LaBellaSposaPhilly, Inc

Please be extremely cautious when booking this company and make sure you get a trial done BEFORE sending your deposit. I made the mistake of booking this company solely on their reviews and FB posts.
A few months after I sent my deposit, I scheduled a trial to meet with the owner, hair stylist, and makeup artist. My sister and I arrived at the makeup artist house to find out that the hairstylist was sick and did not show up. The owner had a no care attitude. Nobody called to inform me that the hair stylist was unable to make the appointment and there was no replacement sent. I would have rescheduled the entire thing if somebody would have had the courtesy to call me.
The makeup artist was not a professional and more of a hobbyist. The makeup took about 2 hours to complete and she really didn’t know how to apply the makeup for my face shape. The type of makeup used was mostly Elf which is from Target — not professional grade makeup at all. She was nice but nice doesn’t cut it for me on my special day.
The follow up with the owner was unprofessional. Instead of apologizing or admitting to the faults, she put the blame on my sister and I or made excuses for her actions. I also found out that the day of my wedding their entire team was booked for other events and they basically have no backup plan.
I would stay far away from this company especially if you’re from NE Philly because «women from the northeast seem to be an entire different caliber than we are a custom to»
Stay far away from this company and the owner Nicole. Extremely unprofessional. Will not admit their wrong doings and will put the blame on the customer. Not only will they harrass you with horrible, unprofessional, demeaning emails but they will go to even deeper by posting your personal information on their FB business page.
Instead of learning from a negative review, they acted as an immature, temper tantrum throwing, little child.
BE VERY CAREFUL AND I WOULD ADVISE ANYBODY TO STAY FAR AWAY
In response to the vendors reply: at the time all this happened the company had my deposit which was payment for my trial and day of services so I was a paying customer and received nothing free. Yes I was late but I did try calling the makeup artist to inform her but she did not answer. No I’m not a vendor as I have another professional team doing my hair and makeup and I do not even work in the industry. After the fiasco I was going to just move on but after seeing my photos on their fb page I decided to email the company and leave an honest review of my experience. The company responded very unprofessionally and threatened to sue me if I did not remove my review. They even went as far as changing their fb business page to my home address and my sister photo and even went to extremes of name calling on their business page which I have proof of all of this. Instead of taking my one negative review out of their 75+ positive reviews (which I honestly think is family/​friends of the owner), they went to a very unprofessional and illegal level. I have nothing to hide and I am an open book, I have all their emails and fb changes to prove all this so if you have questions just contact me.