Sara J Bernstein, MD

Every time I go to this office there is at least a 40 minute wait time. This last time I arrived for a simple breast exam with the nurse. After 40 mins I was told that she was still in a procedure with the Doctor and they only had one nurse. NOT MY PROBLEM! It is bad to run a business without providing an adequate number of staff to cover the arranged appointments. Although I like Dr Bernstein I will be looking for another Obgyn.

I had made an 11 am apt at this office, for which I arrived 10 minutes early. When I got there, they said there was some confusion and the appt wasnt at their office but a different one, they said they had an opening for the 10:50 appt and put me in there. I filled out extensive paperwork… and waited… and waited… and waited… I kept thinking after all this time it had to be soon…(I would have left earlier but was waiting for a consultation on a «bad» ultrasound that I had, and needed some answers) After an hour and 20 minutes, I asked how much longer and the dumbass at the front desk said with a smile… about 40 MINUTES!!! No apology, no nothing. BUT DID ASK IF i WANTED TO RESCHEDULE!!! AS IF! Had I been told in the beginning it would have been my choice to wait or not! I think sometimes Drs dont know what goes in their front office, but I found the entire experience disrespectful!1