Dog Day Afternoon Spa

I absolutely loved this grooming facility for two years. Kim is the best! Unfortunately, Danny (owner, manager?) is not. I accidently scheduled my Airedale for a grooming last fall on a day Kim was not there. The cut was uneven and she looked outright ugly when I picked her up. But no problem… I just made sure I scheduled with Kim for following appointments. When Kim went out on maternity leave I continued to take my two dogs there for nail trims every two weeks, but scheduling this was a big headache. I’d call and get no response or callback. I had better luck with texting. The first time I got a text back that I could come any day at anytime without scheduling for a nail trim… just not that day because they decided to close (Okaaay?) The second time I called two days in a row and even went by the shop during operating hours thinking he was just busy and couldn’t pick up the phone, but the door was locked. I texted to ask if they had gone out of business. Danny immediately called me back to say that I could come anytime for a nail trim… just not today because he randomly decided to close (no note on the door, no deviation to operating hours posted on the website). He said to come tomorrow anytime and I agreed, but within minutes I had a text telling me to find another groomer! He has always been difficult and had a poor attitude, but Kim was sooo good with my dogs that I continued to use the shop. I don’t know how he stays in business.

We used these folks several times, always thinking that they would get better as they got used to cutting the dog’s hair. Apparently not. Plus, we got a flustered call from the groomer saying that he just couldn’t handle our instructions, we’d have to wait until another groomer returned from vacation… Yep, if you have any preference for how your dog is groomed, you should probably skip these folks…

Took my puppy for a hair cut and anal gland cleanse, he is terrifying, I don’t know how these ladies treated my puppy, he has being in the groomer before never acted like this, if you love your pets don’t take them there the ladies are terrible, they traumatized my puppy…