Animal Wellness Centre of Wesley Chapel

Our cat was bitten by a dog on his stomach, we called ahead at AWC and when we arrived we were greeted with such attention and care for my pet. As soon as we walked in Dr. Hong was ready to help our cat with emergency surgery. The Vet Tech was very caring and assisted with the surgery while the Doctor sewed him up. We were given pain and antibiotic meds and took Chewbacca home. He healed well, and every three days we brought him back for several recheck appointments so Dr. Hong could clean out the wound and keep a close eye on it.
I have to say I was impressed! We had never been there, and the level of care we experienced was beyond what I expected, and it didn’t cost a fortune!
We are now regular clients for all of our furry kids! :)))
SIX STARS!!! ******

Please do NOT take your pet here!!! Worst experience EVER!!! I went in for an emergency check up for my female cat. I explained her scenario in vivid detail. During the first few moments, everything was as you would expect, checked in, waited for my turn, then into the room. A young lady escorted me into the room. She did part of her routine. She checked the weight of my cat and that was it. No questions or anything. At that time someone came to do a «lunch in» with the rest of the staff so she was gone. The doctor came in, dr. Wong? He asked (to himself) if the assistant took her temp. (no she didn’t) so it was me to hold her down while he took her temp. Finally I am trying to explain to him the urgencies of why I am there. He proceeds to put me off and check everywhere but where the issues are. Right now his concern is my cat needs $ 40.00 worth of tooth paste and mouth wash… I wish I was joking. Again I proceed to announce our visit. (my cat has been crying out and squatting, trying to urinate but all that is coming out is literally tiny amounts of clear mucusy substance. In my opinion uti, but I don’t know that’s why i am at the vet). So he tries to say it has something to do with the back area. Again I said what I did before, probably the third time. I know it wasn’t «that area». But he is the vet not me. He goes on, hurts my cat! She is crying in pain to make sure she makes a scent, I kid you not!!! All so he can use this spray he is trying to sell. The. Tells me about the spray and how I can’t smell it anymore and they carry it. Then finally touches the glands to see if it’s a uti and that was it. Made me buy food for a redo lupus price and gives me meds that was t properly directed. Two weeks later I took her into a different doc that took very great care of her! Was very gentle, didn’t try to sell me anythin! And did an ultrasound on her instead of lodging things putting her in pain when not needed. Plus an assistant was always around and very loving. So to wrap this up, please do not bring your pet here unless you don’t mind them to suffer.

Sadly, I have to update my review and remove a few stars due to a horrific experience with this clinic. Since 2011 I have been bringing my three cats to Dr. Hong and he has been fairly efficient and kind when treating them. One of my cats has diabetes, and needs insulin shots twice a day. We were going on vacation and needed to board him, to make sure he got his shots regularly (anyone who has a diabetic pet knows how important it is). I thought he would be in good hands with the veterinarian’s office, as they had watched him previously had had not reported any issues.
The second time boarding was horrible. I called the morning we got back to see how my cat was doing, and the girl reported that he had been urinating all over himself, he had to be squished in the corner of the cage to get his shot (and couldn’t tell me what times he had gotten his shots), and by the way, they would absolutely not clean him. I came in to pick him up, expecting him to be stinky, wet and scared but I would have rather found that then to see blood on the bottom of the cage, and after inspecting him, I found his back claw had been ripped right out of his nail bed, quick and all (he didn’t even smell like urine. so what was that about? They said he hadn’t been bathed). Obviously, I was quite distraught… the tech in charge at the time was amazing, she was as shocked as we were and she made sure to call Dr. Hong right away. He insisted that he thought it was his own blood, since he had been scratched (so leave the cage dirty?). How long had he been sitting there in his own blood?
I spoke with Dr. Hong on the phone (he was at his second office) and he only said that I should give my cat antibiotics. He also wouldn’t comp the antibiotics, reason being «if your cat hadn’t been so upset, he wouldn’t have gotten hurt». SO, it was my diabetic cat’s fault that he lost his own claw. Found out later, the antibiotics were only $ 15…and it made me very upset, because I would have thought at the very least, since my cat was injured on their premises, under their watch they should have treated him (I signed a waiver that said if medical treatment was necessary, they would treat him).
I was forced to go to another veterinarian in the area to make sure he was ok and to get better advice on diabetes and how to best monitor him. The other vet actually spent a lot of time with us, and spent a lot of time getting to know our kitty and even said if he started to get upset and angry, they have special gloves they use to protect their arms.
In summary… If you have a cat that is special needs don’t board him here. They are more concerned with dogs than cats, and don’t keep appropriate records of medication administration.

Dr. Hong and his staff are great. For a veterinarian to open on Sundays for a few hours was a godsend. They are open Sundays from 9 – 1. Yesterday my mini pin mix was in pain and couldnt sleep the night before and I was desperate. Found out about Dr. Hong on Unilocal and decided to call at 11am, they close at 1pm. I explained what was going on and the assistant said to be there at 1pm. Dr. Hong took great care of my dog and he is already feeling bettter. I will definitely be changing veterinarians.

Dr Hong and his staff are wonderful. You can tell he cares and loves animals. His staff is very attentive and helpful. Rebecca and Kim are especially helpful.
If you are not able to go to the Wesley Chapel office there is another one in Tampa on Florida Avenue. Visit either if you want a vet that loves your pets like you do.
Thanks Dr Hong for being so great.

If you want your pet to be made healthy don’t take him/​her there. They are just awful! I don’t know how these people are in business. They mistreat the animals and just make them worst.