Citizens Bank

If you resent being nickeled and dimed stay away from these crooks. They set up my on line accounts in such a way that it was too easy to pull money out from my underfunded account when there was ample money in my other to pay the bills and from which I intended to draw from. $ 37 penalty. Next month they did it on two automatic payments. $ 74 charge.
Finally I realized the institutions I was paying had not been informed that I had started a new account and were using my old account to draw from. Citizens never bothered to tell me. They just kept assessing charges. Despite the fact that I went in there to meet with them to change it.
I have now drawn my money out (over $ 14,000) and will go elsewhere. Don’t trust them to do the right thing.

I read over the last couple of years, our government seems to be cracking down on ridiculous chsrges by credit card companies and banks. Hopefully their efforts will continue. Unfortunately Citizens Bank doesn’t get it. In my opinion they are only creating bad will, when to my surprise, I went to cash a check that was paid on Citizens Bank and because I did not have an account there, I was charged $ 7.00 for each check I cashed. How ridiculous. Even if I had an account there, for me to cash a check, they would have checked the account the check was drawn on to see if sufficient funds. Ming boggling.