Muzila Plumbing & Rooter

This Plumbing Company was the Absolute Best!!! After a desperate search on the net for a good plumber, numerous phone calls to several to find someone with extreme knowledge on water softners & who could capably install & recommend a highly rated water softner system (Salt) & Reverse Osmosis Unit; I stumbled upon Muzila Plumbing & all the amazing reviews. Steve-​the Owner, came out to asses the home & was extremely thorough in checking to make sure the entire exterior water system (All Sprinklers/​Pool Valves) would be on a separate line & not affected by the salt water softner, after clearing explaining & advising me on how the system & install would work & explaining the unit he believed to be one of the best, I went off of his recommendation of the Clack Valve Unit. Steve then came back today to do the install with Jaime & Alex who were phenomenal & just as thorough, efficient & professional as Steve & installed the entire unit in the same day. Backed by a superior warranty, I am super happy, and couldn’t say enough great things about my experience with them today not to mention what a relief it was to see all the positive Unilocal reviews that backed up the experience. Thanks again to the entire crew; Steve, Jaime & Alex.

–HONEST
–TRUSTWORTHY
–RELIABLE
Being a small business owner myself, I get it. I understand what Steve goes through and truly admire his work ethics. I contacted Steve to work on my kitchen R/​O system and to check out the water softener because of a salty taste. He was able to fix the problems and actually spent extra time explaining how to maintain and service it myself. He is a small business with a great reputation so his schedule can fill up quickly. If he doesn’t answer his phone, text him. He has excellent communication and even did follow call after the job was done.
Thank you Steve!

Steve helped me with a pinhole leak in a pipe that was behind a wall, behind a water heater. Needless to say, it was in a difficult place. Steve came on time, and fixed the problem without issues. Price was very reasonable. Quality of work was excellent, and he cleaned up afterwards.
A few weeks later, I called Steve about an upstairs bathtub that was leaking. Over the phone he told me how to replace the deteriorated overflow gasket which was the cause of my leak. He even pointed me to a place where I could get the exact one I needed. Steve really didn’t have to do this, and I appreciate that he doesn’t take advantage of his customers.
We will definitely be using Muzilla for our plumbing needs.

I need to find a reliable plumber to repipe my entire house and won’t cost me a fortune.
I got a few estimates but Steve got me the best deal. Most important he was very knowledgeable and explained to me everything that they were going to do. They don’t cut corners. He was able to fit me into their super busy schedule which was a bonus for me. I need to have it done asap so my new house project can continue. I also got the water softener system and a new tankless water heater installed. I wasn’t plan to do that at the beginning. However, if I was going to do it sooner or later, mind as well have Steve install them for me all at the same time. So I can be hassle free down the road.
I just had everything done today. Happy with their service. They care about their work.
I am glad I had picked them instead of the other companies.

My water heater went out when my wife was taking a shower. They responded the next day early in the morning and repaired my water heater. Great service, Steve was great, Javier and Alex the techs were awesome! Thanks guys

If your Looking for great Plumber I highly recommend Muzila Plumbing best service ever Iv used them twice already both times excellent service.

