AMC Webster 12

The seats are comfortable, reserving seats is great, etc etc etc, but both the men’s and women’s restrooms are filthy! A male companion complained about the men’s room being just as bad, if not worse. There is usually a mess at peak times in the evenings, the stalls are full of clogged toilets and toilet paper strewn all over, it’s disgusting. The sinks are littered with used paper towels, trash cans overflowing, there is water everywhere. The customers are to blame, I know, they are either unsupervised children or adult swine but the staff should be checking every 15 – 25 minutes, maybe post someone in there. I have always been happy with the service at the ticket counter and refreshment stand but this is a major drawback for me unless I go early in the day.

This is one of the coolest movie theaters I have ever been to. When you buy tickets, you buy them for assigned seating because every chair is an amazingly comfortable recliner. These seats greatly reduce the number of people that can fit into one theater, and they make the ticket prices a little more more expensive than another theater, but they are well worth it. Make sure to buy your tickets ahead of time (I recommend Fandango for online purchases) because there’s no first come first served. Once a seat is picked, it’s gone.

Our favorite theater in Rochester. Love the new seats and renovations. The seat are so far apart that you feel like you are in a big living room.
The only down side is that it can be hard to get tickets last minute so you have to plan ahead. Because the seats are so large and spread out, there are fewer seats available per theater.

Pros:
*The reclining seats are AMAZING! They are so comfortable and roomy — you can stretch your legs and not feel like you are squished into a seat like many other theaters.
*I like the fact you get to choose your seats when you buy your tickets
*The theaters I have been in are usually very clean
*Smaller theater (to make room for the reclining seats) so you feel more comfortable and aren’t packed in like sardines
*Plenty of parking
*I think the prices are decent for a multiplex theater considering the comfort you are paying for
Cons:
*I have gone to early morning shows and the bathrooms are dirty already
*Some of the theaters aren’t very sound-​proof. There are certain theaters (usually the ones closest to the entrance) where if you are sitting in the back you can hear the footsteps of the people in the hallway or if you are watching a quieter movie you can sometimes hear loud booms and bangs from the movie playing next door to you

This was my first experience at this theater and I’m not going to go out of my way to come here again. The lobby was dirty, the concession stand was out of basic supplies (napkins), food was overpriced, and soda machine area was dirty. While the theater we were in was nice, it was cold and I wished I had a blanket. The ladies’ room was pretty gross, and the hand dryer that is supposed to ‘revolutionize’ hand driers, had mold growing in the bottom of it. Overall I am not impressed. Nice try AMC, but your game needs to be stepped back up again.

Like basically everyone in Roc, we LOVE the renovation to this theater. The comfy reclining seats are AMAZING and it honestly makes us want to go to the movies more often, now that they almost have the same level of comfort as our couch.
Because of these amazing seats (which are nicer & plusher than Regal Eastview’s & Pittsford Plaza’s — don’t let anyone try to trick you into believing otherwise) we are AMC Stubs members — even though we live downtown and we must pass several closer theaters on the drive up to Webster.
AMC Stubs requires us to pay $ 12/​year (or $ 9 if you get the membership when they’re running a discount) so that we can reserve our seats at this theater ahead of time at no charge online. You can have tickets sent to your phone so you can show your ticket’s QR code in passbook and there’s no printing them or waiting in line when you get there. You also get upgrades on popcorn (pay for a small, get a medium) with the Stubs account, as well as $ 10 off coupons that show up after you’ve spent a certain amount.
With the changes they’ve made at this theater we often buy movie tickets days in advance with friends and can guarantee we’ll all sit comfortably together for a prime Friday night timeslot.
The popularity of this theater is easy to see — opening weekend movies are often sold out days before online.
I feel bad that I’m not supporting more local enterprises, but this theater is so comfy that I almost don’t go anywhere else, unless I’m seeing super indie films at The Little or Pittsford Plaza.
We have already paid for our membership through 2016, so we’ll obviously be back…

This is my favorite movie theater. My son and I love to go here. Comfortable seats and we get to put the butter on the popcorn ourselves :)

The renovation of this theater complex was completed about two years ago but I never got over here for a movie until this past weekend. The power lazy boy recliners are sweet and the extra room is nice even at the added cost of a movie. I’m sure I would have been snoozing if I put it in full recline but given my glasses prescription I had to be in upright seating position to see the movie so no chance of a nap!
One downside was that I had some gift coupons and thus I had to go in person to redeem them — no option to do it on-​line or on the phone so I had to make two trips to insure I would have a seat for the movie I had selected a couple nights out…
A very nice concept — it is good to have this classier movie experience in town.

