Portrait Innovations

To be honest with you, we arrived early for our Christmas photos and had to wait almost 2 hours. Today we were 30 minutes late to our appointment and we were told we would have to wait and see if someone was late or there was a no-​show and order to be fit in. This place is not run sufficiently at all because we are waiting and no others have been taken in for photos. I will go someplace else next time

The worst experience ever! We waited longer than our appointment time. The picture session was very rushed; to the point all my pictures I had my head leaning to the back. They just tell you to sit and stand and that’s it!!! The prices are so high, I paid more than $ 250 for a couple of pictures with the disc. That only allows you to view them and order copies only thru them. To top it off, they said my pictures would be ready in an hour, WRONG!!! Went to pick them up, told me they will call me whenever they where ready. In which, I had to call the next day, because I never received a call at all. They told me my pictures where ready. I went to picked them up, got home to pictures missing from my packet and pictures from another girl session!!! Had to go back and return them. They just said they had technical difficulties. That there printer wasn’t working. Now, I don’t know how long it will take to get all my pictures!!! They never once apologize, only there same sentence «we will call you». Pure BS!!! How about a refund? Nope! Stay away from this place! I would of have got all my pictures and copyright for less then $ 150 at Picture People and they are timely with the appointments and don’t rush you! Plus, I get my printouts that same moment! STAY AWAY!!!

These ladies were so exceptionally kind!!! I took My daughter to get birthday pictures. My child was a little monster!!! I had dragged her child around all day. She was tired and hungry, and completely uncooperative. I thought it was futile to even try to get her pictures. They so kindly waited for my little girl to get «in the mood» which she really never did. However their persistence got some great shots, and I got what I came for. These people deserve a freaking medal!!! I will be coming back more often. Thank you so very much for efforts!!!

It’s great that business is good and it’s packed with customers, but don’t let it jeopardize the quality of the service. Totally bad job by the photographer! In a hurry to get us out the door which resulted in bad pictures. Not to mention our appointment time was changed without notice because of overbooking. Had to wait 1 ½ hour for our session. $ 400 package? no thank u!, smh!

The lady was do rude because I was 10 minutes late. I understand but she was so rude from the moment I got there. She didn’t even look like she liked kids. My daughter I think can sense her nasty attitude so she would not take pictures. I told the lady she does well taking pictures on my phone and she replies… «well its not the same thing». I went to picture people my daughter had no problems there they Were excellent service. I will never recommend that awful place.

Let me begin by explaining my low rating. I feel like businesses should uphold their promises!!! Read the rest of my review for more information!
I had an appointment for 1:10. When I checked in at 12:48 they told me to come back at 2:30 because they were behind
ARE YOU SERIOUS?!?
What is the point in scheduling an appointment if you are not going to uphold your time!
Although they say walking are welcome, I STRONGLY recommend you schedule an appointment! Because if they don’t honor appointments I’m SURE they are unable to adequately accommodate
walk-​ins

Ok so I’ve been to this location twice. It didn’t really blow my mind, but my goofy family got some funny out-​takes so I guess it was worth it.
I came in yesterday and both of their bathrooms were out of order… and flooded the floor. They had towels down, but there was a faint… odor. Blech.
No sitting fees so they make money on what they sell. And they will try to upsell their packages. But really do you need 10×13, (2) 5×7 and wallets of EVERY pose you like? I think not.

This new company in the portrait game is the closest your going to get to private photographer quality at wal-​mart or target prices. Don’t let their $ 9.95 special fool you. This is not cheap studio. They are at the top of their market quality wise higher than Studio-​one-​to-​one/​glamour shots, but priced to compete with wal-​mart. There are not fitting fees or minimum purchase either. You get the pictures same day, 15 minutes to about an hour depending on how busy it is. Would you rather have your kids picture taken on a table or in a studio room the size of a bedroom?
Don’t take your past experiences from other studios and expect the same run around here. When your photographer says to buy in the collections (3 sheets of a pose), do it. They are trying to get you a better deal, like they say. Not trying get the most of your money like you have come to expect. They don’t work on commission, so you should not feel pressured. If you do it is because you are too consumed by your misconceptions of value. If you spend more on your child’s outfit and on the pictures it is for, your priorities are in the wrong place.
The company is the same in every location, so you should have the same experience where ever you go. There are lots of props for the pictures and you are allowed to have a change of clothes. This does not mean to bring your closet with you. They do invite you to bring your own props. It definitely brings out the creativity in the photographer when they get to use something new and it makes the pictures even better when they are personalized to your child. If its for a special events don’t forget what is important, if its their birthday talk to the studio about you bringing a cake, if its first communion for God sakes remember your Bible and rosary, if its graduation seriously bring the cap and gown. You can’t see the event in your pictures if you don’t bring your props!
They expand their hours for the Christmas and Easter holidays. Which means they open on Mondays and expand their hours to about 7 am to 7 pm depending on demand. Do make appointments, they accept walk-​ins but as appointment times are available. They are not going to take a walk-​in ahead of an appointment, that is just rude and inconsiderate of the person who took the time to make an appointment.
The best tip I can give you is if you go the last week of October they have their Christmas set already up and you can get fun pictures in halloween costumes at the same sitting and save you a lot of time, money and unneeded frustration during the holidays.