My review is based on a whole house water softener, an RO drinking system and some minor plumbing work. In short, if you don’t want to bother with a long, drawn out review of my experience… Call Steve and be done with your needs. Competitively priced and patient! These guys care about their work!
10÷26÷15 — Called Muzila Plumbing that evening and after a series of text to confirm date and time, we agreed on a Saturday (Halloween) for a quote.
10÷31÷15 — Steve arrived and first thought to myself, fairly straight forward… He offered a Clack 48,000 grain whole house water softening system out of the box and a generic 5 stage RO water filtering system. He was receptive to my objectives regarding how I wanted the water lines and drain to run in my brand new finished garage. I was very specific and ensured that he knew I wanted a clean look with the placement of things to maximize my garage space. He took some measurements and told me he’d email me a quote.
11÷2÷15 — I hadn’t heard back from Steve so I sent him a reminder to not forget about my quote.
11÷3÷15 — Quote arrived… Fairly priced and brief on the description of what I was getting. I wanted to see product name, origin, manufacturer, etc.
After getting a few additional quotes I decided to give Steve a shot mainly because he didn’t spend a whole of time trying to sell me his product PLUS the fact that there were no doubt in my mind that I was dealing with a plumber and not a salesman. He walked like a plumber, talk like a plumber… Must be a decent plumber I thought. (No offense, Steve)
11÷21÷15 — Shot Steve an email that I’d like to hire him.
11÷30÷15 — Steve swung by my house to finalize measurements and dropped off the system for convenience. He wanted to ensure his guys had everything they needed for the installation and did it the way I wanted it. At which point, I re-​negotiated with him on pricing as I asked him to do some additional work: re-​set 3 toilets with new wax/​rubber rings and re-​plumb my kitchen drains to upgrade my garbage disposal. I also thew him a curve ball and purchased a Big Blue Pentek sediment filter to be installed in line with the softener. No questions asked, he said «no problem, we can do that». He was fair and even gave me a small break on the cost of the work.
I asked if he’d be able to make a second visit for the RO installation (versus installation everything in one day) and he was perfectly happy to accommodate, no hesitation. This was big for me and I quickly started to feel that I made the right decision going with Muzila. Before leaving, he asked to take the housing to my sediment filter with him as the lag screws to mount the unit were not included in my package. He told me «don’t worry, I’ll take care of it, my guys will be here at 8am». At this point I’m thinking 5 stars for customer service already!!!
12÷2÷15 — The morning of the installation, 8am on the dot… Jaime (Jimmy) and Alex arrived. After a brief tailboard and confirmed with me as to what I wanted, they turned on their radio and they got to work. Both were very courteous and good at what they did! Jamie was very detailed on how he wanted the water lines to run and his soldering was super clean (virtually no drips). I was hanging right over their shoulders for most of the day but Jaime was very nice to explain everything that he was doing and why. By 11:30am or so, Alex had already moved on to the toilets in my house as Jaime worked on finishing the softener. After a few hang ups (nothing crazy) and a couple of trips to the hardware store, the guys wrapped up their work at about 3:30pm or so. Jamie briefly walked me through the set-​up and we were done.
12÷4÷15 — I came home to a wet floor in the garage and gave Steve a quick text that the meter for the softener was leaking at the bypasses. He asked for a couple of photos and said he’d be out there the next day.
12÷5÷15 — I received a call from Jaime at about 4:30pm. I wasn’t home at the moment but I arranged for someone to let him in. I told home I’d be home in about 30 mins and Jaime replied, I’ll have it repaired before you get home. I thought no chance. Sure enough, I arrived home and Jamie nowhere in sight; just a damp floor, meter completely dry and it hasn’t leaked since.
I can now bore you with the events of the RO installation as well… But why bother. These guys are who you need to call for your plumbing problems. They are FULL service dudes and won’t leave you hanging in a pinch! TRUST me… I’m sure they won’t forget me as a customer as I was very particular and involved a bit too much of how I wanted things to look… But they came through in the clutch wearing a smile and good attitude the whole way!!! Thanks Muzila!

Steve’s team worked like machines in what was a huge project in our book.
We went from a 40+ gallon water heater inside the house to a tankless and moved it outside to the back of house, a whole house water softener, a RO system, and repipe to water our garden in the back of the garden…
This was a project not to be taken lightly… Two years ago, we got estimates… But we just didn’t like any of those plumbers. We really wanted to get Steve to give us an estimate but he was too busy at that time… Fast forward, to now… We asked Steve for a estimate along with two other companies… By far Steve’s estimate was better in terms of what you get for the price…
This project also introduced us to an electrician (Cyclops Electric) who helped rewire our low voltage touch plate system in our home… We are so glad we waited til Steve had time. He and his team are worth their weight in gold, (don’t cry, Steve, it’s true!) Can’t say that about most people. Thank you! You have customers for life…

Called the number provided weeks ago and left a couple voicemails and never got a call back. Also, called Steve from Muzila who was a referral, left him a voicemail and never got a call back either. Thanks for having no consideration for a potential customer.

