Covina Sound

This is absolutely the worst place ever I will never come back they have fucked up all 3 of my vehicles stereos I’ve come back a total of 10 times & they always say they’ll fix it & I have to same problem or my stereo will just shut off & they have to take it apart again, customer service is the worst they only care about taking all of your money they are extremely rude! They need to be put out of business already everyone I know that’s went there has had problems! It’s a scam don’t waste your time!

I came in for a stereo. Really dope spot with great customer service. On top of that, I was out of there much quicker than expected. I’m thinking of going back soon for a tint job

The owner, Scott, was great. Super knowledgeable and wasn’t pushy with the high end stuff. I wanted the best brand either way. Still, he informed me about the quality differences and seemed honest about everything. Gave me an hour and a half estimate on the Viper 3105v alarm install and it took maybe half of that. Overall, highly recommended

Had a terrible experience here installing a tweeter on both sides of my doors. The job started and in the middle of the process the guy said he will be back in about 15 minutes. I said okay, I’ll wait. I had school in 2 hours so a 15 minute delay wouldn’t stop me. After waiting for about 30 minutes, I talked to another person and they said that they will get in contact with him. Turns out he went to lunch, in the middle of working on my car. He came back an hour later, finished the job and making me late to school. I was there for about 3 hours. After installing it they broke a clip off of my door and couldn’t fit properly. They said to come back in 3 days when they get the clips. I went and without asking me they put this black glue instead of the clip and ruined the fabric on my door. I would not go here if you want a professional job. They also leave all the wires and trash in your car. I had to vacuum my car after.

update: i had a problem with the passenger switch and decided to take it back to covina sound, they checked it out and lewis had one of his installers fix my window switch by replacing it with a new one. no hassles no problem. excellent service as always. he even said he’ll do my speakers when i go back for a good price. thanks guys!

I love this place, I come here for all my car accessories. The shop is really organized and the guys know there stuff.
Jason and Louis gave me the best deal ever for my radio, and back up camera. Baha did my instillation and he didn’t take long like other places and did a great job. I felt at home while I was here they even offered me pizza, which I ate lol. This place works with your budget and the guys are very friendly. We talked about work, family, and watched tv. I can say this shop is really not like any other audio place. I even used their fax machine to fax something I needed to. This place is very accommodating, great prices, clean shop including restroom, and great staff. If you do come and want to leave you car you will not be bored you can go across the street to eat at the different restaurants, go shopping, get a massage or go get your nails done. But if you want to chill at the store you will be comfortable and have a good time.

Awesome Service. I stopped in today and received service immediately Anthony and another representative. My problem was resolved and I left a very Happy Customer. I will return to this company for window tinting. Excellent Customer Service. I recommend you try them.
Cynthia

Came in after calling and spoke to a nice man. They hooked me up with a Bluetooth radio and new kenwood speakers for $ 250 installed. Very nice and good work. Went there yrs ago and they did my alarm for cheap to!

Service is terrible and the owner is super and disrespectful. never go here! I went get a price for a radio and speakers and just because I’m a lady they tried to charge me $ 300 more than price it Really costs. Do your research before you come here. Trust me

Went into this store with a lot of questions and was searching for just a subwoofer. A man name Justin (Jay) helped me finally get the dream system I had always wanted since high school. He’s a family guy with a good heart and made sure I didn’t get ripped off cause he has a son and would not want someone to rip off his son. There was a personal connection I felt when I was talking with him. He was never pushy on selling any products. I love my new set up and his guy who installed it did it clean. As I was testing out my system it set off justins and his Co workers car alarm (lol). Check out Covina Sound, I highly recommend!!!

Came in for a car alarm. staff is nice friendly and knowleageable. Really nice guy gave me a GREAT deal on a car alarm and taylored it to fit my exact needs. I highly recommend this place for a great deal and a great auto alarm!

I came in for a basic install of my bazooka tube on a stock radio and I had all the wires that come to connect to the speakers kind of like a high low converter. Jason talked me in to using rca’s and power cables to use with my bazooka tube but they installed the original way I had and since it was late they couldn’t refund my money for equipment they never even used. I came back the next day to talk to Jason about it since he was no where to be found the night before during closing hours. He would only offer me store credit but I wanted to get my money back since I never took possesion of any merchandise. He originally gave me a quote a week before and when I came in to do the install it was higher than originally quoted and reminded him about the previous quote so he met me half way on it but after I came back to get my money back he said he regreted even giving me a $ 5 discount, thanks for the discount. I would not come back for jason being so unprofessional.

