Bath & Furry Works Pet Salon

I would highly recommend this place to all first time dog owners. Macy was great with Bernie. He has a problem with strangers but she was great with him.

My first time taking my puppy Max to a groomer. I did a lot of research and found this place here on Unilocal.The girls there were very welcoming and friendly. I was nervous at first because Max is a puppy who just finished getting his puppy shots and I know he can be a handful since he’s still a baby and is nervous & shy because he’s barely exploring the world. I’m very satisfied with how they treated my baby! He smells great, looks great! He’s a very happy pup, thank you B&FW! I will definitely be coming back!

Had a great experience today! My two doggies are not fond of being groomed but they were way overdue. When I arrived I was told it’d be just a minute for the groomer to come out and go over what I wanted for my two dogs so I went over and sat on the bench they have in the lobby. Almost immediately Kurt came out and greeted me. He sat next to me on the bench and my dogs surprisingly took to him immediately! Even my scaredy cat, Rue. He went over how I wanted them groomed and carried them both back. Less than three hours later he called and said they were ready. I couldn’t be happier with how they look. Kurt came out and made sure I was happy with their cuts. He said Rue was great even though I warned him that she hates her nails being cut and tail being touched. I was very impressed by Kurt’s friendliness and professionalism. You can tell he loves what he does. I highly recommend him!

This place sucks! I went for my first time and they were totally unprofessional and rude. I called and made an appointment on a Friday and they scheduled me for the following Monday. I went in and told them I had an appointment and they looked at me like if I was stupid and told me I wasn’t on the list. I told them I called and talked to some guy they were just like «are u sure u called or did u want to make an appt. » but once they cleared their desk they found that they wrote my appt. on a post it note underneath all the papers. Like really? wasted my gas and time going in that day just to have them make me look stupid! Some female worker with orangey/​brown hair and front bangs gave me the most dirtiest look ever. Like if I didn’t belong there and was just speaking to me if I didn’t understand a word they were saying! So uncool and unprofessional. I wish I saw her name tag but I didn’t.
So then they scheduled me for the next Monday and they were still kinda weird better than before but still weird to me. They recommended for my cat to get this special shampoo to help with shedding. the cat groomer told me it’ll get rid of his shedding for a month and that was such BS. my cat is STILL shedding maybe even more than before! The prices are good not gonna lie but not going to come here again. They’re not with my money at all.

This place I do not recommend for anyone first time I took my dog there they cut his tail end so short he dragged around on his bottom for a few days. His regular place closed i made the mi
stake to take him back this time for full service they allowed to much water in his ears they became infected had to take him to the vet he needed a pain shot meds and follow-​up treatment after calling bath & furry they made it very difficult for me and made me feel as if I was being interrogated after explaining to them everything that
happened. they made me
explain it again to another person after a long time I convince them other give me some money for his bill they gave me $ 60 which I paided for his service there which is the not even half of the Vet bill they went on to say if you needed any more medical treatment that that’s all they were giving me. They were rude an did not show any compassion for my dog. No stars for this place. Stay away

I have been bringing Dodger and Buster here since they opened. I have always been a happy customer because they do an AMAZING job. Macie and Carrie are the beat groomers hands down. They make my puppies look so good. I will continue to bring my dogs here. I highly recommend it!

I have been here twice so far and both times have been very happy with their service and how well my dogs look after their grooming session. I love the complimentary bows and bandanna on my dogs that they always put on (see pic).
I appreciate how they charge by weight and not by breed. It is the most fair way to charge in my opinion. I have three Yorkies and the cost has been $ 35 each for the first time I bring them and $ 30 each after that. I hope it remains $ 30 each from now own.
They take about 2 – 3 hours to groom and I like how they call you 20 minutes before they are finished so you can be on your way.
Most importantly my dogs seem to have been treated well and seem happy when I pick them up. So far, I am very satisfied and will definitely be back!

I brought my Maltese Frenchie here. They did an amazing job! Normally i just take my dog for a haircut (ear cleaning and nail clipping is included) but Macy the shop owner asked me if I was willing to try something new with my baby girl and i was all for it. Not only did they give her a haircut but they dyed her ears, tail, and little booties hot pink. She looked so adorable! They completely transformed her into the sassy little dog she is.
I also have a Chihuahua, Eevee. I had an emergency once her nails were too long and the nail on her thumb was dangling i was scared to clip it because she would cry when i touched her paw so I called the shop to see if i could bring her in and they told me i didn’t need an appointment for nail clippings. I rushed over their and they took care of it. I’ve gone to other pet groomers for my chihuahuas nail clippings and i left completely shocked at how they were treating my dog IN MY PRESENCE! At Bath & Furry Works they handled her VERY gently! They do not disappoint. Lastly, Macy told me she noticed my chihuahuas ears were a little dry so she suggested a skin cream from burts and bee’s that they had in stock so i got it and her ears have been healthy ever since. They really care about your pets here and they show it too. I love BFW! (=

I highly recommend Macey. She has been consistently grooming our dogs for three years. By far the best service and price.