Jaime and Alex came over within an hour of my initial call. The gentlemen were well-​groomed, personable, and professional. They took the time to trouble-​shoot my plumbing conundrum and even showed me what to look for in the future, if i ever suspect that there may be a leak. I can understand other posters frustration when they can’t get someone on the job straight away, but being that this is not a large company, they can only dispatch their employees when available. I got lucky and called a great plumber at the right time. Thanks, Muzila!
Update: I received a follow-​up call from Steve, the owner of this fine establishment. He wanted to ensure that the two gentlemen made it over and were able to assist me with my leak. He assured me that any time I need help, to call them. And that’s exactly what I intend to do the next time I need a reliable, prompt and courteous plumber. Awesome job, thanks again so much Steve, Jaime and Alex!

I just got done a major repiping work done thruout my house and the outside mainline. This company was the lowest bid out of 4 other local companies. Steve efficiently managed the whole project and completed it on time as we planned. His crew were hardworking and professional. Their work with cutting drywalls and connecting copper pipes were clean and a work of art. :) I found this company from Unilocal here so I wanted to share my honest review with others. I definitely recommend this plumbing company for major repiping work!

We had a leak through the wall but come to find out it was our neighbors plumbing backing up.
Regardless we had several plumbing issues we have been putting off because of time and money! They arrived on time. They finished every issue in 2 hours. Very nice and very profession. And the cost was affordable for us as well. Yes I would recommend Jaime, Steve and their assistant anytime!

Date of Service: 6÷18÷15
Jaime and his partner came out within hours of being called — another plumber couldn’t make it out until the next day. They found and fixed the leak (bathtub) quickly. Great service from these guys at a great price. I’m a very satisfied customer.

In our house, the previous owner must have had a water softner that was removed before they sold the house. There was two pipes coming out the wall, and was connected by a flex hose that looked terrible. We wanted to remove the house and change it to a hard line.
We snapped a picture and sent it out to a few plumbing folks. The prices they returned weren’t just high, it was totally unreasonable. I reached out to Muzila and they returned our inquiry promptly and provided a very reasonable price.
With the great reviews, we decided to go with Muzila. They came out promptly and changed the flex line and installed a hard line. Very professional and great service. I would definitely reach out to them for any future plumbing needs.

Our experience with Steve and crew were outstanding. We contacted Steve to schedule an appointment for a water softener install. We wanted it to be a clean, discrete install with minimal exposed piping, and Muzila was the only company that was 1. willing and 2. capable of handling the job. He did give us the option of installing the softener outdoors with exposed piping, but we opted for an indoor install with pipes run underground.
We got bids from 3 different companies and Steve’s price was not only the best, but the equipment, warranty, and service were top notch. It was a no-​brainer to hire Steve for the job.
We scheduled an appointment for next week and Steve’s crew were right on time. They began the job right away cutting the concrete path and laying pipes. Since this was more than a «standard» install aka just simply running piping along the side of the house, exposed to the elements and not aesthetically pleasing, the job took all day (9−4p). The crew were diligent, careful, professional, and clean. They cleaned up all of the boxes and left over materials as they left (many don’t do this). Before they left, the team of 3 gave us quick instructions, overview of the machine, and where to purchase the salt for the tank.
At this point, Steve and his team deserved 5+ stars. About a week later, Steve texted us to check in and see how everything was going. That’s service that we didn’t anticipate but certainly appreciate.
We highly recommend Steve for any water softener job. The quality of work, materials, equipment, and service are top notch.

Steve is genuine, personable and does great quality work. He worked with me to do a complete repipe and beat the other estimates by at least 20%.
With over 20 years of hands-​on experience, he knows his trade and because he is an owner-​operator, he can negotiate and make decisions on the spot.
I was very happy with the results.
Thank you Steve!

