The Fence Authority

I met with one of the sales representatives for this coming last year for a fencing project at one of my communities (I manage several condominium and HOA communities in Delaware and Pennsylvania). Unfortunately, the pricing they submitted was much higher than that of their competitors so the community Board voted and chose to go with a different contractor.
Every year I have fence projects to do and we always price out all of our large projects to at least three companies in order to ensure we get fair pricing and the best service possible for our communities.
This year I again met with the same sales representative from The Fence Authority. We met on the property and the fence representative saw that we had replaced the area of fencing last year and asked «We did that replacement, right?» to which I responded that unfortunately no, we had gone with another vendor. The representative then asked if we were satisfied with the work and I responded that we were.
As we walked over to the area of fencing we are getting ready to replace I explained that we need pricing for both 5′ and 6′ tall fencing because we aren’t 100% sure which size we want to go with and the difference in price might be the deciding factor. The representative then responded that he’d give me 5′ pricing to which I responded that we really need both prices for comparison. At that point the representative informed me he was only going to give me pricing on the 5′ fencing because «it’s not his job just to price things for me» since he «isn’t going to get the job anyway». I responded that I was sensing an attitude from him to which he again said «well I’m not going to get the job anyway».
At that point it was obvious the representative was copping an attitude and I explained that we might as well call it a day. As we walked back to our vehicles (I had driven an hour to meet the representative on site) I explained that he’ll never get the business if he doesn’t submit pricing.
Anyone who behaves like that certainly shouldn’t get an opportunity for our business.
It’s 100% common practice to get three prices on all large capital projects and I use that same approach on my personal repairs to my house and recommend the same to all my friends.
I’ll never allow this company to provide a proposal for any of my properties again. TERRRIBLE!