Pillar To Post Home Inspectors

DO NOT USE THIS COMPANY! If I could give them zero rating I would. We lived in SC and were buying in Lawrenceburg. Based on our realtor’s recommendation we used Pillar to Post for our home inspection. We paid $ 600 for one of their more thorough inspections with thermal and all the bells and whistles because we weren’t in town and the house had been vacant for 5 months.
The night before the inspection was scheduled the inspector, Jim Kidd, called and wanted to reschedule to a later time. We explained that we couldn’t as we were having a family member meet him and that wouldn’t work with his work schedule. He said not a problem but based on the absolutely pitiful inspection it obviously was a problem.
The day we moved in it was obvious the master bathtub had not even been turned on, when I turned the handles to clean it, air then brown water came out of the faucet and within 10 seconds water was running out from under the handles. There was an obvious leak and water damage under the kitchen sink from the garbage disposal. Water pours in from under our garage door every time it rains. The dryer vent wasn’t hooked up properly and was rigged with duct tape and plumbers putty. We have a 5 bedroom, 3 ½ bath home with a finished basement and he was done with his inspection in less than 3 hours, I should’ve known it was going to be poorly done.
We immediately called Pillar to Post and asked to speak to someone other than our inspector. The owner, Terry Yaeger, called us back the next day. He then spoke to his inspector called us 2 days later and told my husband that this is why they have a disclaimer. Nothing is guaranteed. Well, why even use them? We could’ve saved our money and just rolled the dice. Since this all happened in June, our furnace went out. The repairman took the furnace face off and immediately found where there had been an obvious leak that had been rusting for years and a piece on the motor that was glued. Now our warranty company won’t pay the claim because of the tampering. If it would have been noted in the inspection we would have had this addressed before the purchase.
Our realtor has since had other complaints and no longer uses them.

We were on the receiving end of a home inspection by pillar to post. They reported a bad attic fan. The fan had been replaced two weeks earlier and was a functioning fine. The inspector didn’t seem to understand it was controlled by a thermostat.
The inspector reported leaking pipes which there were none but we had to have a plumber out to inspect and document they were fine.
The whole report was skewed to make it sound like the house was falling apart. Which it clearly is not. We even had a contractor laugh when we told him who did the inspection, said it was his second call out in a week and both were nonsense.
Avoid these guys at all costs!

Terrible Company!
I have bought and sold a LOT of homes, and have never experienced a shabbier operation than this company. They provide OPINIONS rather than find and locate any problems with a home. Old homes are that, old, but worth preserving. These characters think West Chester is heaven… and if homes do not fit in that box, they destroy deals.
Avoid the headaches… hire a home inspection company that sees a house as it is and doesn’t scare buyers away!

STOP … STOP … STOP
Read this before allowing your realtor to recommend this company as your home inspector.
We have had two separate experiences with Pillar to Post — West Chester. In both cases this company reported erroneous issues which ultimately cost the home owner money for repairs that weren’t necessary.
Do your own research and find a home inspector that has experience in the building trade.

Pillar to Post — RIP OFF !!!
I am giving this company 1 star because you cannot give 0! I paid for the extra service of having the house inspected for pests. No one looked for pests, but I moved into a home that had lots of mice and it wasn’t too hard to find where they were coming in! But it was no fun to pay for and set traps. But even better is the fact that the deck wasn’t up to code, the gutters were all rusted, the downspouts were either not attached to the house or were full of so much debris that water just backed up. The «new roof» that the «professional inspector» confirmed as new and in good shape was in fact barely attached low quality shingles nailed over old worn out roofing.
This guy was supposed to do a three hour inspection, but only took an hour and a half, never looked at the roof and clearly didn’t know what he was doing. I have spent a few thousand dollars to fix things that the previous owners hid, but w professional should have been able to identify easily.
And of course this disreputable company has not responded to my inquiry to speak to someone about the terrible job they did.
The home inspection thing is a joke we all know that, but Pillar to Post is the WORST!