We had a Fleck Econominder and a five-​stage RO filtration system. Both were installed over 20 years ago. Recently the water softener stopped working, so we were looking for replacements.
First we visited some local dealers. The initial quote varies. Some were reasonable; some were surprisingly high. One offered a total solution at $ 3,900, but failed to convince us the advantages over other less expensive systems. Some immediately offered big discounts once they heard our concern on high price tags, however, the practice looks suspicious to us and we simply can’t trust what they claimed. Some system requires an annual technician visit for maintenance, which is not acceptable due to potential out-​of-​control cost. Also we cannot trust any unknown brand not made in USA.
We were not experts in water treatment. We did some basic research on Google, but not sufficient to make decisions. To us, the key here is to find someone honest to install a good solution at a reasonable price. We turned to Unilocal and came across this page with so many positives about Steve. We decided to give it a try.
We called and explained the problem we have. The lady was courteous. Later in the evening Steve called us back and offered a free estimate. The following Tuesday Steve showed up and examined the old system. He also tested the hardness and the quality of water. The water was quite hard as we expected. He can either repair the system or install a new one, which we preferred the latter. Steve clearly explained the plus/​minus of all options, and answered all the water questions we had. Moreover, the price is fairly good. We decided to go with Steve’s system.
The installation was scheduled in the following week. Jaime and Alex arrived on time and completed the job professionally. They also instructed us on what to do/​expect in the first couple hours.
One week after the installation, we had some doubt about the new system since the water is not as slippery as before when washing hands with soap. We texted Steve, he answered right back that it’s a «perfect» condition. He stopped by next evening, tested water again to demonstrate the water is indeed soft and clean. Now we are pretty satisfied, and happy with the water we drink and the money we saved.
We give Steve’s service a five-​star, based on the job he performed, the advice he offered, plus his passion and honesty. We will definitely refer Steve to any friends in Los Angeles who need a water treatment advice and service. Thank you Steve, for a job well done.

Steve, the owner, was just here to fix my pipes.(I did a little research with other big brand franchise company, but ended up calling him on a referral) He finished it not as a job, but as another artwork of his. I was there while they were replacing pipes and recovering the scene back to normal. Steve even did extra steps, his own tricks, to ensure his work will last longer. I forgot to take photos of the process, but he finished job flawless. I would refer him if anyone asks me.

Just moved from Chicago and was looking for a water softener and reverse osmosis system for our new home. Stumbled upon Steve somehow and now I think of it as a blessing.
Called Steve and left a massage, and he returned my call later that evening. We set up an appointment and he came out to my house within a reasonable timeframe. My first impressions of Steve was that he was a nice guy and a little goofy, but was very knowledgeable about what I wanted done and also what was ideal for my home. He was also very affordable compared to the other major water softener companies I was about to go with.
Steve and his crew came out early in the morning. They were professional and very kind, answering any questions I had during the installation of my water softener and reverse osmosis. When the work was complete, Steve thoroughly went thru everything with me, easing any worries I had or would have in the future.
A few days later, I came across a minor incident with the R.O. Texted Steve about it and he came out the following day to take care of the problem. About 2 weeks later, heard a humming noise coming from the water softener, and again Steve came out to fix it. In the end and about a month later with a new water softener and reverse osmosis system, my family and I are very pleased with Steve and his work. Although we hope we never have to call Steve for plumbing issues, he will be the first call if we do. Thanks.

This is my first home n the first time I installed a softener n a ro filter. Did my research on Unilocal n was glad that I found Steve!
He was very patient, explaining the pros n cons of different systems. His pricing is very reasonable too, the best I have found. The systems he recommended were one of the best in the market according to my own research.
His team of 2 came and were very efficient and thorough during the installation. They also explained how the systems work. My friends who have softeners were shocked that such a good workmanship only cost a fraction of the price they paid.
The systems have been running for a couple of months now. No issue at all. Furthermore, Steve provides excellent post installation service. When I had questions, Steve always respond to them promptly.
I highly recommend Steve n his team!