STS Tire & Auto Centers

Left my car here for 3 hours for a regular oil change told them I needed it by a certain time. Had to wait 45 more minutes for them to do a crappy job. Nor did they shut off the maintenance light.

Currently sitting in their uncomfortable chairs for the past 2.5 hours… I called yesterday for a new tire and told them what time id be here… when I arrived they said it «wouldn’t be long»…1.5 hours later they said they «just looked at it and I need two tire»…and over an hour since then I am STILL waiting here… pretty sure I didn’t need the extra tire and the wait time was out of control… don’t go here if you have anything better to do with three hours of your time:)

i have been using STS for the occasional tires over the years with no issues. I recently paid them a visit bc my dealership suggested i have new tires put on my truck after my recent service.
My dealership quoted me 1800 plus tax for new tires along with another 250 to change some bulbs. Vinny and his crew were very fair and honest when it came to the price in having the work done.
I left STS today extremely satisfied and paid hundreds less than my dealership had originally quoted me.
I agree with the other reviewers that i would go to my dealership for any engine work.

I’ve been going to STS for more than 25yrs, and have been very satisfied with the service I’ve received. I’ve had used cars and finally new cars. I know Vinny, the manager, will listen and honestly advise me on what my car needs. ive had all kinds of tune ups, tires oil changes.etc. I have confidence now, u can’t buy that…

Surprised by the two harsh reviews that were given, as my experience was just fine.
Stopped in for an oil change and tire rotation. I had a coupon for $ 23 that they accepted with no issues. The waiting area is typical of a car service waiting area. Showing up on a weekend, I expected to wait for over an hour for my car (which I did), although the manager estimated 45 minutes. To make a long story short, the tires were rotated and the oil was changed and I went my merry way. No unnecessary ‘upsell’ which adds to credibility in my opinion. And the staff is polite and professional. Once you’re finished, there are a lot of great places up the block on Bloomfield Avenue to grab lunch or coffee.

My experiences with STS have always been positive. To me, Vinny, the manager, is an up front and honest guy whose priority, unlike those in many service centers, is doing what’s best for the customer. At the end of the day, that’s also good for STS because I trust them and continue to use them.
I go to STS for maintenance: oil changes, new tires, new batteries, etc. For the more involved mechanical work, I normally take my car to the dealer I purchased it from. That’s not to say that they can’t handle some of it, but sometimes I prefer manufacturer support. Having new head gaskets put in my Subaru, for example, was something that I preferred that Subaru handle and Vinny admitted they don’t do that level of engine work either.
Some highlights of my positive experiences with this location would be over a battery I bought a few years ago. As it turned out, the battery started leaking and it corroded some of the paint in my engine bay. Vinny/​STS honored their warranty and did a great job cleaning up and sealing the area that had been damaged by the leaking battery.
I also purchased a set of tires from them in 2011, and they’re still in great shape and a free rotation comes with every oil change.

My wife and I have been using this STS location for years. Vinny always gives us an honest opinion and we feel completely comfortable. Quick and reliable service! Just had my wife’s inspection done and I will be going back this month for new tires.

These guys suck – especially if you’re a woman. I will never go here again. I went in for a flat tire and they said my brake sensor was lit on the dashboard and they were required to check the brakes out. I told them the sensor was just on the fritz but that the brakes were fine, brand new even, and that the mechanic just installed the sensor incorrectly. I said, if you can reattach the sensor wires (something another mechanic had done to help me pass inspection after the sensor failed two days after the new brake job), do it, if not, just install my new tires. Four hours later – as I sat in the waiting area, available to consult – Dennis presented me with this huge bill for brand new brakes. I go, «so wait, you replaced perfectly good brakes without asking me?» and he just goes, «yes» and stares blankly at me. What was my recourse? I hate these jerks. I hope they go out of business. I work at the airport down the street and I’ve told every pilot and flight school about how crappy this place is.
Also, the new brake sensor went out about a week later. Apparently Bendix brake sensors need to be recalled.