Applebee’s

Waited 8 to 10 minutes for a server, the food was good but the potatoes were cold. Not a great experience.

Came in at 8:10 on a Saturday. Staff everywhere (but in our section) restaurant about 35% full. Waited for 20 minutes for someone to come take our drink order, but no one ever came. I loudly announced, «do you want to go?», «let’s go», and other such iterations for about 5 minutes within earshot of the hostesses who were too busy chatting with one another to notice, then walked out. I don’t think a single member of the staff noticed us leaving. I won’t be back and will advise others not to waste money on a place that apparently is too busy doing other things to bother earning it.

This has to be the coldest Applebee’s temperature wise that I’ve ever been in. It wasn’t a super hot day outside but we all commented on how arctic cold the place was when we entered on a July afternoon for lunch. The wait staff was friendly and we overheard an older blonde singing as she worked. The first thing that brought the star rating down was the dirty menu. I couldn’t open a couple pages without force because the menu was caked in food particles. Gross. The food was typical Applebee’s but the four cheese mac I ordered tasted cheeseless. Even with stirring it just had No flavor. The Blt was actually super good though. The resteraunt was clean but our group of 6 had to sit in the bar area. I asked if we could be seated elsewhere as 4 were children and the wait staff said they only had small booths up top. Maybe they do need to make more family friendly seating away from the bar.

No wait for table, but server was hardly seen. He was nice and apologized for taking so long said he was busy. Did not come by for refills till we were all done with food… it was just ok.

Up grading to a 4 star. Got my steak dinner over cooked. Told Andy our waiter who apologized and offered to get it remade. Manager stepped in and the entire feel for the staff changed. I could tell Andy wanted to provide us with a great experience and is a newer Assiocate.

Where to begin. Went with my father for a quick lunch (not my choice). Not even greeted upon arrival, even though the staff and manager were talking near by. Tables were dirty and waitstaff was lazy. The food order was wrong and they were not busy. The whole building felt neglected, dust on every surface.

We visited Applebee’s tonight. I’ve eaten here in the past with good results. They have changed their menu to tiny portions at moderately high prices. Their $ 9.00 brisket nachos were the smallest most overpriced nachos I’ve ever had. Their pretzel appetizer was also really small. Their chips and salsa was straight up insanely small, so small it was actually funny. It gave the table something to joke about for 5 minutes.
Service was just okay.
Scratch this one off the list of places to eat.
Next.

This Applebee’s is one of the better I have been to. The food is not great but I have not had a bad meal there. The item I usually have is a burger and it is as good as any in West Bend. So if you are looking for a good meal with good service this Applebee’s is a solid choice at an affordable price.

Applebee’s used to be good. They have changed their menu to smaller portions and lower quality from what I remember. Service was fine and they have the same ol’ Applebee’s interior which is basic «chain-​sports-​bar» style.
The quality of meal for the money is not a good value. We actually went here twice last year and we had equally poor food both times. We won’t be going back.
Perkins is right down the road and we did much better there.