Nasa Vision Center

I am so impressed with Nasa Vision. Everyone is so helpful and really interested in making sure that I am getting the service and prescription that is right for me. My boyfriend recommended Dr. Sommars to me after I moved here from Denver and I really didn’t expect to find doctors that I liked better than Highlands Ranch in Colorado.
Dr. Sommars and Dr. Thomas are wonderful and spend as much time as needed to make sure my contacts are perfect for me. I also really appreciate that they have weekend and evening hours for working patients. This is a great place to go for vision care. Great people and great service. They will really work with you to make sure you are happy with your glasses or contacts.

Just so-​so. The prescription that I was given for contacts was incorrect, the vision in my glasses has never been good. They say that they put coating on my lens and charged me for them but when I had another office examine them, guess what was not on the lens. Any time I have tried to talk with them about any of this or even just get my medical records, which by law they must release, I have been given the run around. The initial experience was nothing more than blah (only good thing I can say is they were more than happy to take my money) but the product I received from them was laughably bad. So if you’re looking for a C-​D grade doctor and even worse product than you’ve found the right place with Nasa.

This review is long overdue. About 2 years ago (new to the area), I made an appointment for a vision exam at this office, and saw Dr. Sommers. She was courteous and professional. After my exam, I was directed to the waiting area, and a technician (my term), came over to assist. I was rather taken aback, when she went off to select frames to show me (without inviting me to participate in the selection process). I’ve always been accustomed to the technician showing you the offerings, and then accompanying you as you look around. I have «very good insurance», but was literally shocked, that the «nothing special» frames were what I consider «outrageously priced» (after my insurance was calculated, my out-​the-​door cost was about $ 500). On the day I went in to pick up my glasses, I was unable while wearing them, to focus in one eye. When I told this same technician that this was the case, she condescendingly remarked that I needed to adjust them on my face. After attempting to wear them for a day or so, I went back to the office, and was seen by a male doctor, who immediately noted an error in my prescription. The glasses were sent back for correction. On the day I picked them up, the same technician at first avoided me, and then acted as if we were long lost buddies. She never apologized or acknowledged my prior concern that the glasses weren’t right. I will never go there again. Happily, I’ve found another OD with whom I’ve very satisfied.

Very disappointed. The staff and doctors are very nice and friendly (Tracey is wonderful) but I can’t wear my glasses. They won’t stay on plus I have bifocals and there is not enough correction for distance. I told them but they said there was nothing they could do so I spent over $ 400 for nothing.

I have been a patient of Dr. Sommers for more than 20 years and the care and service has always been outstanding! They have always sent an appointment reminder so I don’t forget when my scheduled appointment is. The frame selection is very good, with the latest styles. Dr. Sommers has gone above and beyond recently trying to get me into contacts that will take care of my near and far vision problems, including multiple office visits and contact fittings. Customer service is the key, and you will not find a nicer or more knowledgeable staff!

I’ve been a patient for the past 4 years or so This year when I called to confirm my appointment which was made a year in advance I discover that my appointment time was given to someone else. I guess they have enough business since they don’t have the courtesy to give their current patients a call before giving away their appointment time. I will spend my money elsewhere in the area from now on.
I’ve always liked their selection of eyewear but also have always felt they were a little pricy. It’s usually $ 400 to $ 500 out of pocket even with insurance. I’ve never had a complaint in the past but as a business owner myself i feel you earn a customers business and today they didn’t earn mine.