Kohl’s

Marsha helped me today and she was hands down amazing !! Best customer service I had ever she is so attentive and helpful she goes above and beyond… She treats you like family and I will be a long time customer just because of her thank you Marsha !!

I had a $ 30 dollar kohls cash, used 25.00. Came back two days later to use the 5.00, but the casher took the pin number, basically ripping me off for the 5.0p
Store personnel need to be trained better

I usually don’t mind shopping for kids clothes at Kohls, but my most recent trip to the orchard lake Kohls left me extremely annoyed. I had gotten a 10 $ off coupon in the mail, so I though I’d swing by and get the girls something from the clearance rack. Well, after digging through the clearance rack for an hour or so, we found something that would be useful for my oldest. Except, when I went to check out the cashier informed me that my coupon had already been redeemed that morning. What? I told her that couldn’t be right because we just got here and haven’t paid with the coupon yet. Well. She wasn’t interested in figuring it out and they didn’t credit me the $ 10. I was really annoyed because the ONLY reason I came in at all was to use the $ 10 coupon. What a waste of time.

HORRIBLE experience with their credit department. Make sure you watch them closely!!! They are crooks. I paid off entire bill of an entire $ 61 (lol) in Nov. Come December they allege that I only paid the minimum and slap me with a $ 25 late fee. Vi speak to the apathetic credit reps all the way in Phillipines (thanks to outsourcing) and the say that it’s MY FAULT. Smh. Don’t trust kohls!!!

Was looking for a reasonable priced digital watch. Was greeted promptly. Great selection. Coupons worked. In and out in 10 minutes. Will go back to look around the store.

Perhaps this location has changed a bit, as I found it to be by far the best kohls I’ve ever been to. There are two kohls near my house (7 — middlebelt) and (haggerty 8) and they can’t hold a candle to this store. Clean, well organized, spacious areas to look through racks, far better selection of clothing, friendly service… Everything I look for in a shopping experience. I will drive the extra distance to visit this store.

4 stars for a Kohls. Good variety, small maternity section though. But at least they have something of everything. Most people are pretty friendly. Sales are not as good as I remember though.

Kohl’s is a store everyone else but me has considerable luck with. Ladies in the office find the cutest shirts and steals on shoes, whereas I rarely seem to find the swishy circle skirts, pretty office tops, or accessories they do. They crow about Kohl’s as a mecca for fashion and I seem to end up in the dungeons.
That said, Kohl’s is a bit of an experience in its own right. A fully fledged discount department store, it fills the niche between Target and TJ Maxx or Macy’s. Several celebrity lines from Jennifer Lopez, Lauren Conrad, and Vera Wang round out the bulk of their juniors and on-​trend offerings, while they carry a large range of conservative or «adult» lines that I associate with lounging on a gold course somewhere. Kohl’s also now carries Rock and Republic jeans (which nosedived in quality when they acquired them), Candie’s, and a teen section that looks like a Crayola factory exploded beside the Muppets and came up with some really strange attire.
Name a department aside from automotive and they probably have it: shoes, housewares, toddlers, home goods, electronics, beauty, jewelry. The shoe section is a wreck most of the time, lots of mismatched shoes and boxes falling apart from being gone through. The housewares section, by comparison, is usually immaculate. I don’t even bother with the junior’s wear because the racks are so full. This Kohl’s is usually better kept than other stores in the area but the fitting rooms need their own dedicated staff.
1. For security — I feel like none of these rooms are being checked, and anyone could get away with anything in there. I suspect shoplifting is common.
2. For cleanliness — They’re a wreck, especially anywhere teenagers get near. Common to find 10 – 20 items thrown about by someone who couldn’t exercise common courtesy to put them away.
Don’t expect to pay the price on the label unless it’s clearance. Many sales are time dependent, and early bird/​night owls get even greater discounts. If you aren’t using a coupon or a Kohl’s charge card to get a discount, you shouldn’t be purchasing it. The website also doubles up on sales. If you are a regular, definitely consider signing up for their coupons or piggybacking on someone who has. Their generous returns policy often allows for price changes if you find something at a lower price after you purchased it within certain time frames.

So, Kohl’s is to me what TJ Maxx is to so many of you… great finds, low prices, and unique gifts. The majority of the store is nearly always on sale, and if it’s not on sale, you can almost always find a coupon in the Sunday paper.
From candles, to paintings, to makeup, to clothing, to electronics, there’s not much that Kohl’s doesn’t have. This location is well-​staffed so the lines are usually pretty short. Also, it’s well-​maintained– translation, easy to browse and shop, and there’s no ruffling through piles or racks.
Great store!

So my lady called this Kohl’s on our way there to find a specific style and size shoe for me. They said they didn’t even have that shoe, which was kind of irritating because I happened to stop in a different Kohl’s location a few days before and found one associate who was reluctantly helpful, but helpful nonetheless and she informed us that this location had my shoe (we even had the item number and color). When we arrived we found what we were looking for quite quickly and in the correct size. No help from the staff. The place is a mess and it seems like they have some weird lazy, zombie staff. Getting rung up is generally a nightmare at any kohl’s, so going at off peak times is a good idea. Check this place out if you have the patience to deal with it. Always good sales and clearance on items from clothing to house and kitchen ware. Good luck.