I brought my poodle here last week. The facility has a lot of dog clothes and toys and treats you can purchase. I thought that was nice.
The prices are very reasonable. They go by weight, rather than most places they charge for the breed of the dog which doesn’t make sense.
Macy was my groomer. She did a wonderful job. They used the bright white shampoo and My dog came out looking extra clean and fluffy. I will definitely come back!

First visit with my yorkie Sophie they did a great job and not overpriced the store looked clean and well organized. There is lots of service options to choose from.

My husband and I brought our Siberian Husky to Bath & Furry works a few times.
We came on a random week day, and for weekends we made an appointment. They were busy but took the time to listen to what we wanted best for our husky. He needed a bath, furminator and all the little stuff that came with the bath package.
We were told he will be ready in a few hrs. Fast forward to a few hours, our dog came out fresh with a new coat! Well, at least it seemed like it. They furminated him so well that he looked so good! Macy also added a bandana, which made him look so cute!
Bath and Furry Works recommends products and sells them on the spot as well as pet supplies and snacks.

Brought two of my dogs here, both tea cup Yorkies. Andrea groomed both dogs and she did an awesome job! only $ 30 per dog since they’re so small. I highly recommend this place as they offer a discount card, once the tenth box has been stamped a 10% discount is redeemed!

I am tried lots of different places in Covina to get my dog groomed, Isaac at this place was able to handle my dog as he is a little aggressive when getting a bath… Thanks for the great job!!!

Love this shop! I have a toy poodle so grooming can get pricey and finding a good groomer and pet lover was hard to find I went to many other shops before finding bath and furry works so happy I found! There prices are great and there work is amazing and always excited to see how piggy looks! They have fun hair colors and nail polish! I moved to la and I make the drive it’s totally worth it:-) thanks! you guys are awesome! :-)

Have been taking our miniature schnauzer to Macy for grooming for the past year. They always do a great job, keeping him smelling nice and looking handsome. Everyone is super friendly and professional. Love them!

Brought my Japanese Akita (Okami) and my bf’s husky (Yuki) here for a bath and grooming so that they could be pretty and smell nice for the new year. We called a whole bunch of other places and got estimates for their grooming services and everything was over $ 65 sorry but we’re definitely not balling enough to be spending $ 100+ on our dogs :(
West Covina was a bit of a drive for us, but it was totally worth it. The employees at Bath & Furry Works were super friendly and accommodating — they recommended that we do the de-​shedding for both dogs and gave them that extra brushing to get all of their fur out. It took around three hours for both of our dogs to finish their grooming appointment and I’m confident that they did a great job because of how happy my two dogs were when I picked them up. They felt beautiful and smelled so good too!
The salon was located in a large shopping plaza with a ton of convenient parking. It was very clean, they had a cute bird behind the counter and a lot of interesting treatments that you can give your dog like facials, manicures, temporary hair color and stencil tattoos. We’ll definitely be coming back for more washes.

I really liked the first experience we had here. My babydog looked awesome but when I brought her back I had a family member pick her up and they didn’t check her but when I got home I saw a huge gash on her snout. What ticked me off was they didn’t even call to tell me. That sucked.

This should be a Zero star review.
Took my dog for a haircut and wash, they cut open his leg with the clippers called me and told me he was bleeding profusely. (I understand accidents happen, that’s not the problem with this company.) they took the dog to the vet to get stitched up, they totally penny pinched the vet bills WHEN IT WAS THEIR MISTAKE. They neglected to get the cone collar, so my dog wouldn’t pick at the wound (that was a terrible move on their part). They completely dropped the ball on this one and I wouldn’t recommend anyone bring their pet to a company that’s going to make the worst mistake possible and not take care of it in a proper fashion. The vet also was terrible, they should be able to be Unilocaled at the same time, but obviously if your dog gets cut they’ll take him to the same vet. The leg wound was terribly bandaged and was coming off. They also neglected to get the dog the recommended pain killers.
On top of everything the hair cut was free, but they didn’t wash him and if I wanted him washed I’d have to pay $ 30 when his leg heals. What kind of bs is that ?
I understand this isn’t a common occurrence but if you love your dog you don’t want it to be put through what my dog went through. They’re extremely expensive with their services and yet they cheap out on the medical bills.
Poor business and I wish I could sue but I don’t have the time or patience for court dates.

Brought my dog for wash and groom. Price was ridiculously expensive. For them to cuty dogs hair, and all the extra knots, To trim, style, and fluff was an extra 10. Since it was just 10 dollars more I went ahead with the 60 dollars. Few hours later I came to pick up my pooch. We were asked to pay before they brought out my dog. And when they brought out my dog she wad completely shaved. What was the purpose of charging me 60 for a full body shave? Also, this is my 4^th time coming here and they keep on raising the price. 35−40−50 and today was 60. My dog comes in the same condition each visit. Last time I’m coming back.
–1 star for raising a price on a 7lb small dog (3 times)
–2 stars for charging me 60 dollars for a full body shave. With no groom or fluff what so ever.
–1 star for having me pay before even seeing my dog’s shave
Again never coming back. I have had great results with
Little Paws in the same plaza of Marukai market just south of Azusa (about 2 – 3 miles away)