Went to repair an alarm they put in, they accused me of trying to get something for nothing. Manager being unprofessional! Terrible!

Went in ONLY because the reception on my radio wasn’t working, they ended up selling me an entire new stereo. No Problem, they gave me a really good deal on a great head-​unit, but as I was leaving the shop the tuner still wasn’t working. I had to come back a week later and they installed a Tuner Amp pretty quickly and for free fixing the problem. I just hope they they treat everyone with the same respect they treated me. Dealed with Sean and Jason… both pretty cool guys.

This place is a scam. I walked in looking for mounting kit for my 2001 lexus is300. I had everything else I needed and even the install set up at another place. All I needed was the harness and mounting kit.
I had been to several other places to look for this part before coming here and they all said they did not have it in stock and it would have to be ordered. That’s fine but I really wanted the part now and not have to wait for it to ship or to buy it online.
So I walked in one afternoon and started looking around. When I didn’t find what I needed I waited for the guy (who was helping someone else before) to be free. Once the other person left, I waited a bit longer. This guy walked in and out of the store several times before I went up to him and asked him for help. I know he saw me waiting for him.
I asked him about the part, and he proceeded to tell me that what I was looking for did not exist and that I would need to cut all the stereo wires and re-​wire the whole car for the new install to work. He told me he could do the whole install for 180. This was a red flag for me because I have seen the parts for this online, but again, I was hoping to not have to wait to order it.
I told the guy no, and that I had seen that these parts are available and that he was the first person to tell me I’d need to do a rewire. He began to argue with me about his experience and how he’s done this for X amount of years and blah blah blah.
I could care less about the amount experience you have, he was rude and he wasn’t genuine.
Needless to say I walked out and bought the part online and had it installed WITHOUT the rewire.
Watch out with this place I can only imagine who they’ve screwed over in past. 1 star because I can’t rate 0.

This place is a total rip off! I would not recommend this place at all. When I went in they tried selling me a stereo for my car for $ 1350, I searched online for that exact stereo and of course it was only $ 499 then I asked the guy why is your stereo so expensive he tried telling me that it was because of other stuff that comes with the stereo not just the stereo by itself. I was like wtf see yah
I give this place two thumbs down and a loser sign.

I wrote that last 5 star review before my car was finished. And clearly before it was finished because it never got finished. They took apart my dash to realize they didn’t have the parts they needed and that they couldn’t get them they’d have to order them which would take at least a week. Ended up just getting my windows tinted instead and had to be refunded for the stereo system.

They know what there doing Scott help me out and put subs in and I honestly didn’t expect it to be as good as it came out to be. I got great sound in my car everything I asked for and more.

Let me just say that I don’t write too many reviews unless I am completely satisfied or completely dissatisfied. In this case… I was Completely Satisfied! I came into this place about 2 years ago when apparently it was under different ownership. I left without purchasing anything. I thought I’d give it a second try, and came to find out it was now under new ownership and being ran by a man named Scott. Right away I felt more comfortable and less pressured. He is very knowledgeable and is definitely more concerned with the happiness and satisfaction of the customer than The sale. So much so, that I was a little strapped for cash to purchase an additional item, that although not needed, would definitely help with the setup, that he just threw it in because he likes things to be done right the first time. I will definitely be coming back here again and again and so should you.
P. S. The install and work done to my car also turned out great. I had a new double-​din head unit and viper alarm installed.

Took my GS430 to get the woofer replaced with one I had purchased elsewhere, sadly it did not fit. Scott helped me choose a woofer that would fit directly into the stock area and that would give me the sound I was looking for. He knew I came in expecting not to spend money so he helped me choose one that would not hurt my wallet. He did warn me that it would not sound as good without an aftermarket amp installed but he was not pushy about selling me an amp which I liked.
Install time was really quick, his worker installed the woofer quick and put everything back together perfectly. Woofer sounds great but as Scott said it doesn’t have the punch it should have but it will do for now.
I will definitely be coming back to purchase the amp that Scott suggested and will have it installed here.
Scott was a friendly, humble, and down to earth guy.
Highly recommend this place to anyone!