Bob’s Main Street Auto & Towing

We were out for a «Sunday Drive,» only a couple of hundred miles (not at all unusual for us). We were halfway, coming out of Port Washington on WI-​33 westbound. Just past Newburg the car died. Alternator. Called AAA, and 45 minutes later came Bob and Mrs. Bob to tow us in to their shop. We would have to stay overnight. They recommended the AmericInn and provided us with a free loaner car to get there (all we had to do was return it with a full tank). The AmericInn was fine. Monday morning they called with an estimate to fix the car, a little spendy but not out of line to replace an alternator on a car where the front axle has to be removed. We got the call to come pick up the car a little after lunch, paid the bill, and went happily home. Car’s running great!

Its Christmas Eve and we found ourselves stranded along the road with a dead engine and a car full of presents. Every car towing, repair, and rental place we called was closed for the holiday. We called Volkswagen roadside assistance and they arranged for Bob’s to come pick us up. We found out once the tow was arranged that Bob’s also does rentals. So they picked us up, found us a rental (when everyone else was all out of inventory), and got us on our way. They even dropped off the car at the dealer. Friendly, reasonable people, who helped us get on our way. Not over-​priced either.

Earlier this year I took my Honda to Bob’s Main Street Auto because my dome light was acting up and I thought my battery needed changing, they charged me $ 245 for the battery, the dome light and the electrical inspection. Two weeks later the dome light was out again so I took it back and they gave me a new bulb. Two weeks later the thing had blown again. I called them and they said they would have to bring down the roof panel. I told them I would be taking the car to Honda to have them look at it, they said they would clean the connections for me. I went to get the car and so far so good.
Last week I took my Honda to them for brakes. They told me the front brakes needed cleaning but the back needed new pads. They told me the good news was that the rotters did not need resurfacing. They then quoted $ 490.00 before taxes and fees. I called the Honda dealership and they quoted under $ 200. I had Honda do the brake service to the front brakes, change the rear brake pads and change my wiper blade inserts. With tax and fees included I paid $ 232!!!
If you own a Honda stay away from Bob’s. They will charge you more than double. Maybe they think Honda owners are made of money.
I am giving them one star because they gave me a ride home and back to the shop BUT I will NEVER go there again