Public Storage

This place isn’t bad. We have an indoor storage here that is air conditioned over the summer.
Upon signing up they give you 2 codes. One for the gate and one for the building (if you have indoor storage). You’d also need to input the gate code as you’re making your way outside. I’ve honestly haven’t memorized the code so I always have my phone with me with the code as I’m entering and exiting.
The place is pretty clean. If you are hauling bulky things and need a cart, they have the carts locked up with a chain and you’d need to go to the front to unlock them (previous storage I was at didn’t lock there carts so it was more convenient).
I notice surveillance around the storage area and units which makes me feel like this place is watched over pretty good.
No complaints over this place. I’ve been passing through at least once or twice a week to slowly put things in the storage and I haven’t had a problem yet.
Btw, this place closes at a certain time during the night. Meaning if you try to go past closing, you will not be able to pass the gate.

This place is easy to access and has lots of unit to pick from the front office staff was very nice. Thank you for all your help.

I rented a storage for a little over 7 – 8 months. Everything was fine, until I had to move out. I had talked to a lady in the office a couple days before I moved my stuff out. I notified her that I would be coming down from Northern Ca to empty my storage she said it was okay to check in the office before I left to confirm my account would be closed. I get there Friday 09−18−15 evening to make sure everything was fine since I hadn’t been in town for 6 months! Long behold I go to unlock the lock they had provided me with and I couldn’t enter my key! I called the front office and they knew right away what was wrong. It turned out it’s a prank that teenagers have been doing?! They put glue in your lock and you can’t unlock it. I asked the gentleman in the front desk what happens now considering I drove down from Northern CA just to empty my storage… He said you can call a locksmith to unlock it for you, we can do it but it will take 3 – 4 weeks for a fee of $ 20.00 or you can get a drill and do it yourself!!! I wanted to cry… I actually did when everything was said and done. The gentleman said he would talk to his supervisor hoping they would come in durning the weekend but he doubted it. He emailed them, called them and they didn’t respond to him. I called and left messages to the manager asking him to please help me. Today is September 24^th 2015 and till this day I haven’t heard back from him. I couldn’t wait any longer since I had to be back to Northern Ca by Monday the 21^st. I didn’t have any other option but to call a locksmith… It cost me $ 130.00 to unlock my storage. I feel very disappointed about the whole situation its money I didn’t have and I couldn’t afford to pay. I almost feel they intentionally did it themselves… I asked the gentleman in the front desk what had they done to secure the facility since there had been 5 other units affected by the same «prank». He said they upgraded there surveillance system in the elevator but to me it looked like it was the same one from when before I left! Supervisors and managers from this storage location shame on you for lack of customer service!!!

This review is long overdue! We have rented a unit for almost a year now. Daniel was very professional with helping us with our storage unit. I only trust him about any concerns about storage.

I just received excellent customer service from Daniel, I was in a time crunch and needed a space quickly and he helped me very promptly, was professional and I’m happy with his service.

i just signed up for a space but now that im ready to move my stuff in their gate is broken so they’re only open until the last desk clerk leaves! 5 or 6pm closing time does not work when I get off work at 5:30 most days. 2 days ago i had been told they would have the gate fixed in time for me to move my things in but i go back today to find out that they still dont have a part needed to fix the gate. Add that to the attitude i caught from the girl at the counter today (seems like I bothered her with my questioning of when the gate would be fixed). Frustrating experience dealing with this location so far. Daniel was a great help when I signed up for a space last week, at least.

Cynthia was very good help, I would recommend this storage. I’m very comfortable that my belongings will be safe here. I also like that the storage is clean, and have carts to move property.

Rented from Cynthia in Sept 2014. Good service.
Checked out Dec 2014 with Cynthia again. Good and friendly service.
Recommended!

Daniel helped me pick-​out and purchase moving boxes and supplies. The service was great. My family has stored stuff there before and it has always been nice and clean. I may be needing to again. Highly recommended!

The experience was wonderful. She was nice and helpful. I would totally recomment people around the area to use their service here. The place is clean and well kept also.