn’t force them into the job so whole they’re at work they should act according. I’m done with this chain. It sucks consistently and this location was a prime example.

This has to be the best Dunkin Donuts in Coxsackie!
Okay, maybe it’s the only one, but service was friendly and efficient. The place was clean and my donut was tasty. Coffee wasn’t quite up to par with other Dunkin Donuts I’ve been too, but also my taste buds were in bad shape the morning I came here, so I’m going to give them the benefit of the doubt.
Plus there’s a drive thru!