Extended Stay America – Houston – NASA

Some of the worst management i have ever seen in the hospitality industry. Not receptive at all to customers, and the manager is always hiding in her office refusing to speak to guests.

Ok so… You get what you pay for. That’s the nicest thing i can say. I paid $ 68/​nt on Hotwire so this spot wasn’t what I chose. We arrived and the front desk guy and housekeeper were talking but didn’t greet me right away, they chose to continue their conversation in Spanish. Check in process was easy. Shortly after, a lady who had just checked in, requested to check out bc her room smelled like smoke. Now I’m scared. Our room wasn’t all bad. The lamp didn’t work and then I realized it was unplugged. Plugged it in. ok good. Plugged the clock in… ok this doesnt work. I couldn’t turn the other lamp on bc the switch was totally removed. Ok whatever. Fully equipped kitchen but you have to request utensils and pots from the front desk. I guess there’s a point to that. The tub had a large part of porcelain missing. Ok. The rack above the tub was missing a handle. Like, it was completely ripped off the wall/​tile. I’m thinking, do these folks really not fix stuff? My huaband later told me he had to hold the toilet seat up to pee. That was funny but he didn’t find it funny. Maybe bc we were just that tired bc of all the 4^th of July festivities but we slept pretty good. Of course the beds aren’t high dollar quality but they weren’t brick hard either. Nice surrounding area with plenty of restaurants. I was told on the phone a mall was across the street. They lied. I would never stay here and pay the price they asked for online– $ 134/​nt. This place is seriously not worth anything more than. $ 40/​nt on non active weekends.

So, as I lay in bed harder than a rock with a husband choking to death due to the feather pillows. I think to myself, Thank God it was only $ 40 thru priceline. I would be seriously pissed off if we paid more than $ 40. I called the front desk and asked for cotton pillows, and I guess the assholes in management decided that it was a great experience to sleep with your head on a pile of dead chickens.
Our toilet seat and bath tub has paint bubbling and chipping off. The chair in the room is so dirty, we dare not sit on it without a body condom. We’re in a room with a kitchen, and we have not so much as a glass… Trying to figure that one out.
If you priceline it for under 50, its still better than a Motel 6
Stay at the LaQuinta next door, the beds are better and the rooms are clean