West Covina Massage

My husband & I went here after having sushi in the same business complex. We were pleasantly surprised to find them available to do two 1 hour foot massages. It was clean & although they speak very little English our experience was very good. We have returned 3 times now & every time has been good. This is really a great value at $ 20.00. We will be going back.

I don’t really ever write reviews, let alone negative ones because I know how very hard it is to start and run a small business. This establishment, however, is not only providing shoddy services, but is also using predatory tactics when it comes to tipping. I had been to this establishment several times before my last and most definitely final massage with them.
I was a walk in, but it was a weekday during the day so it wasn’t busy. I asked for the $ 50 combo massage to treat myself, and a small Asian woman led me to one of the chairs. The whole time during the massage I was thinking, «ok, now it’s going to get better.» It didn’t. It became glaringly apparent that this masseuse had zero training as a masseuse and was simply rubbing lotion around superficially on my skin one minute and causing excruciating pain with her elbows the next.
I have a curve in my spine and she showed no regard for this anomaly of mine, jamming her elbow and forearn straight into my spine even after repeated pleas to back off.
When the massage was over, I went to the front desk to pay. I was glad to pay the $ 50 for the service, however, I felt that my masseuse did not earn a tip greater than $ 5. I mever leave without tipping, but i will tip as well as the service was. When I told them what I wished to tip her, both the owner and my masseuse began to argue with me that her tip needed to be $ 10. I was dumfounded. As far as I was concerned, she just lost all hope of ANY tip from me until they refused to give me my card back until I agreed to tip her $ 10. I finally decided to pay because I wanted to diffuse an increasingly heated and now public situation, as other clientele were now in the room, but after leaving, I called my husband.
Needless to say, he was astounded that a business would be run that way, to brow beat customers into giving bigger tips, unreal! Well, as I was getting my nails done next door, unbeknownst to me, my husband went in and raised holy hell until they gave him the $ 10 back which was promptly used to tip my pedicurist for a job well done and money well earned.
After spreading the word around about this… I’ve honestly never experienced anything like it in my life… I’ve since found out that they make a habit of doing this to customers. This is, unbelievably, common practice for them. Do not go here. They are not trained in massage, none of them (I’ve gotten mediocre massages from all three of them) and they will hold your card/​money hostage if they don’t like your tip amount. Businesses like this should be shuttered for good and it’s employees prosecuted for extortion.

I think this place is great. Clean, comfy chairs and friendly staff. If you don’t like deep massages aka an elbow in the back, then don’t come here! Yes it hurts, but the next day I’m so relaxed! The foot massages are wonderful and not to mention the pricing. Nothing over $ 50. Can’t go wrong with that.

I am getting the 20 dollar foot massage as we speak! And it is the ultimate worst thing I have ever experienced. I am constantly trying to find foot massage places. This one I heard through my neighbor. She told me it was decent so I say what the heck mine as well try it.
A man/​the owner I believe is massaging me. Not only has he gotten up 6 times in the last 40 mins but him and his employees are literally having a conversation during my massage right this second and it has been going for the past 15 mins and I’m pretty sure he’s talking crap about me right this second because I’m on my phone. I can hear the aggression in his voice and one of the ladies patting him as if to calm him down.
I just finished with my massage and he was so angry that he was taking his aggression out on my back which was painful and had to ask him to be softer. Seriously do not come here.

Let me preface this by saying I consider myself to be well versed in the area of asian foot massage. I have beeb to over 50 different places all over nor cal and so cal and as such do know the difference between good, average, and bad places.
With that said, spend your hard earned money elsewhere. They have ABSOLUTELY NO traini g in massage or reflexology. You are basically paying somwone to rub lotion on you. You can do it yourself for free or if you spend the money get a pedicure and the pedicurist would likely do a better job. There are much better places you can go to.

Massage was so bad I had to stop the lady from continuing about 10 minutes into it. The entire ten minutes, I kept telling myself… it will get better… Well, it didn’t. I couldn’t bring myself to have a full hour of this and pay for it! She was all over the place on my back side and not focusing on any muscles in particular. She was just rubbing my skin and her hands were so rough, it felt like sandpaper. I hate to give a bad review but, the short hair Chinese lady is a bad masseuse!

I was a walk-​in. (Full body for an hour) Everything felt good. It was just hard to explain what I wanted. Language barrier! Other than that, it was nice

The 60 minute $ 40 full body massage in this new, clean, place was actually decent until the small Chinese lady who didn’t seem to understand too much english started stabbing me in the back with her elbows. 4 days later and my upper back is still sore and so is the top part of my left foot? Maybe I’ll give it another try with a different masseuse… maaaaybe.

I have now been here three times and yes it is a great place. I have been to many massage locations throughout So Cal and I rate this one great! I like Julie better but you cannot go wrong with Jessica. Both are great and speak good english so you are able to explain where your pain is. The massage I enjoy is a hard Chinese type massage that both these ladies perform excellently and very professionally. The cost for one hour is $ 40.00 and it is well worth it! I know that in San Gabriel there are places for $ 25.00 and other largely asian influenced cities have places for $ 25.00 but this location is very clean, smells nice, and everyone is very nice. I will be back!