Greatest Nails And Spa

After having a real bad experience at the last nail shop I just want to get my nails done right. Walked into greatest nails & spa and was greeted very nicely I explained that the lady what happened and she was so helpful (linda) she hooked my nails up. I found my new mail shop and I’m in love with my nails. Thank you linda so much for being so sweet to my kids and myself. Customer service was on point and the establishment was very clean. Went in upset came out a happy gal

Okay. It’s been a couple days since I had my nails done at Greatest Nails. I am so happy! My tech was very sweet and thorough. I am kinda «particular» about my cuticles and she was great at making everything picture perfect. Price was surprisingly cheap for what i got. I highly recommend them!

So I went in yesterday, not busy at all so I was helped right away. Very nice but kind of hard to understand! I asked for a pink and white. I have read and seen how pink and whites are done and the way this guy did my set did not match that in fact the way I remember that way was how i get my white tip done… so idk if maybe $ 30 was too much for a regular white tip?

I hate this place. I don’t get my nails done often but this place is of low quality. They left bumps on my nails, they aren’t even, I just got them done today and they look as if I’ve had them for a week. To top it off, the lady cut my finger with her file. I told her she’d hurt me and she ignored me until I actually started to bleed. The color isnt of quality either. Its so clear and watered-​down I can see through them. Never going there again. Wouldn’t recommend it either!

Greatest Nail and Spa is my trusted and only place to have Mani and Pedi done because they always give me the best one ever which i never had at other nail salons before. Their salon has a very relaxing and comforting atmosphere which makes me feel extremely comfortable each time i visit. The staff are very courteous and conscientious. The price is affordable for very good customer services and works. Make sure to call in first because this place might get crowded at anytime.

Horrible this is just 2 days later. She not only filed my nails way too short she filed them crooked. She constantly kept messing up (I didn’t request a design or anything just a simple gel mani). Very sloppy. What is the point of paying extra for a gel manicure that lasts less than a regular polish mani? I will not be returning here.

Wow, I cant believe that there is such a fantastic place like this in a mall. Firstly, I was in a hurry, just want to do a manicure on the way while I was still in the mall. Then I was totally surprised by their service. The salon had simple décor, but not their service. The lady worked on my nails was really nice. She tried on any color until I got the one that I really wanted. Definitely I will be back.

Terrible. I asked for Coffin shaped and I kid you not, they all look different, and my thumb nail is SOOOO crooked. They’re all different as far as how thick the acrylic was laid also. I can’t get over how upset I am about these nails. She burned me 4 times with the filing machine, and to top it all off I asked for a clay-​brownish colored polish I saw on their examples, with a gold glitter accent nail. She painted them all a brown I didn’t even pick??? And the paint job is all lumpy and just awful. Pleeeeease do not waste your time coming here

This salon has a huge collection of polish and gel colors. I was impressed by this salon as the first time I came here. Their staffs really were artists. They did a great job on my nails. My manicure lasted longer than expected. This place deserves five stars.

First time there and they were super sweet and i loved the work they did coming back again.

Horrible customer service and they don’t speak English!!! I don’t even know how they stay open. I got my nails done and the next day two fell off save your money and go elsewhere

Stay away!!! I regret not Unilocaling first so bad. I wanted a gel manicure and he started to wrap my fingers in foil than scraped of the old gel so deeply there are scratch marks on my nail!!! I said ouch so many times! Even filing them hurt! He filed my finger tips more than my nails. Then came the dreaded cuticle trimming. I stopped him and said I didn’t want a gel manicure anymore. He was visibly irate and continued again and it started to hurt more. He cleaned off his tools with his hands and gave me a massage with nail dust all over them. I was disgusted and he charged me $ 17!

By far, the worst job EVER done on my nails. The customer service was the only reason they get 2 stars. I went in for a fill and waited not too long. The people who work there nice & even offered my friend & I a water.
The guy who did my nails burned me several times with that filer machine & I have like three cuts. That part felt like forever because he hurt me to often. The shape he did is alright although I did ask for coffin… they aren’t coffin but whatever. But the worst part is the way he painted them. He rushed so quickly that whatever top coat he put on is missing patches on my like half my nails and the edges are so uneven and absolutely sloppy. I will NEVER go back there again…

This place sucks!!! Don’t come here!!! Came a first time and they knew I was new they were very nice and did a good job!!! So here I go a second time!!! They close at 9 I get there at 8:2−8:30, they looked at me from head to toe and said if I could come back tomorrow because they were very busy, yes they were full but with no one on the waiting chairs!!! So why did you had to look at me from head to toe before telling me that!!! I really don’t say bad words but they can go F… Themselves!!! Worst place ever!!! Too bad I can’t give them no starts

I was told the man that cussed me out was no longer working there. They lied. I walked by and seen him there. DO NOT GO WITH HIM.

UNSATISFIED. Never coming back for sure. I had time to kill, so I decided to go get my acrylic nails taken off. So knowing that West Covina mall was the closest to me, I decided to stop by and go to one of the nail salons inside. when I parked, greatest nails was the first one on the left. So I decided to go in. When I first went in, it was busy. But not to the point where I couldn’t receive good service. when I walked in, the man asked me what he could help me with, and I said I just wanted my acrylic taken off. After I said that I was literally standing in front of their door like a statue that nobody could see. I stood there for a good minute before someone decided to tell me to take a seat. And all they had to do was get a bowl of alcohol and let me soak my fingers but I sat there for 10 minutes with no attention. I was honestly going to get up and leave immediately, but at that point somebody finally decided to take care of me. And overall the experience just sucked. They use the filing machine thing and they made my nails even thinner to just take off the acrylic. And when I left and was in my car driving away already I realize that there is still acrylic leftover on my nails. I WAS FURIOUS. But due to time, I couldn’t go back.
Currently, my nails are so ugly and uneven and I hate it. I’m disgusted.
HATE THIS PLACE AND THEIR SERVICE. UGH.

The only reason I decided to try this nail salon was because the other one in the mall was so packed. However I should have stayed away and I am warning you to do the same. I’m not sure how or why this salon is still in business. Here are some of the reasons.
1. Employees are not professional or trained to be.
2. Not all are licensed in fact not all have their license displayed which is a violation of state board. If it is not displayed I can only assume that you are not licensed.
3. Frankly they just don’t do a good job and don’t listen to what the customer wants. If you want them square you will probably end with a semi square but more rounded shape. I wanted them a bit long and mine ended up short and they were all different lengths.
4. They make the customer feel as if we are the wrong ones and we did something wrong. Why argue with the customer. Your job is to make the customer happy. What happen to customer service???

Okay tried them for 2^nd time and was disappointed with service. They tried to sell me things I didn’t want. I was clear about what I wanted but nail technician failed shape them that way. Nails were wide and thick… hate that crap! The lady doing my feet wanted to charge me 6 bucks to scrub feet which they normally do for free. After one week, went to another salon to get my nails fixed.
*Edit* l won’t go back to this location

Convenient in mall establishment with great customer service and many available modern options, such as the hot rock treatment, very reasonable prices and Mai was awesome, she did a great job and was very friendly. The free bottle of cold water on a hot summer day was a plus.

Was hesitant to come her but I saw it was under new management.
They seated me right away and gave me a nice cold water bottle. The woman who did my pedicure did super good and did not hurt me at all! Tony does amazing nails! He shaped them the exact way I showed them. Also he is really friendly and makes you feel comfortable. My go to spot from now on!
My gel fill and spa pedicure only cost me $ 41