Very nice theater. Was here this last summer. Makes my second visit this time. Plan on coming back with kids

This theater has ruined me.
I will never see another movie anywhere.
I’ve been to megaplex’s before. I’ve been to independent. I’ve lived all over the USA.
This surpasses any movie theater I’ve ever been to.
The seats, amazing. Think red leather recliners with built in cup holders, you press the button and they go all the way back! Don’t fall asleep! Plush. Huge aisles. Amazingly clean. Modern lobby. I wish I had my blanket!
Self serve movie theater BUTTER. AND DISPENSE YOUR OWN SODA WITH 200+ selections.
I loved the kiosks too, touch screen, select your seat, swipe your card.
Bliss. Best experience at the movies in a long time.

2^nd best theater in Rochester (IMAX is #1). By now you know about the seats — that’s easily the #1 reason to go here. Comfortable and easy to control the position. The other great thing about AMC is how fast and easy they run. If you pick your seats ahead of time online, you just walk up to the kiosk when you walk in, punch in your confirmation # they txt to your phone, and you have your tickets in under 60 seconds from when you get out of your car, it’s amazing. The fact that you pretty much have to reserve online (unless the movie has been out for a while) really cuts down on lines. I’ve never had to wait for anything in there. The other thing I love is the sound. It’s really loud in there, much louder than many of the other local theaters.

Honestly everyones reviews are so bias because of the chairs i guess there more comfortable but the are no seats you have to order tickets for a day movie a day ahead or you wont sit with the people you come with or the sold out. Plus it cost 12 dollars for an adult night or day and they charge you a convenience fee of 3 dollars why not go to another theater and pay 7 dollars for a ticket. Its just a hassle there chairs not gold
I don’t see the point

This theater is so awesome. Nice clean screening rooms. The popcorn is good and prices aren’t ridiculous. The reclining seats are incredible. So comfy and greatly enhances the viewing experience.

What more could you want out of a movie theater?
Comfy, lazy-​boy recliners, with enough room in between chairs so you feel like you aren’t on top of everybody else.
We won’t go see a movie anywhere else now!

The greatest movie theater on the face of this Rochester earth. Those recliner seats are amazing — it’s like being in your living room with 50 other people. I love that you can reserve your own seats and placement in the theater. With movies being as long as they are now, this is a welcome addition to our movie landscape in Rochester. I hope to see more pop up around our towns — because we refuse to patron any other theaters. It’s just too comfortable!

Reserved seats and really not a bad seat in the theater. Recliners are huge and always appear clean!
Love their rewards program — join for $ 10 and get a $ 10 credit after you spend $ 100! You also get free size upgrades! Tip — with a large group — get the large popcorn and cardboard trays. Empty the bag and get your free refill before the movie starts.
If you are a BJs member (or you know one), but the AMC gift cards there and load them into your account. It will save you a few dollars.
Also check the early movie times for discounts!
They have the coke machines in the lobby where you can pick from a gazillion different flavors! And a self serve butter dispenser, which can be totally dangerous!
One negative thing is they need more sound insulation between theaters as the sound from one movie does carry over into the next.

