I came here hoping to be worked in sometime during the day. The person at the desk did give me one option for the entire day. Im in town for a work event so my schedule did not permit the time offered. I asked for times for the next two days and the times just didn’t work. I only wanted a pedicure which would take 30 minutes. In a 3 day span they could not accommodate me. I really find that hard to believe. It’s nice to know this salon is doing so well they can afford to turn customers away.
Staci S.
Classificação do local: 5 Redmond, WA
Went there this weekend to have my hair done for my wedding day! Hadn’t gotten a chance to do an updo practice, but I shows the stylist a picture of what I wanted and she did it perfectly! Excellent place! Wish I lived in wenatchee, I’d go all the time
Carol D.
Classificação do local: 2 Phoenix, AZ
Way too pricey. I was told at my 1st appointment if you are on the books with 3 appointments you get 20 percent off. I called to schedule 3 appointments and Brenda would only let me schedule 2, because that deal hadn’t started yet. I called to cancel an appointment and rescheduled and that person allowed me to schedule 3, but when I went in for my 2nd appointment I didn’t get the 20 percent off and I spent $ 276.00 there. So not sure when the 20 percent is supposed to start. My stylist Stacey is excellent, I don’t have a complaint about her at all. They don’t charge a tip but as expensive as this salon is you really do pay the tip! I am not going back and will be cancelling those 3 appointments.
Helen B.
Classificação do local: 5 Reno, NV
I’ve had massages, facials, manicures, pedicures, haircuts and hair color at Elements Salon & Spa in Wenatchee. Every appointment was on time and the staff was both professional, personable and efficient. My last haircut & color received rave reviews. The pedicures are among the best I have had. No annoying massage chairs, but a relaxing foot soak, massage(aaaahhhh!) and my feet not only feel wonderful but look wonderful. The facials are a must and the massages always get the knots out. This is a fabulous salon whether it is in Wenatchee or any other city.
M R.
Classificação do local: 2 Quincy, WA
I have been going to Elements for a number of years. Recently, I am sorry to say, the front desk service has severely declined. When the owner Valda was more involved the salon service was great! Recently her daughter in law Jen has taken over the management and it is not the same. Valda would come around and say hello to all the clients. Jen does not do this. Also you can no longer have them hold product for you without pre-paying, even for long valued customers. The stylists are still great, but again the total customer experience is lacking. This is such a shame. Wenatchee is known for its friendly local community. The way Elements is now being run I feel like I am in Manhatten without the quality. I hope this is not a reflection of financial problems for this Salon, as the stylists are outstanding.
Travis B.
Classificação do local: 5 Seattle, WA
I had a Essential Oil Treatment last week that was so uplifting and recharging! I love this place and will return everytime I am in Wenatche! The staff were so friendly and helpful! Thank you for making my visit Incredible!
George B.
Classificação do local: 5 Seattle, WA
I have been to a lot of salon and spas and have never been so impressed as I was yesterday at Elements. Valda Sarty is a wizard with essential oils and the staff is outstanding. I was incredibly loved and pampered all day. I watched as the regulars came and went and shared their lives with the professionals there. Each person sharing their own brand of love. Monica the hair guru is super darn cute and great with the scissors. Tanya is the most loving esthetician with hands and heart of an angel. I could rave about all of the staff and I am sure I will in future visits! I didn’t get my nails did but watched the magic as Jen was doing Kathy’s nails. The whole experience was A+. If you haven’t been there, treat yourself and go! Tell em George sent you… Not that it will get you any more than the special treatment they give everyone!
M D.
Classificação do local: 2 Lemon Grove, CA
Not impressed. It’s a nice location, very busy, but when you walk in and see the hair stations and nail stations, it doesn’t seem like a wellness spa that you would expect. We walked in and asked to make appointments for massages later in the day. The receptionist didn’t ask what kind or how long, she just told us to come back at 1pm. We arrived a few minutes early and were helped right away. We got changed and comfy robes and were told to soak our feet in hot soapy water for about 15 minutes. It was nice because we were together chatting but if I was alone, it would have been a long time to just sit there. The ladies then came in and got us and brought us to our separate rooms. I asked about a hot stone massage and she said«Oh we need advance notice for that, sorry» okay, no biggie. My massage lady talked the WHOLETIME. She was nice, but I wanted to go there and relax, not hear about her grand kids. I told her to put some pressure on my neck and she really didn’t. 45 minutes later it was done, I got dressed and went up front to pay for my and my mom’s massage. Then I sat. And waited. And waited. My Mom got 20 extra minutes for the same price! So I have no idea if mine was cut short or if she just got extra. Either way, not cool. She said her lady didn’t talk at all and she was so relaxed she fell asleep. I was jealous, naturally. The massage was nice, not amazing, but really unless I kept initiating conversation, I don’t think it’s appropriate for the massage ladies to just keep yammering on. Be quiet and let me relax. $ 75 for a 45 minute massage.
Ardith F.
Classificação do local: 3 Seattle, WA
It’s been almost a year, and I’m still a bit miffed– I had my hair done for a formal event, and I wanted loose barrel curls with lots of volume. I got lots of tight curls with no volume. In fact, I’m pretty sure my hair was sprayed flat on top where minimal back-combing had been tried. However, all the employees were very nice. The setting was a bit cramped for having a large group come in to get ready for an event, but overall, the experience was fine. Maybe I hadn’t really relayed my hope for ridiculous amount of volume– after all, I do have quite a mop.
Jill H.
Classificação do local: 2 Sammamish, WA
Wanted to spend a half a day at a Spa during a recent trip to Wenatchee. My hotel recommended Elements. Be warned — this is not a Day Spa, but rather a hair salon with services. I felt rushed and not pampered. The mani and pedi were good, but the facial was horrible. I found out that the facialist was not a registered esthetician, but only a cosmotologist. I would not recommend Elements.