This movie theater is the only theater I will go to now.
Recliners. That’s all you need to know. Look into your mirror and whisper ‘recliners’ three times, and maybe you’ll be transported to AMC. I hope that works, because if you’re not in Webster it can be a haul. But it is worth it. 1000%.
You can buy your tickets online (I use Fandango) and select your seats, then you just show up, thrown down for some popcorn and veg out in a recliner for the duration of your film.
If you *REALLY* want to see a particular movie, I would suggest getting tickets a couple days ahead of time. If it’s a popular one (anything Marvel, Hunger Games, etc.) then I’d go a week out or more. I bought my Hobbit tickets a month in advance and still just barely got enough seats. Eeeeep! So planning ahead is the name of the game!
Or, if it’s a weekday or a slow weekend, you can gamble and show up to see what’s still left for seating! Personally, that’s just not how I roll.
What’s nice is that you get all this for not a lot extra. This theater is still cheaper than Regal and Cinemark by a couple dollars per ticket.
In addition to the recliners in the theater being the greatest addition ever, I’ve noticed that the patrons who attend this theater tend to be more respectful of the experience; i.e., they don’t narrate the movie for you or loudly talk to their friends or answer phone calls. Niiiiiiiiiice! I love it.
The staff can be very ‘meh’, but they are mostly pubescent teenagers, so I suppose we can’t fault them for that. They’re always non judgmental when I get the giant bucket of popcorn, and then come back for refills. So they can have my vote.

Once you go reclining on a giant lazy-​boy while watching the hobbitses and the initiates, you never go BACK! Gone are the days where you search for 4 open seats on opening night of your favorite movie. Gone are the days where you curse that effing jolly green giant that decided to sit in front of you whilst wearing his stupid giant baseball cap. GONE are the days where you want to slap the living annoying loaded diaper off that ill-​mannered brat kicking the back of your seat. And lawd, GONE are the days you want to slap the $#!t out of that kid’s mother and father… and their stupid iphones whatever number they were using when they should have been raising their stupid snot nose thing.
The easiest and smoothest process since I Can’t Believe It’s Not Butter. You can select your tickets online or at the the ticket kiosk. You can still purchase tickets on sites like Fandango, but I suggest you sign up for their AMC Stubs card to earn points and have your fees waived. The biggest incentive for me is picking your seats at the time of purchase. No guess work and no surprises. The prices are still comparable to other theaters. Tell your friends… if they don’t suck. If they have arseholes for children, send ‘em to regal 16 and 18. I’m just saying what everyone is thinking.
The only suggestion to add to this fabulous face lift is wine and beer service… srsly that’s all.

Well this place is nothing short of an adventure. When you walk in to buy a ticket you get to pick your own seat which is pretty sweet because you know what you’re getting (not that there’s a bad seat but it’s bonus gratification of your excellent choice to visit this theater).
The popcorn is decent but the icing on the cake is the ability to pour your own butter, if you’re into that sort of thing. The drink options are endless also.
The best part about this theater is the actual seats. It doesn’t matter how horrendous the movie is, you’re not moving because, dammit, you’re comfortable and no movie is going to ruin this moment for you. And if you want to get a little shut eye do your thing, but do not snore or you will have some grumpy neighbors.
I highly recommend AMC. Great customer service and spectacular seating.

I’m not even joking when I say that this theater has taken movie watching to the next level. The recliner seats are literally the most insanely comfortable chairs for watching a movie. Don’t be like me and think you just push the seat back to recline, these bad boys are electric. The button is on the arm of the chair by the cup holder. It will recline until you’re practically laying down, adjust to your liking. I honestly don’t think I can go anywhere else to watch a movie. Not even my living room is this comfortable. I didn’t want to get up. I sat there until the bitter end of the credits. Oh, Pat Garrett was the key grip. Oh, and who styled Ms. Bullock? So glad I know that now.
I’m not sure if there’s a bad seat in the theater. You have a killer view from anywhere. Be aware that you should get your tix early if you’re seeing the latest blockbuster as there are fewer seats than other theaters. Obviously for extra leg room.
Also, they have french fries. I’ve literally found heaven. I didn’t get them because we just came from dinner, but I did think about it…
Minor faults: Most of the staff seemed like weiners. They’re all around 16 anyway so whatever, but no one smiled, said enjoy your movie, just glared with their glazed over eyes. The bathrooms were fine before the movie, but at the end of the night only one stall had toilet paper.